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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars
6,469 ratings6,464 reviews
  1. 5 stars71% (4,562)
  2. 4 stars13% (812)
  3. 3 stars6% (366)
  4. 2 stars4% (276)
  5. 1 star7% (453)
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Showing 821-830 of 6,464 reviews
Jan 23, 2026
Reviewer name: Me
1 out of 5 stars
1 out of 5 stars review

Disappointed

Was really excited about these pillows since I tried one out at a store but these are so uncomfortable and firm that my back was hurting from laying on it. Can't believe how much these cost for such low quality and discomfort. So disappointed especially when I also am waiting on a new mattress from tempurpedic and worry about the quality now compared to older products I got from tempurpedic over a decade or more ago. Quality really went down hill I feel.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 10, 2026
Reviewer name: Happy Mama
5 out of 5 stars
5 out of 5 stars review

Passed the test

I got this pillow for my daughter, a stomach sleeper. She had an older Tempurpedic pillow that was made for side/back sleepers. She liked the pillow, but needed one for stomach sleepers. We tried several cheaper pillows, but none of them did the trick. I got her this pillow for Christmas and she was very skeptical, as it seemed too thick for her to sleep comfortably on her belly. She tried it out and it is now not only her favorite pillow, but her favorite gift this Christmas.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Dec 6, 2025
Reviewer name: Happy husband
5 out of 5 stars
5 out of 5 stars review

Made all the difference.

My wife used to wake up with a stiff neck and a headache on a regular basis. We tried a few different pillows, but these finally did the trick. Over a year in, she has not had the neck issues except on the few times she has not had her pillow with her. They are so comfortable, I also love mine and love the comfort and support it provides. Cannot imagine buying any other pillows from here on.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 2, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Not what I was expecting

Traveling to the world's top resorts and trying their premium pillows has ignited an ongoing quest for the perfect sleep experience. Unfortunately, my encounter with Tempurpedic pillows was a major disappointment; they are too firm and uncomfortable for my neck, preventing me from fully enjoying the plush, cloud-like comfort I was led to expect. 😭

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 30, 2026
Reviewer name: EV
2 out of 5 stars
2 out of 5 stars review

Quality of materials has changed

First off great pillow overall but this one is not the same as the last, my wife and I have had queens in this size we upgraded mattresses to a king and we needed to update our pillow size. That being said the new king size one loft isn't there it seems to go flat easily otherwise great pillow so maybe this one is a one off maybe im losing my mind.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Dec 29, 2025
Reviewer name: Dan
4 out of 5 stars
4 out of 5 stars review

Great pillow could be better.

I actually love this pillow, but only wish it was 2 inches thicker. This would make it an amazing pillow! I've bought quite a few pillows and this one is definitely the best, but makes my head sleep just a bit to low. I know there is an adjustable version, but I didn't care for the foam bits as it didn't feel as comfortable to me. I will definitely purchase again if there is thicker options later...

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 2, 2026
Reviewer name: Soft pillow seeker
1 out of 5 stars
1 out of 5 stars review

No returns

Got a headache the first night of use because it doesn't have enough support for my neck. Still in search of a soft pillow with support. I got the BOGO deal and reached out to try and return the extra pillow that I haven't even opened, but they don't do returns on pillows.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 17, 2026
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Longtime Tempur- Pedic customer

I have been a Tempurpedic customer for 25+ years using both mattresses and pillows. I always go with a tried and true product because I know the quality that Tempurpedic has always had. Why go with any other pillows when I know that these are the best. Thanks Tempurpedic for again meeting the standard you set long ago.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 16, 2026
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

Slippery and not thick enough

The cover with the cooling makes it very slippery so the pillowcase is moving all around. Also, the pillow is not very deep/tall so I don't feel like it offers enough support for my head especially the king size pillow. I wish they would go back to the older version which was the most comfortable pillow I've ever owned.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 10, 2026
Reviewer name: No more neck pain
5 out of 5 stars
5 out of 5 stars review

Neck pain free rest

I was skeptical of these pillows when I was searching for a new pillow. Almost every morning I woke up with neck pain. After thinking about it, I decided to give them a try. Best decision I have ever made. I wake up with no neck pain and I'm sleeping better than I have in years! Will only buy these pillows from now on!

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442