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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars
6,488 ratings6,483 reviews
  1. 5 stars70% (4,572)
  2. 4 stars13% (817)
  3. 3 stars6% (367)
  4. 2 stars4% (276)
  5. 1 star7% (456)
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Showing 3,561-3,570 of 6,483 reviews
Jan 30, 2024
Reviewer name: Nim
3 out of 5 stars
3 out of 5 stars review

Repeat buyers, beware

If you bought this pillow in the past, I just want to make sure you know this before you buy another. I first purchased these Tempur-cloud pillows in the fall of 2017. They were fabulous and greatly helped with my medical issues. 6 years later I decided to refresh them. I purchased the Tempur-cloud pillows again in the fall of 2023. I purchased what I thought was the same thing, it has the same name and the reviews from 2017 are still listed. However, when I got them, they definitely are NOT the same pillow as before. They are not as supportive or pressure relieving and they go flat in less than thirty minute. I called customer service and I was told that the pillow has "evolved" as the material did and that it "is not the same comfort level as those from 2017." Imagine my Disappointment! I know they are non-returnable, but they definitely were not what I was expecting or purchased before. Now I have pillows I can not use and have wasted money. So, if you are a repeat buyer, I would highly suggest calling customer service BEFORE you buy to make sure it's the exact same "tempurpedic formula" as the ones you bought before. I feel if they "evolved" the pillow, they should've at least changed the name or put a disclaimer somewhere. If you have never owned this pillow, and don't have problems with extra sensitivity on your head, you will probably really enjoy it.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Oct 5, 2017
Reviewer name: Blain
5 out of 5 stars
5 out of 5 stars review

BEST. PILLOW. EVER.

[This review was collected as part of a promotion.] I can't overstate enough how life changing this pillow has been for our family. We literally had no idea what we were missing. I can't imagine sleeping on anything else. I am now that person who travels with his pillow.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Jan 24, 2019
Reviewer name: Kar
5 out of 5 stars
5 out of 5 stars review

LOVE my new pillow.

[This review was collected as part of a promotion.] We've had Tempurpedic pillows since they were first made. I think we've had 6 total. I had the original, then the bean shaped one, my husband stayed with the original shape (3 or 4 times). I LOVE this cloud pillow the best (for me). It's SO comfortable. I'm a side sleeper, and sometimes a back sleeper and it's perfect for both. I also like how it's "quiet" and sound absorbing when you lay your ear on it.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Sep 30, 2017
Reviewer name: Nonna
1 out of 5 stars
1 out of 5 stars review

Not worth the money!!!!

Just hated this pillow. Sink totally into it as though there is no pillow there. Tried sleeping with two and that did not make me any more comfortable. Went back to my old pillows....total waste of money. Extremely disappointed as I do love their mattresses.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Oct 16, 2017
Reviewer name: Abby
5 out of 5 stars
5 out of 5 stars review

Super Comfortable Pillow

[This review was collected as part of a promotion.] I think that this pillow is great for all kinds (side, stomach, back) of sleepers. If you personally enjoy a firm pillow however I would not recommend this particular pillow. It is very comfortable and molds to your head easily.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Oct 20, 2020
Reviewer name: Good dreams
5 out of 5 stars
5 out of 5 stars review

Pillows = sweet dreams

[This review was collected as part of a promotion.] I have been searching for the perfect pillows and finally found them. Love the set of my pillows I purchased. Great value for the quality. I sleep so much better. The pillows are just right not too soft and not too firm.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Jan 24, 2019
Reviewer name: JRam
5 out of 5 stars
5 out of 5 stars review

For anyone who has trouble sleeping

[This review was collected as part of a promotion.] I have struggled with sleep for years. It's always great to find something new that helps to get comfortable and on my way to falling asleep. I'm on the petite size and sleep on my back. They're a little shallow in depth. For me, it works, but I could see it being a little odd for those a bit bigger.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Sep 9, 2024
Reviewer name: Sue
1 out of 5 stars
1 out of 5 stars review

neck and upper shoulder pain

Not well designed!!! This pillow is very soft and not giving enough support especially when lying on the side. I felt my face almost on the mattress level when I sleep on the sides. I have to fold the pillow in order to give enough support to my head when I lie on one side. Pillows are supposed to make sleepers comfortable when they lie on both back and side.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Oct 5, 2017
Reviewer name: Quyen
5 out of 5 stars
5 out of 5 stars review

Best pillow I have after trying 4 others

[This review was collected as part of a promotion.] Through my current pregnancy I have found it difficult to sleep. I go from my back to side throughout the night. This pillow is super comfortable and the perfect firmness for people like me that sleep in different positions all night!

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442
Nov 13, 2018
Reviewer name: Side sleeper
4 out of 5 stars
4 out of 5 stars review

Nice pillows but tad too high for side sleeper

[This review was collected as part of a promotion.] Took advantage of the 2 for $99 deal. Pillows shipped quickly and you can tell that they are high quality. I'm petite which means I have a shorter than average neck. Pillows are great if you are a back sleeper but too high for a side sleeper.

Review from tempurpedic.com
Helpful?30U35EIDXCAU19571167442