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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars6,385 ratings6,380 reviews
  1. 5 stars71% (4,510)
  2. 4 stars13% (805)
  3. 3 stars6% (356)
  4. 2 stars4% (272)
  5. 1 star7% (442)
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Showing 3,281-3,290 of 6,380 reviews
Jul 22, 2019
Emily
5 out of 5 stars review

Sleeping on a cloud

[This review was collected as part of a promotion.] I can't sleep without this pillow. I am a side, stomach, and back sleeper and this pillow works with it all. It is soft yet not too soft in a magical way. I always have the best night sleep and wake up without any neck pain. I also love how cool it is; I never wake up in the middle of the night. My only complaint is the weight of Tempur-pedic pillows that make them difficult to travel with, but I'd choose years of good sleep over easy transport any day.

Review from tempurpedic.com
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Jan 30, 2024
Nim
3 out of 5 stars review

Repeat buyers, beware

If you bought this pillow in the past, I just want to make sure you know this before you buy another. I first purchased these Tempur-cloud pillows in the fall of 2017. They were fabulous and greatly helped with my medical issues. 6 years later I decided to refresh them. I purchased the Tempur-cloud pillows again in the fall of 2023. I purchased what I thought was the same thing, it has the same name and the reviews from 2017 are still listed. However, when I got them, they definitely are NOT the same pillow as before. They are not as supportive or pressure relieving and they go flat in less than thirty minute. I called customer service and I was told that the pillow has "evolved" as the material did and that it "is not the same comfort level as those from 2017." Imagine my Disappointment! I know they are non-returnable, but they definitely were not what I was expecting or purchased before. Now I have pillows I can not use and have wasted money. So, if you are a repeat buyer, I would highly suggest calling customer service BEFORE you buy to make sure it's the exact same "tempurpedic formula" as the ones you bought before. I feel if they "evolved" the pillow, they should've at least changed the name or put a disclaimer somewhere. If you have never owned this pillow, and don't have problems with extra sensitivity on your head, you will probably really enjoy it.

Review from tempurpedic.com
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Oct 5, 2017
Debbie
5 out of 5 stars review

Amazing pillows

[This review was collected as part of a promotion.] I am very particular about my pillows and constantly find myself looking at pillows whenever in a store. Since I have received these pillows I have not looked at another pillow! I sleep so comfortably! Absolutely love the pillows!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Sep 4, 2020
Pain free neck
5 out of 5 stars review

Best pillow I have every owned

Had to throw out my old pillow and tried a down pillow. Sadly kept waking up throughout the night with neck pain. Then tried a shredded memory foam and sadly had the same result. Then after some researching I found this pillow to be highly recommended. First night in the morning I had some slight neck pain but for the next 2 weeks I have had no pain at all. I can assure you that my next will be tempurpedic.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 6, 2020
Morrie
5 out of 5 stars review

SO COMFORTABLE!

[This review was collected as part of a promotion.] This is a great pillow. I like that it is tall enough, and firm enough, to keep my head aligned with my body, so no sore neck when I wake up. A great find for me as I have tried many different pillows. Very satisfied with this pillow!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jul 8, 2019
Dom
5 out of 5 stars review

The perfect pillos

[This review was collected as part of a promotion.] After using this product for over a few months now, I've known nothing but comfort. This pillow has lead to countless hours of relaxation and sleep. It's perfect for those who have trouble getting comfortable at night!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Oct 6, 2020
Gabby
5 out of 5 stars review

Beat investment

[This review was collected as part of a promotion.] I was tired of having to repurchase pillows so often. I decided to go ahead and purchase the tempur-cloud pillows and I'm so glad i did! They have really made a difference in the quality of my sleep. I no longer wake up with neck pain from lumpy and uneven pillows. I highly recommend!!

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442
Jan 23, 2019
Unhappy sleeper
1 out of 5 stars review

Excellent pillow but not for someone small

I so wanted to love this pillow and end my search for a pillow that did not leave me with a stiff neck and dull headache every morning. Unfortunately, it was not to be. I have longed for a Tempur=pedic bed for as long as they have been on the market but they are way out of my price range. I have arthritis everywhere I have a bone. For the past few years I've been trying to replace a pillow that I've had for about 20 years...so long I can't even wash it anymore for fear it will disintegrate. I was so hopeful this would be the one but it is too much pillow for me. Maybe I should have bought the travel pillow but since I can't return what I already bought I can't chance losing any more money. I will continue my search buying pillows from places that allow returns and hope one day I will get lucky. Such a shame because the Tempur-pedic material is a dream to the touch. I still recommend this product as the problem is that I'm too small to use this large a pillow.

Review from tempurpedic.com
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Oct 6, 2020
Making do
3 out of 5 stars review

I love the feel of the pillow but it went flat and smells.

[This review was collected as part of a promotion.] I love the feel of the pillow but it goes completely flat for us (both mine and my hubby's) when we lay our heads on it. We added an additional pillow underneath it (inside our pillowcases) and now we're able to enjoy it and we do love it. By itself it would be too flat for us and we would have had to return it. For us it just needed a little boost underneath to be the right height. It also smells chemically but the pillowcase has helped take the edge off. I'd like to encase it in another pillowcase or something as I don't like the smell and not sure if it's healthy for us to be inhaling that.

Review from tempurpedic.com
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Mar 30, 2019
Sparky
1 out of 5 stars review

What the heck?

Based on the reviews I was excited to try these pillows. Can't describe how disappointed I was when they arrived. They were much smaller than expected, but I decided to give them a try anyway. First night of sleep confirmed my fears. Flattened to almost nothing. No support and completely useless. At least they have a great "No Return Policy". What a waste of money.

Review from tempurpedic.com
Helpful?18GXILLSVXY419571167442