In most ways, my husband and I really like this pillow, which is soft and comfortable and would work great if you happen to sleep on your back. However, we are both side sleepers, and both of us have wide shoulders, and it simply does not hold our heads in a neutral position so we wake up with stiff necks. If the pillow came in sizes and we could opt for the same softness and comfort in a taller pillow, that would be perfect.

Our whole family loves this pillow! We originally ordered two, one for me and one for my husband. Our kids (3 & 5) kept stealing them because they love them so much?! I ended up sleeping on their pillows half of the time. We ordered two more pillows recently and now we all have the best pillow around. We are very satisfied with our purchases..

[This review was collected as part of a promotion.] I previously bought 2 of these pillows because I did not had good pillows, and when they arrived at first they where confortable, really soft just like the name suggest a cloud. But after a few nights of using it I noticed that this pillow was too soft for me , it's seems to be thick but because of its softness your head ends up sinking a lot. Therefore this pillow really is what the name suggests it feels just like a cloud and it really is comfortable, but for me not as hard as I would like it. If you like your pillows thin this would be good for you even though it doesn't look thin once you put your head it will sink and end up being thinner than expected.

After neck fusion surgery, a good night sleep was difficult. I had for a long time, before surgery, been sleeping on a firm Tempur-Pedic mattress. Then, I ordered a soft mattress topper. It came with a complimentary Tempur-cloud pillow. Now I sleep comfortably all night long. I very much like the two products. The pillow is closer to perfect than any pillow I have ever used ... and I have tried a lot of them.

[This review was collected as part of a promotion.] I like this pillow. I had a previous version from more than 10 years ago that I had to replace. Tried another brand and had a stiff neck so bought this as the closest to what I had from Tempur-Pedic all those years ago. I'm a side sleeper and this works as I'm a small woman. Stiff neck is gone with this pillow but it's just a little softer than the previous Tempur-Pedic and the quality seems not quite up to the original but I'm happy with it.

[This review was collected as part of a promotion.] The pillow is not too soft but just enough to contour my head shape that makes it very comfortable. Just make sure you use a cotton or softer pillow protector and not the polypropylene fabric ones. I used a poly fabric pillow protector at one point and it kind of constricted the pillow flow and it made it a bit uncomfortable because of the rigidity of the polypropylene. Ended up taking it off and the pillow worked so much better.

The two pillows I received arrived with a chemical smell or smoke smell. It was unpleasant. I let them air out a few days and the smell has not gone away. They are also way too firm for my personal liking and my husbands. We put other pillows on top of them. I’m not sure what I was expecting however this was not it. It feel like a flat old pillow touch had forever.

Terrible. I'm only being straight forward because I contacted support already and they said they cannot do anything to assist me and that pillows have a zero refund policy. Have only purchased your pillows since about 2015 and have your bed. Will be looking into other options in the future.

We just purchased a Tempurpedic mattress, which we love, so thought we should get pillows to match. However, I have been disappointed with this pillow because I wake up with neck pain and headaches. I find that when both on my back or side the pillow flattens out and provides no support. I have been tucking my shoulder under to give it some lift since it appears I dont have any options to return it. Been very happy with our mattress, but might recommend trying different pillows out if you have any neck issues that require support.

[This review was collected as part of a promotion.] Upon reading the reviews I was very excited to receive these pillows. Unfortunately my experience was not so positive. If you are a side sleeper these pillows aren't bad. Just enough cushion to accommodate the gap under the neck. However if you are a back sleeper, these pillows will leave you in pain. They "deflate" within 20 mins of laying on it and leave you with no neck support.