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Customer reviews for TEMPUR-Symphony™ Pillow - Standard for
TEMPUR-Symphony™ Pillow - Standard
4.1 out of 5 stars
stars
2,221 ratings2,221 reviews
  1. 5 stars60% (1,338)
  2. 4 stars14% (301)
  3. 3 stars8% (188)
  4. 2 stars7% (152)
  5. 1 star11% (242)
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Showing 381-390 of 2,221 reviews
Feb 12, 2024
Reviewer name: Disappointed sleeper
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good pillow, not the same

[This review was collected as part of a promotion.] I fell in love with Tempur-Pedic pillows 15 years ago. The one I got (can't remember the name) was HEAVY, a true memory foam pillow. When I laid on it, it cradled my head, supported my neck, kept my head, neck, body aligned through the whole night. It was the same material, same firmness, same heaviness they use in their body pillows today. But after 15 years, I needed new pillows. I ordered the Symphony because it looked exactly like what I had before. BOY WAS I WRONG!! They may look the same but they are NOT. These Symphony pillows are so light and fluffy. They don't gently cradle your head, support your neck or keep your body aligned while you sleep. After about 3 min, the pillow is smashed down and deflated. Your head sinks in the pillow because there's ZERO support. The Contour pillows are worse. They are not firm by any means. So I will be buying a body pillow and taking it to a quilting store to have it cut in half to make two normal, just as I remember them, firm Tempur-Pedic pillows. If you like light and fluffy, these are the pillows for you. But if you long for the true, firm memory foam pillows they used to make, those are a thing of the past. I will no longer hold Tempur-Pedic pillows as the gold standard.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jan 3, 2026
Reviewer name: Forever pillow
5 out of 5 stars
5 out of 5 stars review

Last pillow you will buy

These pillows will last forever. Perfect size and shape. Great for those that sweat at night. We have been using Temperpidic pillows for many decades and we have given our older pillows to our grandkids. We take them with us when we travel. Worth more than you will pay. Recently bought all new .

Review from Tempur World, LLC
Helpful?5SJAM3VLUD5T19568411491
Apr 7, 2022
Reviewer name: Cloud Cool Breeze instead
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pillow is smaller and more cheaply made now

[This review was collected as part of a promotion.] I had a Symphony pillow from years ago and I ordered a replacement for myself and my wife. The new pillow was thinner, softer, had less length and depth and was not comfortable. I kept my old pillow, but my wife had thrown hers out and did not sleep well on this pillow. With her not sleeping well I ordered us both the cloud cool breeze pillow and we both love it. The foam and the height of the pillow were more like my old Symphony pillow and I found a new favorite pillow.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Mar 11, 2022
Reviewer name: Better sleeper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable and flexible pillow

[This review was collected as part of a promotion.] I've been sleeping on this pillow for 3 months and I have significantly felt a difference on my neck and back pain. I'm a side and tummy sleeper and this was the perfect pillow for both of those sleeping positions. It is amazing how much your posture matters and sleeping with the right pillow can fix it and help with pain. I've noticed I don't toss and turn as much during the night and I sleep better. Highly recommend!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Mar 16, 2021
Reviewer name: Upset and Gyped
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Quality down, prices up

I ordered this product because I already had one that I bought years ago. I got it today and opened it only to find that while I paid more for this one, it was considerably smaller than my old pillow of the exact same model. It's about 3 inches shorter in width and 5 inches shorter in length than my old one. Very disappointed because I've sent countless people to tempurpedic over the years because of how I raved about this pillow

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 5, 2023
Reviewer name: Dissatisfied this time.
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Did not like my purchase.

[This review was collected as part of a promotion.] I purchased two pillows. The pillow are way too small and quite thin. I did not have a good experience with my neck. It started raining as I was trying to turn left side and sleep. So I kept the pillow away and went back to my previous pillow. I had a temper pedic bed before and was looking forward for a similar excellent experience again, but it was very disappointing this time.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Mar 12, 2024
Reviewer name: Satisfied customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleeping more soundly

[This review was collected as part of a promotion.] I have neck pain and frequently toss and turn, so my physical therapist suggested I get a new pillow. I purchased the tempurpedic pillow and I'm sleeping through the night and waking up with less pain.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jun 12, 2024
Reviewer name: Loyal Customer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pillow

[This review was collected as part of a promotion.] I bought a similar pillow from Tempur-Pedic about 17 years ago. I loved it and it lasted a long time. It was the best pillow I ever used. To replace that one, I purchased the Symphony pillow. This one is not quite as dense and heavy as my original. It is still a great pillow. My only regret was that I did not buy the Tempur-Cloud Breeze Dual Cooling pillow as I find this one to be a little warm at times under my head and neck. These pillows are worth what you pay. I went back to the original Tempur-Pedic company for quality assurance.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Feb 16, 2020
Reviewer name: Alex G
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as good as it use to be...

This was order as a replacement for exactly same model 9 year old pillows, very disappointing to learn it is a very different pillow now. Not as comfortable and not as soft as a 9 years old, else is much more flat and heavy. Due to return policy now we are stuck with very disappointing product.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 21, 2024
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable, dense and hard as a brick

[This review was collected as part of a promotion.] I really wanted to try this pillow. I had used one at a mattress company that I thought might work for me. This is obviously not the pillow I tried. This pillow causes neck pain for me. The company will not allow returns even if the product has never been opened. I bought two under a promotional. I am sorry I purchased anything from them and won't again.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491