[This review was collected as part of a promotion.] I have been looking for a pillow that is comfortable for sleeping on my side and also my back. The pillow was wonderful for about the first month but then seemed to flatten out when I would put my head on it. I am a petite person so it can't be because of my size. I'm assuming the form just got softer and compressed more each time I used it.

[This review was collected as part of a promotion.] My husband bought me the Tempurpedic Symphony Pillow because my neck and shoulders had started hurting at night and I wasn't sleeping well. I left the tags on them as I wanted to make sure during the trial period that I liked it. It is the best pillow I've ever had!! My shoulder and neck pain is gone, and I am sleeping straight through the night again. I never should have doubted anything made by Tempurpedic!!

[This review was collected as part of a promotion.] Pillows supposed to be good for side sleepers - it's not it's too flat - has some loft but compresses quickly. I ordered a two pack only opened up one. The company wouldn't accept the return of the other, even though it was still in its own wrapping in separate box. I read the policy on returns and apparently you can't return pillows even if the packaging is completely untouched. Waste of money. Shame as we have other Tempur-pedic products and I thought buying from Tempur-pedic directly would have better outcome. I recommend buying not from Tempur-pedic, but with those if you the opportunity to remedy your dissatisfaction.

We bought these to replace Symphony pillows that we had for several years. They are absolutely not the same as they used to be. These are very lightweight, and the material is super smushable, it isn't nearly as firm or supportive as it used to be. By the end of the night my head is practically on the mattress. These might be great if you want a very soft, very flat type of pillow, but jut don't do it for us. If you loved your old one, you're in for a disappointment.

I have an older version of this pillow & loved it, after having it 5 years I thought I'd buy a new one. Big mistake! My pillow is 3 years old now & for the last year or more it has no support, flattens out to about a half inch & can't get comfortable at all, being a side sleeper there is no support at all , I have to put my hand under my neck for support & I have neck issues so I wake in pain every morning. The memory foam is super soft & just caves in. I started using my old pillow again which still has more support than the new one. They charge ridiculous prices for these & skimp on quality. We have a mattress also that I'm not impressed with & forget their so called warranty. They find ways to get around that. Won't be buying another!

[This review was collected as part of a promotion.] Love the material & craftsmanship, and side sleeping. Not as good for sleeping on my back. I had a different tempur-pedic pillow that was better for back sleeping, but another family member has claimed it. If I bought them again, I would buy one symphony pillow and one pillow that was a little flatter. Delivery took 1 month. After 3 weeks of not receiving my order, I called and complained and they rectified the situation and my pillows were delivered a week later.

While the idea of a pillow being used for dual purposes, one side for back sleepers and one for side sleepers, is good I didn't find the pillow very comfortable. I just could get comfortable and woke up with a neck ache. I actually went back to my old pillow.

It's impossible to fall asleep with this pillow. There is no support to the neck at all, which creates tension to my shoulders. I am a normal size back sleeper, and I couldn't imagine a pillow can fail a back sleeper that much. I've tried both sides and none of them worked. Now it's a piece of junk collecting dust in my house.

I've had trouble finding just the right pillow for a while but this one has been very comfortable. It sinks a little but then will return to shape so you aren't needing to constantly smush it up. If I only had one thing to change, wish it was maybe an inch or so thicker overall but a good purchase.

I have chronic neck and back pain. This pillow seemed promising but the first week I had it, it just would go flat when laying on it. Therefore leaving me in pain still. We stopped using and are pretty disappointed in the price we paid for two of these pillows