[This review was collected as part of a promotion.] I have been through nearly a dozen pillows in five years, and have always had neck and shoulder pain. I used to sleep on thin pillows that were very soft, and finally decided to change things up. This pillow is the perfect thickness (not too thin not too thick) and is a great balance of soft and firm (somewhere in the middle). It provides me with neck and shoulder support as well as enough cushion to feel comfortable at night. I actually fall asleep a lot faster with this pillow than any other pillow I have had prior to this. I get comfortable in bed so much quicker!

I wa replacing a current pillow and didn't realize until it was standard size. I wanted a queen or king size pillow. When I revisited the website, I realized there was no size option nor did the site inform me is was standard size. I feel like I goofed in ordering this.

This pillow is so comfortable. I am a belly/side sleeper (just general tosser) and my partner is a side sleeper. I have always liked firmer pillows and he has always preferred softer pillows that just sink when he puts his head on it. Well guess what - he has no more neck or back pain after sleeping, and we're BOTH having better rested nights. Do yourself a favor and GET THIS PILLOW!! I'll never go back to regular non-memory foam pillows again.

When I needed to start using a wedge pillow for reflux, the large neck pillow that I had was too high. The Symphony is a lower profile than what I had so I instantly slept through the night with my neck in a comfortable position since I am a side sleeper. Huge and fast solution to a problem affecting my sleep and my neck comfort!!

[This review was collected as part of a promotion.] Had this exact model for 7 years and loved it. Figured it was time for a replacement. This one is noticeably cheaper material and the comfort level is not good at all. Feels synthetic and doesn't hold form. Also, tempurpedic advertising is extremely misleading and the customer service is non at service at all. It's actually a disservice.

[This review was collected as part of a promotion.] I bought this pillow due to headaches and neck pain I was waking up with in the morning. Not only does this pillow help prevent morning headaches, I actually sleep better throughout the night because I'm not tossing a turning as often. I've always thought I was just a bad sleeper, but now I realize how often I was waking up due to being uncomfortable. Game changer! This pillow is excellent for side sleeping, the only reason I gave it 4 stars instead of 5 is because I wish it had more support to keep your head in place when sleeping on your back. Overall, would definitely recommend!

[This review was collected as part of a promotion.] I really wanted to try this pillow. I had used one at a mattress company that I thought might work for me. This is obviously not the pillow I tried. This pillow causes neck pain for me. The company will not allow returns even if the product has never been opened. I bought two under a promotional. I am sorry I purchased anything from them and won't again.

The older Symphony Pillow was made with denser/heavier foam so provided better neck support. It also came in the king size which is what I wanted again but they only make it in a very small, almost child size pillow now. I wish they would make it with the older memory foam in a king size again! Also, they do not let you return the product if it doesn't meet expectations or is uncomfortable. That's an expensive mistake to make and I won't be buying any more pillows from Tempurpedic unless they change their return policy. Other pillow companies allow a trial period and then a return if it doesn't work for you. I am stuck with a pillow I really don't like.

[This review was collected as part of a promotion.] Bought 4 pillows based on their great description of how they were, over $200 total. Tried one and found it really uncomfortable and had a sore neck in the morning. Contacted Customer Service and they said I could not return any of them, even the unopened ones. What kind of Return Policy is this? Be absolutely sure of what you buy from them, I won't be back.

[This review was collected as part of a promotion.] I've re-purchased this pillow twice now and it's the only pillow I use. When you have chronic pain you'll do anything to get a good nights sleep and I've tested over 10 to 20 pillows before I found this one. This is the only pillow that has been able to give me a solid night sleep where I'm not waking up with neck pain. I find that these pillows last about 6 to 7 years before I need to replace it. They don't have a offgassing. They're ready to go right out of the box. This pillow is good for both side and back sleepers depending on what side you sleep on! I'd highly recommend.