I had my hopes so high with this pillow and I am so disappointed!! I wanted a better quality of sleep and enjoy my nights but the pillow is too high. It is very uncomfortable, I am a side sleeper and the arched part didn't work at all. I have to say, costumer service is very good, I called to return it because I had bought a bo go and had two of these pillows so they allowed me to return the one that I hadn't opened. I ordered another model that didn't worked either, it is too low. In the end, not the experience I was waiting from this brand and a total waist of my money. So sorry about this, I was expecting more.

I bought this thinking it would help me and give my neck the support it needs while sleeping on my back. Nope! I didn't get that. It's not good for back sleepers, side sleepers, stomach sleepers or any sleepers. Wasted my money. Just decorative pillows now.

I really like this pillow. It’s set up for back sleepers, but it works well for side sleepers and stomach sleepers as well. It doesn’t have a cooling layer, but it doesn’t get hot either. I don’t think it needs a cooling layer actually. I’ve had this for a couple months now and I really like it. It retains its original shape and every night it’s like I’m sleeping with a new pillow! It never had a chemical smell either. It doesn’t smell at all. I was looking for something as close to the original Joy Mangano memory foam pillow, and this is it. I think you’ll really like it.

I think the pillow has too little "give" to it for me. Used it once, slept on my stomach, woke up with a sore neck, and have not used it again. I have an old Tempur-pedic pillow of a different type that I love, so I have gone back to that. Disappointing.

[This review was collected as part of a promotion.] My neck often hurts from super fluffy and high pillows. I was so please to find that this pillow is a lower height and offers a firm support throughout the night. It's firm, yet still soft and comfortable. For others that have neck pain from soft pillows, I high recommend this option!

[This review was collected as part of a promotion.] I was trying to get another set of the Symphony (side-sleeper) Tempur-Pedic pillows like the ones I got when I purchased my mattress several years ago. But the quality of the new Symphony pillows I received is nothing like the older Tempur-Pedic pillows I've been using. These new pillows are smaller than a normal standard-size pillow (they swim in the pillowcase), and they are much lighter and less dense so they compress down flat which makes it hard to get any head support as a side sleeper. They are not comfortable at all and my husband and I are disappointed as we both get neck and shoulder pain with them.

[This review was collected as part of a promotion.] I ordered this for my boyfriend. He was complaining about his arm being more supportive that any pillow. I got his this pillow and he's in love. When he travels, he whines because he misses his pillow! Haha. He doesn't notice a difference when it's flipped over, but it's the right amount of support he wanted

First of all, let me start with the good. The pillows were well constructed and seemed high quality as I would expect. However, they are much firmer than I would have been led to believe. Also, the contours on either side of the pillow seemed interesting (and are what made me interested in this in the first place) but ended up being very awkward to use in practice. I just wasn't sure how to position the pillow to take advantage of them. It sounds stupid, but some instructional 'pictures' of recommended positioning against the head and neck would have been appreciated. I'll be going make to my standard 'original style' Tempur-Pedic pillows even though they are getting quite old now.

[This review was collected as part of a promotion.] Replacing an old one so I jumped at getting 2for 1 price. Very disappointed, not only is it smaller but doesn't have support like the original version. Husband uses for arm rest and other one is sitting in the closet. Went back to using my old one.

[This review was collected as part of a promotion.] I think this pillow would be great if it was just a little firmer. The first few weeks I used this pillow it worked very well for me. I time passed I feel like it got softer. It starts out good but I feel like as the night goes on I lose support for my neck and by morning my neck hurts.