[This review was collected as part of a promotion.] This is a different type of pillow than I've had in the past. It's much firmer and that was an adjustment for me. As far as the dual-sided design, it's so subtle I can't even tell the difference. I'm not 100% convinced that this is THE pillow for me, but it has helped some with my neck pain. I'm sticking with this one for a while, but if I decide to try another pillow, I'll consider another Tempurpedic.

[This review was collected as part of a promotion.] The pillow was too small (I needed one for a king-sized bed) and that was not obvious on the website. Then I was unable to return it - the customer service rep instructed me to scroll down on the web page to where that fact was in small type. It is uselessly stored in a closet.

I was disappointed in the quality of the pillows I ordered. I have had 2 symphony pillows in the past and they were great. These were both very thin and not supportive at all. With neck issues, I really appreciate the firmness I have experienced previously with the symphony pillow but this time was different. I tried both of the ones I preferred and they were identical so I do not believe it was a matter of poor quality assurance just a change in manufacturing or design. I will likely try a different style.

[This review was collected as part of a promotion.] Needed another one since my pup decided to shred a different pillow I had. This will be a second pillow for the bed, like the different ways this can be used. This pillow has eliminated neck issues since I have had it.

I have slept on a Tempur pedic pillow for years which I loved. I purchased this pillow thinking it was the same product, However, this pillow is not as firm or as high as my original one. I have woken up at night sometimes because the one side has flattened during the night. I have searched the other pillows offered on the website but don't see any other product that could be what I am looking for. Not sure if my original Tempur pedic pillow has been discontinued? Only purchase this if you like a soft pillow.

[This review was collected as part of a promotion.] Mainly I'm a side sleeper and it holds shape well, conforming to body heat and pressure to support comfortably. after getting off it it bounces back to original shape in a few seconds, where shredded/adjustable memory foam I've tried before would need to be shaken back into its basic shape to gain back it's comfort after a couple uses

[This review was collected as part of a promotion.] Bought the pillows with the hope this brand pillow should not disappoint. Unfortunately tried this pillows for a week now and just can't sleep, keeps tossing and turning all night long. So called customer service and found pillows are not returnable. When I purchased it says 90 days trial and if you don't like send it back. When I called customer service they asked me to review the fine print which says only for mattress. This is ripping customer as how will I find out if the pillows will be comfortable and I can sleep well till I try. Never buy online from Tempurpedi as you will loose your money since they don't keep promise and then will refuse you to read the fine print disclosure so that they can keep your money.

[This review was collected as part of a promotion.] I am mostly happy with the pillow; the support is there that I needed. The material is better than expected. It hasn't made a huge difference yet with how I am sleeping, and I had high hopes for that. I do still find my neck kinked and I have had stiff shoulder and neck muscles. I wish I seen an option for King size pillow, as I have a queen pillow on a kind bed and I'd rather have the larger to be more comfortable on my bed. Also, there isn't a return policy, and if your city does not have a distributor nearby to test these pillows out, you are out of luck like me.

[This review was collected as part of a promotion.] I got this pillow to replace another Tempurpedic pillow I have had for years and am disappointed it isn't nearly as thick and comfortable. We don't have a place to buy in person here so I did my best to determine I was ordering the same pillow. Sadly, I don't think they make the one I was trying to replace any longer- so the one I got that is closest doesn't measure up. It is still better than a regular pillow, but if you are looking for support, this pillow is very very thin and not the one you want.

[This review was collected as part of a promotion.] It works as intended and advertised. I ended up liking the fact that each side has different levels of softness/firmness. Whether you're sleeping on your back or your side, you can't go wrong with this.