I normally do not do reviews on items since it is time consuming and strenuous. However since tempur-pedic does not offer returns or trial periods, and my boyfriend sleeps on the older version temper-symphony pillow I felt my opinion is valid. To sum my thoughts up I want to say my boyfriends older model of this pillow has a more medium firmness, has nice quality support laying on your back, side, and or stomach. My hopes were given up when my soft density, ok support depending on your body frame, newer knock-off version arrived. In all the newer temper-symphony pillows do not feel like the older ones, and I am still on my quest to find my perfect pillow. I have tried to sleep on this pillow for a day or two until I switched back to my older more lofty tempur-pedic pro support memory foam pillow. Pros: pillow was shipped and delivered in less than a week lightweight reforms to original shape good for back sleeping and maybe on stomach (not enough height or cushion for me to side sleep) Cons: package seemed to have been thrown around during shipping, but pillow was fine inside the box too soft for me not enough support for my neck/ shoulders sleeping sideways the newer temper-symphony model pillow definitely does not feel like the older version no returns or trial period

[This review was collected as part of a promotion.] Amazing amazing pillow! My night won't be the same without these pillows. I bought 2, one for my bedroom and one when I have to sleep over at my mom's in the suburbs. All worth the price, neck pain is gone when I wake up each morning. No regrets in buying these pillows! Thank you Tempurpedic!

[This review was collected as part of a promotion.] The pillow literally cradles my head and most of my neck! Used to wake up with my neck cramping. Now I wake up with zero pain! Never gets hot like all other memory foam I've had in the past. I was worried that it would over time start to flatten, but 3 months in and it's the same shape. I especially love how it has two angles on the edge of the pillow. One side for stomach sleepers and another for back sleepers. And believe it or not it does make a huge difference

[This review was collected as part of a promotion.] I like the option to have different experiences on wither side of the pillow. It has taken some time getting use to how firm it is a first and when I change position on the pillow in the night. Overall it's comfortable.

When I went to the store to replace my Tempur pedic Classic pillow I discovered it had been discontinued. To the recommendation of a sales person I bought the Symphony. I sleep on both my side and back, however, when I roll over in the night I am not going to wake up enough to flip the pillow over, and if you are laying on the wrong side it is not comfortable. The Classic was good for either sleep position without flipping it. I have a bulging disc in my neck and so proper support is important. The Symphony does an ok job supporting my neck unless I stay in the same position over a couple of hours. Then it smashes down too much and I have to readjust. The Classic was firmer around the edges which supported my neck all night and my head rested in the less firm center. Tempur pedic needs to bring back the Classic pillow!

[This review was collected as part of a promotion.] I will only buy Tempur-pedic mattresses and pillows now. My testimony is that I was a horrible sleeper. I converted to TP pillows and mattresses and i can sleep through the night comfortably and wake rejuvenated. It sounds cliche but it was life transforming.

[This review was collected as part of a promotion.] We have tried everything that's out on the market, and wasn't sure if I even want to give these a try. Well, we are super excited and happy that we did. My husband and I slept for 8 hours without "trying to get comfortable". Incredible!!!

Bought these to replaced the ones that we had and these are not the same as the old ones. They are just way too soft and no real support compared to the old ones. After one night of use my neck was super sore and has been for a week. I recommend looking for another brand or buying these at a store that you can return as the website will not let you return them.

The shape is amazing allowing use for sleeping, lumbar support, neck support or comfort from hugging the pillow. My neck doesn't hurt if I fall asleep on the couch with it. I fall asleep faster in bed with it and my wife says I don't move around as much. I tend to throw pillows around in my sleep often finding them on the floor when I wake up but this one stays put.

[This review was collected as part of a promotion.] We were looking to replace our pillows and love our Tempur-Pedic mattress and wanted to add a couple new pillows. We've had our mattress for over 10 years love it. It's the best and recommend them often. We've been looking to possibly upgrade to another style.