Hello Don, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark FlexBreeze's runtime. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

Hi Kona, Thank you for taking the time to leave a review. We’re so sorry to hear your Shark FlexBreeze soaks you and the ground on the lowest setting. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product durability and support. Please reach out to our team via phone at 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean