Hello Peggy, Thank you so much for your kind words! We're thrilled to hear that our product has become a staple in your pantry and that you enjoy using it in your homemade soups and with brown rice. It's wonderful to be a part of your kitchen routine. If there's anything else you'd like to share or if you have any questions, please don't hesitate to reach out. We're grateful for your support and look forward to being a continued part of your culinary adventures!

Hi Helen, Thank you for reaching out and sharing your feedback. It is honest feedback such as this that helps us continue to improve. I'm sorry to hear that our products did not pass your expectations. We recently did lower our price and have a lot since we first started, we used to sell our bone broths for $12 a carton! The reason we are at this price right now is that Nick & Justin, our founders, insist on only sourcing the best ingredients available for our bone broths and using the best techniques to maintain health benefits. We do understand the price can be a lot to stomach. We will continue to bring down the prices as we grow. The more we make, the lower the costs for us, and we always pass savings down to customers. Stay safe and healthy. Sincerely, Kettle and Fire Customer Support

Hi Randell, Thank you for letting us know and for loving our product! We happy to be part of your everyday life. Rest assured that we will continue to provide the best service and quality products that you deserved. Stay safe and healthy. Best regards, Kettle and Fire Customer Support

Hi Joan, Thank you for your review! I'm so thrilled that you are loving our products and our customer service! Thank you for trusting Kettle & Fire! We hope you continue to enjoy Kettle & Fire products!

Hello Joyce, Thanks for giving our bone both a try and for your honest feedback. We apologize if our Chicken Bone Broth isn't to your liking. It is great you find a way to add it to your recipes. Our bone broth is not as tasty as a regular broth/soup and it has an acquired taste because we have to control the spices and seasonings added to it for people who are sensitive to certain ingredients. That is why we encourage our customers to enjoy it with their favorite seasoning. Personally, I love adding paprika, cumin, and ginger powder to it. We also have some great recipes on our blog that will help you incorporate our bone broth into your regular meals so that you can still get all the benefits of bone broth in your diet. https://blog.kettleandfire.com/recipes/ I hope this helps. Please let us know if you have other questions or concerns we can address for you. ~ Yanna | Kettle & Fire Happiness Team