Hi Joy, I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! We greatly appreciate you sharing your thoughts with us :heart:️

Hi Suzanne, I'm so happy to hear that you've been enjoying your Kettle & Fire products. :blush: I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! We greatly appreciate you sharing your thoughts with us :heart:️

Hi Kathleen, Thank you for your wonderful feedback! I am sure that you also enjoy the amazing health benefits of drinking our bone broth products. The quality of our product is our foremost passion. Best regards, Kettle and Fire Customer Support

Hi Lisa, Thank you for your review! I am so happy to hear that you did like the taste of our product. However, we love to hear our customer's opinions like yours so we know how we may improve in the future. The reason our products are priced as they are currently is that Nick & Justin, our founders, insist on only sourcing the best ingredients available for our products while using the best techniques to maintain health benefits. How, you may ask, do many of those other “bone broth” brands bring down the cost? Answer: By not using bones! Don’t believe us, check the label. There is also a brand on the market that doesn't even have acid to break down the bones, while we use apple cider vinegar. Also at Kettle & Fire, we use a special pasteurization process called retorting, it is the only way that doesn't destroy the health benefits. Bone broths that are shelf stable and are in glass jars or have plastic pours cannot use the retorting process. Additionally, on our website, kettleandfire.com we strive to offer you the best products at the best price, especially with the perks of our subscription program with up to 20% off, exclusive promotions, and VIP access to perks and new products. We do understand, that even still, the price can be a lot to stomach. We truly appreciate you reaching out to share your feedback and experience with us. I hope you have a great rest of your day!