Hey Thomas! Thank you for your feedback! We are very sorry that your order hasn’t arrived when you were expecting it. We are currently experiencing a delay in fulfilling some of our orders due to the high demand for our bone broths and soups. Our entire team is working closely to monitor these orders and have them safely delivered to your home as soon as we can. We are aware of the issue and in the process of fulfilling all orders. As an apology for this delay please use this BONEBROTH25 on your next order to receive a 25% discount. Again we apologize and we ask for your patience and understanding on this matter. Rest assured that we are continuously working to improve our products and services. ~ Jasmin | Kettle & Fire Happiness Team

Hi Natalie, Thank you for your review! We loved reading your message! We are so grateful that we are able to provide nutritional and delicious products, that can truly make a positive impact on your life. I wanted to let you know that we do offer a Refer a Friend program where you can earn $10 off! Your friends will receive $10 off on their first order of $60+ and then you get $10 (in loyalty points) for each successful referral. Please click here to earn more. Let me know if you have any questions, I'd be happy to help. I will be passing along your feedback to the rest of our Team. If you have questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks,

Hi Leslie, Thank you for your review! I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks,