Hi Michelle, Thank you for your review! I'm so happy to hear that you've been enjoying your Kettle & Fire products. I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks.

Hi Maria, Thank you for your review! I am so happy to hear that you did like the taste of our product and you used them to incorporate this in a meal. I have seen many great recommendations from other bone broth drinkers in our Facebook Group We also have a great sipping guide here: https://blog.kettleandfire.com/ebook-bone-broth-sipping-guide/ I will be passing along your feedback to the rest of our Team. If you ever have any questions or more feedback to share, please don't hesitate to reach out. We would love to hear from you! Thanks,

Hi Irene, Thank you for reaching out, and let me say I’m sorry for your recent experience. We did recently update our Chicken Bone Broth recipe. It looks like the batch you received was a little extra well done which is what is giving it such a dark color and a deeper flavor. The thickness of this new broth is due to the enhancement of the ingredients and additional nutrition that we were able to add to the new formulation. While the broth is completely safe to consume we understand that it is not what you were expecting, so we are more than happy to exchange your order for a new batch that we know you are going to enjoy. Again, I would like to apologize for this experience. If you have any additional questions please don’t hesitate to ask as we are here to assist you in any way possible. Thank you, Jasmin | Kettle & Fire Happiness Team