Hello Paul, Thank you for taking the time to share your feedback. We are sorry if our Chicken Bone Broth did not meet your expectations. Our bone broth is not as tasty as a regular broth/soup and it has an acquired taste because we have to control the spices and seasonings added to it for people who are sensitive to certain ingredients. That is why we encourage our customers to enjoy it with their favorite seasoning. Personally, I love adding paprika, cumin, and ginger powder to it. We also have some great recipes on our blog that will help you incorporate our bone broth into your regular meals so that you can still get all the benefits of bone broth in your diet. https://blog.kettleandfire.com/recipes/ Regarding our carton size, we would really love to make other sizes. However, in order for us to keep on producing shelf-stable bone broth that retains all its health benefits, we cannot change the size, nor the carton type at all, due to the limited packaging technology that is currently available. Our Tetra Pak carton ensures that we are able to ship to you the healthiest, most environmentally friendly bone broth product available. We even decided against adding a plastic pour-on to the carton in order to keep the environmental footprint as small as possible. Moreover, we try to keep our prices affordable while retaining the quality of ingredients we use and as of the moment, this is the best that we can do. We continue to streamline our production to lower the costs & pass the savings over to our customers. Please let us know if you have other questions or concerns we can address for you. ~ Yanna | Kettle & Fire Happiness Team

Hi there, Thank you for reaching out and sharing your feedback. It is honest feedback such as this that helps us continue to improve. We have passed your thoughts along to the appropriate teams to look into. Thank you again for taking the time to share your thoughts with us so we can improve. Stay safe and healthy. Sincerely, Kettle and Fire Customer Support

Hi Elise, Thank you so much for sharing. We are so happy to hear it's doing wonders for your body. Rest assured that we will continue to provide the best service and quality products that you deserved. Stay safe and healthy. Best regards, Kettle and Fire Customer Support

Hi Christine, Thank you for your kind words! This is why we love what we do! :) Stay safe!

Hi Jacki, Thank you for your kind words! This is why we love what we do! :) Rest assured that we will continue to provide the best quality products and service that you deserve. Stay safe and healthy. Best regards, Kettle and Fire Customer Support

Hi Susan, Thank you for the feedback and we are glad that you loved it! I thought you would enjoy some recipes that incorporate bone broth: https://blog.kettleandfire.com/recipes/ Stay safe and healthy. Best regards, Kettle and Fire Customer Support