Once you open the package you can smell very strong and bad plastic smell. Call customer service, it is normal. I cant not return even I never use it. Who want to sleep plastic smell 8 hours a day?

[This review was collected as part of a promotion.] I have had neck and back issues most of my life, this is the only pillow I use. I even take it with me when I travel.

I have had a Temper Pedic pillow for 11 years and just wanted to replace it. The new one is not of the same quality and size. I'm sorry that you're product is not the same .

I love your pillows and cannot understand WHY you stopped making a king size version. I need to replace mine b/c I've had it for a number of years. The regular size is simply too small on a king size bed. I may have to find another brand.

My favorite pillow in terms of quality and comfort, BUT they stopped making King size Neck pillows so they lost all my business. I hope that changes someday- I really miss it.

[This review was collected as part of a promotion.] No more neck pain. I could never go back to a regular pillow now that I have tried TempurPedic pillows.

[This review was collected as part of a promotion.] Love the pillows I purchased...my sleep has been great so far with the pillows...the only thing is I need more extra firm pillow

I wanted to love this pillow but it's so firm I may as well have made it from wood. It's literally the perfect shap but it has zero give when you put your head on it.

[This review was collected as part of a promotion.] The pillow is great, i feel i could have bought a medium size( I got the small size) but overall I am happy with the purchase.

Very disappointed with my purchase of this neck pillow. I had on in the past that was wonderful but the quality of the foam in the present pillow is stiff and non conforming.