[This review was collected as part of a promotion.] The foam does not act like memory, as it was when originally produced, thus does not offer the desired support. Can't return and unable to use the pillow. Total disappointment.

The pillow smell is horrible! I have put it outside numerous times to air out and it still smells! You need to figure out how to address this problem!

[This review was collected as part of a promotion.] I have been using this neck pillow for a few weeks now and so far I love it. I normally have neck pain, but it has gotten much better from using this pillow!

[This review was collected as part of a promotion.] Could not use the pillow, very hard which actually hurt my neck. Customer service didn't care. Don't recommend at all.

[This review was collected as part of a promotion.] Alligms my necesito pretty good, helps aliviate some paint on some sleeping positions I get into at night

[This review was collected as part of a promotion.] I no longer have to "fuss and fume" at bedtime to get my pillow in a comfortable position. I have arthritis in my neck, and this pillow remains in the same good position all the time.

Great pillow! Wish it was a little bigger but I am happy that my neck pain and headaches are less frequent now. Never thought a pillow would be such a life changer.

I have been using this product a while and it's the only one that gave me relief from neck pain. I have no complaints except it would have been great if it came with a custom pillow cover as regular ones don't fit this pillow.

[This review was collected as part of a promotion.] This pillow is excellent for back sleepers, but it's not quite high/firm enough for me to sleep on my side, granted I'm 6' 3" with broad shoulders.

Like the pillow, but had to order two of same size for the special, and it works for my husband, but not me. I also later found out I cannot return. So pretty expensive lesson on reading return policies!