Hello there, Thank you for taking the time to leave a review. We’re sorry this model didn’t meet your expectations for reaching under furniture. We know flexibility matters, and that’s why we offer an Under Appliance Wand accessory to help clean those hard-to-reach spots. If you’d like more info, feel free to contact us at 1-855-427-5127. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean

Hello there, Thank you for taking the time to leave a review. We’re glad you’re satisfied with your Shark DetectPro! We believe you may have mis-clicked your star rating, because your review seems overwhelmingly positive. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean

Hi Nikki, Thank you so much for taking the time to leave a review. We're sorry to hear that the handle release placement isn't working well for you, and we understand your concerns about the power comparison. We appreciate your loyalty to Shark over the years and your feedback helps us continue improving our products. If there's anything we can do to support you further, please don’t hesitate to reach out to our Customer Care team at 1-855-427-5127. We're available Monday to Friday from 9am to 9pm EST, and Saturday from 9am to 6pm EST.