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Customer reviews for TCL 98" QM63K Series QD-Mini LED QLED 4K UHD Smart TV with Google TV - 98QM63K for
TCL 98" QM63K Series QD-Mini LED QLED 4K UHD Smart TV with Google TV - 98QM63K
4.5 out of 5 stars
stars
53 ratings53 reviews
  1. 5 stars79% (42)
  2. 4 stars8% (4)
  3. 3 stars6% (3)
  4. 2 stars4% (2)
  5. 1 star4% (2)
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Showing 41-50 of 53 reviews
Oct 14, 2025
Barry 77
5 out of 5 stars review

troubleshooting service

Shy did an excellent job in troubleshooting a remote control issue (would not rewind or go forward)

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Barry 77, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 24, 2025
Pete4
5 out of 5 stars review

Service

Shy answered all my questions and got my TV working. Thanks so much.555

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Pete4, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 7, 2025
Loopy1
5 out of 5 stars review

Patricia

Patricia was so helpful, patient and professional. She solved my issue.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Loopy1, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 28, 2025
Shazzam15
5 out of 5 stars review

New tv!

Just bought this today and was very thankful for the Ran from the help center!!

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Shazzam15, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 20, 2025
Anonymous
4 out of 5 stars review

FALSE ADVERTISEMENT

TV is advertised as “144Hz Native Refresh Rate”. Specifications states Panel Refresh Rate is 120Hz and Variable Refresh Rate up to 144Hz. So the TV is 120Hz Native Refresh Rate. With VRR TV can input up to 144Hz but can only display 120Hz. Otherwise TV is great.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi IsoSmith, Thanks for bringing this to our attention! Our website had an error that's being corrected. To clarify: TCL QM6K and above feature a 144Hz native panel refresh rate, meaning the hardware can accept and display 144Hz signals, especially useful for PC VRR gaming. However, most non-gaming content (movies, TV, consoles) maxes out at 120Hz or below, which is why specs also mention 120Hz. But rest assured, the panel is fully capable of 144Hz performance. We appreciate your review and are glad you're enjoying the TV! Thank you, TCL Customer Support

Mar 19, 2025
Birdie
5 out of 5 stars review

I didn't know how to use my app and showed me.

Rina was very helpful and patient with me and showed me all the steps to take to get my smart Tv registered. I appreciated her help.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Birdie, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 23, 2025
Brent
5 out of 5 stars review

casting

shy was a great help keep up the great work with me on getting my tv to cast from my laptop to my tv

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Brent, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 17, 2025
Andy*
5 out of 5 stars review

Andy help

[This review was collected as part of a promotion.] Andy was a great help to me in setting up my device!

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Andy*, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Jul 2, 2025
sid1941
5 out of 5 stars review

gret cujstomer service

[This review was collected as part of a promotion.] Lei at support was most helpful TV is wonderful as of now

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi sid1941, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 6, 2025
Anonymous
5 out of 5 stars review

Great quality product

I bought this tv 3days ago and the picture is beautiful xian

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Deacon blue, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support