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Customer reviews for TCL 98" QM63K Series QD-Mini LED QLED 4K UHD Smart TV with Google TV - 98QM63K for
TCL 98" QM63K Series QD-Mini LED QLED 4K UHD Smart TV with Google TV - 98QM63K
4.6 out of 5 stars
stars47 ratings47 reviews
  1. 5 stars83% (39)
  2. 4 stars6% (3)
  3. 3 stars4% (2)
  4. 2 stars4% (2)
  5. 1 star2% (1)
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Showing 21-30 of 47 reviews
Sep 28, 2025
Bubba Gump
3 out of 5 stars review

Meh 🫤

Product sounds good but the 1 and 2 star ratings give me pause. What was the resolution by the company in these cases?

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Bubba Gump, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Sep 24, 2025
Irma616
5 out of 5 stars review

Great Screen, incredible sound.

[This review was collected as part of a promotion.] I love the size of the TV. Finally I can see the picture with my weary eyes. Sound is incredible.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Irma616, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Dec 8, 2025
CHINOMEDIC
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Wow I am so impressed with the Features on this TV and the colors and resolution is amazing !

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi CHINOMEDIC, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 2, 2025
Fast Eddy
5 out of 5 stars review

Looking to a great experience.

[This review was collected as part of a promotion.] Bought TV yesterday at Best Buy and am amazed at the customer support particularly Geraldine who stayed with me throughout the activation.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Fast Eddy, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 20, 2025
Anonymous
4 out of 5 stars review

FALSE ADVERTISEMENT

TV is advertised as “144Hz Native Refresh Rate”. Specifications states Panel Refresh Rate is 120Hz and Variable Refresh Rate up to 144Hz. So the TV is 120Hz Native Refresh Rate. With VRR TV can input up to 144Hz but can only display 120Hz. Otherwise TV is great.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi IsoSmith, Thanks for bringing this to our attention! Our website had an error that's being corrected. To clarify: TCL QM6K and above feature a 144Hz native panel refresh rate, meaning the hardware can accept and display 144Hz signals, especially useful for PC VRR gaming. However, most non-gaming content (movies, TV, consoles) maxes out at 120Hz or below, which is why specs also mention 120Hz. But rest assured, the panel is fully capable of 144Hz performance. We appreciate your review and are glad you're enjoying the TV! Thank you, TCL Customer Support

Oct 7, 2025
Loopy1
5 out of 5 stars review

Patricia

Patricia was so helpful, patient and professional. She solved my issue.

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Loopy1, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 28, 2025
Shazzam15
5 out of 5 stars review

New tv!

Just bought this today and was very thankful for the Ran from the help center!!

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Shazzam15, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 14, 2025
Barry 77
5 out of 5 stars review

troubleshooting service

Shy did an excellent job in troubleshooting a remote control issue (would not rewind or go forward)

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Barry 77, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 24, 2025
Pete4
5 out of 5 stars review

Service

Shy answered all my questions and got my TV working. Thanks so much.555

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi Pete4, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 9, 2025
O!Mazing
5 out of 5 stars review

My tv is a 8K, this wasn't a option while putting in my model type

Review from tcl.com
Helpful?1HABFP3L6BON19470504220
reply from Alison TCL Customer Support

Hi O!Mazing, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support