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Customer reviews for TCL 85" Q Series 4K UHD HDR QD-Mini LED Smart TV with Google TV - 85QM63K for
TCL 85" Q Series 4K UHD HDR QD-Mini LED Smart TV with Google TV - 85QM63K
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4.5 out of 5 stars
stars54 ratings53 reviews
  1. 5 stars76% (41)
  2. 4 stars9% (5)
  3. 3 stars6% (3)
  4. 2 stars6% (3)
  5. 1 star4% (2)
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Showing 31-40 of 53 reviews
Oct 14, 2025
Barry 77
5 out of 5 stars review

troubleshooting service

Shy did an excellent job in troubleshooting a remote control issue (would not rewind or go forward)

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi Barry 77, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 7, 2025
Loopy1
5 out of 5 stars review

Patricia

Patricia was so helpful, patient and professional. She solved my issue.

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi Loopy1, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 26, 2025
3356
5 out of 5 stars review

Cherie, was very helpful and did a great job getting my sound bar to work.

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi 3356, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 24, 2025
Pete4
5 out of 5 stars review

Service

Shy answered all my questions and got my TV working. Thanks so much.555

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi Pete4, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 28, 2025
Shazzam15
5 out of 5 stars review

New tv!

Just bought this today and was very thankful for the Ran from the help center!!

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi Shazzam15, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 9, 2025
O!Mazing
5 out of 5 stars review

My tv is a 8K, this wasn’t a option while putting in my model type

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi O!Mazing, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 2, 2025
sid1941
5 out of 5 stars review

gret cujstomer service

[This review was collected as part of a promotion.] Lei at support was most helpful TV is wonderful as of now

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi sid1941, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Aug 13, 2025
Dtc6k
5 out of 5 stars review

Exceeds expectations for such price

[This review was collected as part of a promotion.] Bought mine ...qd mini led works miracles..picture clarity close to none.

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi Dtc6k, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Jun 23, 2025
Brent
5 out of 5 stars review

casting

shy was a great help keep up the great work with me on getting my tv to cast from my laptop to my tv

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi Brent, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Apr 17, 2025
JD666
2 out of 5 stars review

Letdown DON'T fall for the hype

[This review was collected as part of a promotion.] First off i ordered a new tv but was sent a open tv no screen protection film just top and bottom strofoam witch left marks on the back since there was no plastic wrap on around the tv. Picture is ok a bit dark for mini led but got the settings set as best as it can be. Don't expect much from the "so called" subwoofers that do not offer hardly any bass at all but it will cause the cheap plastic back of the tv to rattle you get what you pay for after all the youtube hype for this tv it is kinda a big letdown.

Review from tcl.com
Helpful?5TL7HNK7JJ5V19401656236
reply from Alison TCL Customer Support

Hi JD666, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support