Customer reviews for Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct. forMember's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct.
Most helpful positive review
3 customers found this helpful
5 out of 5 stars review
Verified Purchase
Good
Dog Mom
Most helpful negative review
5 customers found this helpful
2 out of 5 stars review
Verified Purchase
Will not purchase again
Donna
11,354 reviews
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- 2 out of 5 stars reviewVerified Purchase8/22/2020It's Ok if you really need puppy pads. It does it job by absorbing your pets mess. BUT, it's not meant to hold big puddles! I DO NOT RECOMMEND for active pets especially puppies! The pad contains somekind of substance that turns to jelly. This would be fine, but I used this pads for puppies that would scratch and tear the pads, quite easily actually. The jelly substance would get all over the place, and I'm NOT truly convinced that it is not toxic? I read the box and nowhere does it say the wetness will turn into an absorbent gel. Maybe that's my misunderstanding. I have used other brands of pads, & there was never a jelly substance in those. I would NOT recommend purchasing these pads if you have a different option.
GEL OR JELLY
CKA808 - 1 out of 5 stars review6/15/2022These pads used to be great, however, the last two orders I've placed for delivery have been incredibly sub-standard. It would appear the supplier or manufacturing process has completely changed over the last few months, which has led to pads being incredibly thin or missing absorbent padding altogether. There also appears to be some sort of rough texture on the back side of the pads, which upon closer inspection reveals micro perforations in some areas. This completely renders pads useless, and we've had quite a few leak throughs due to this. Unless these go back to prior quality, I cannot recommend these to friends or family, or continue using them.
Seriously Poor Quality In Last Two Orders
JasonSupplier ResponseGood Afternoon Jason. So sorry for these occurrences as that is not how these pads should perform. If you haven't return... - 5 out of 5 stars review3/16/2023The members mark pee pads are the best quality and the most affordable pads on the market. They have been out of stock several times so I always buy 2 at a time and check stock status often. My shih-tzu is pad trained so he uses them daily. I purchased another brand recently and the quality was poor compared to members mark brand. Please make sure they are available at all times as I use them daily!
Puppy pee pads
IKE - 2 out of 5 stars review7/31/2022The new redesigned pads at higher cost are terrible. My 14 year old polmeranian has used Pee pads for years. I have been using this brand for years and they have worked well. No longer. My dog uninates near the edge of the pad and they no longer absorb like they did in the past. Significant amounts of liquid now simply leak out the sides to my floor. A total mess. This was not a problem in the past.
No longer absorbant. Urine leaks out sides of pad.
MannySupplier ResponseGood Afternoon Manny! . So sorry for this occurrence as that is not how these pads should perform. If you haven't return... - 1 out of 5 stars review5/13/2021These are the worse pads ever. They don’t soak up anything. It all goes through the pads and onto your floor. I’ve started using the pads as paper towels because all of our paper towels go to waste when we have to double clean under the pads. DONT BUY!
Save your money
ChelsSupplier ResponseGood Morning Chels. We are sorry about the leakage experience while using our Pet Pads. We would love to talk to you in mor... - 1 out of 5 stars review4/27/2019I have been buying these Member's Mark pads for months. They were the best pads I had ever tried. We normally pick ours up in store, but we ordered online this time. Two boxes like we normally get. The packaging is almost exactly the same as the previous ones we bought, I checked because we still have the box from the previous ones, but these new pads are completely different. These are flimsy, they won't lay flat, they don't absorb anything. The border is not also not as wide. When you lay the previous one against the ones I just received, the new ones are even smaller. The ones I just ordered have paw prints on the border but our previous ones did not. This is extremely deceptive to have the same box with the identical claims, but to have...
Pads are different. Horrible quality.
DogParent - 5 out of 5 stars review9/20/2015These are by far, the best training pads I have bought. They are thick and absorbent. My dog has very severe allergys, and can't go out doors, so he has to do his business indoors. These pads are a blessing. He is only a small dog, but he went right to them and has never had an accident. Thank you so much for carrying these pads
Pet training pads.
red14 - 1 out of 5 stars review10/19/2022I use these to line the cat box and the previous case said they were 5 layers now they are only three layers but the box now takes up a lot more space in the closet. Clearly they removed which ever layer kept the odor at bay because now they stink and because of the smell they are attracting bugs which also never happened before. Please stop improving things you only make them worse...the older pads were a much better quality and they were cheaper.
New version is AWFUL
dragonbutter32Supplier ResponseGood Morning, we would like to apologize for your recent negative experience and are so sorry to hear you were not satisfied... - 1 out of 5 stars review2/27/2020As of Feb 2020, drastically changed. Now cut down in size (not 23 x 24). Quality is gone, now cheaply made, not as absorbent, tends to leak through pads onto the floor. Have to use two pads, one faced up with a pad faced down below it to help catch what the cheap made top pad doesnt hold! I buy 4-6 boxes a month for my 5 inside dogs, but now I need to find better pads. Can no longer recommend these to anyone.
CHANGED: NOW LOWER QUALITY/SMALLER SIZE
gm12338Supplier ResponseGood Morning, thank you for your feedback. Providing our customers with a high quality product is very important to us. So ... - 1 out of 5 stars review4/21/20231st time buying these pads. This is an obvious case of "You get what you pay for." These are terrible. Our dog is a 13 yr old paralyzed doxie, so we have to express him ourselves. Because of this, the pad does not sit for longer than it takes us to pee him. They leaked INSTANTLY!! I have tried many different brands. Some were incredibly thin, causing them to leak off side. Some were just cheap, period. But these leaked immediately, and I mean immediately. Will absolutely not be buying again. It's unbelievable how crappy the quality is.
Awful
NikkiConsumer RelationsGood Morning Nikki. We are sorry about the leakage experience while using our Pet Pads. We would love to talk to you in mor... - 5 out of 5 stars reviewVerified Purchase2/2/2024These are a definite must have in my household. They are used multipurposely. Under cat boxes. Had a leak under bathroom sink they served a short term purpose. Put them in front of doggy door for those muddy days of animals in and out. I put them under automatic flow water bowls for those sloppy drinkers! They're great!
There's No End To Their Uses
Trish - 2 out of 5 stars review2/24/2023I was highly disappointed that the Member's Mark brand wasn't in stock. This brand is smaller in size, thinner, and less quantity in the box, but the price reflects the regular Member's Mark brand. Read the reviews. They aren't comparable. Loyal customers are very upset. Come on, Sam's Club, do what is right and provide us with the original product. We had already endured the $3 price increase. This change is completely unacceptable.
Please bring the Member's Mark puppy pads back!
SimieConsumer RelationsGood Morning . Thank you for your feedback Simie. We aim to delight our members and promise to refund or replace any item yo... - 1 out of 5 stars review11/10/2019I have been buying these for years, all of the sudden I can’t find them in the club so I go online and buy them. The box was the same when I made my purchase, but when I received my order the box was completely different with a much thinner and lower quality product. You need double the training pads in order for there not to be a mess. What in the world is going on? I see by the other reviews, I am definitely not alone noticing the dramatic decline in quality. They are no different than any other product on the market. Will be returning the unused boxes I purchased. This makes me sad to see such a great, highly used product just disappear and without notifying the consumer after I purchased.
what happened?!?!
NicolePGHSupplier ResponseGood Morning Nicole! Thank you for your feedback. Providing our customers with a high quality product is very important to u... - 1 out of 5 stars review1/8/2024I purchased the pads in a new box at store and have used this one for seven years with no issue. The ones in the new box were terrible my dog wouldn’t use them pee on floor. So when I looked on the website I saw they still had the other box but only if shipped so I took the others back and spoke to customer service first. As I use them daily I decided to upgrade my membership to plus (which cost a lot more but save on shipping. They arrived and are not the same as before even though the box looks like they are different than new ones. Again my dog won’t go on them.BRING the old ones back and this light bait and switch to me.
Not what the box said
The beck - 1 out of 5 stars review7/7/2021I have been using these for several years, great value. My most recent box is a completely different product. The pads are thinner and smaller. My small dog used to go 2-3 times on a pad, now it’s one and done. Will be looking for an alternative to purchase in the future.
Poor Quality
LadySupplier ResponseGood Morning Ande. We are sorry about the leakage experience while using our Pet Pads. We would love to talk to you in more... - 1 out of 5 stars review1/15/2022The absorbency material is a lot thinner than it was and even though each pad is plastic lined, leakage most often happens. I am using for two small Yorkies. Previously, I noticed that the product was this way when I ordered for delivery but better when I bought in store. Now in store purchased is inferior as well. They had an issue awhile ago. It's back!
Not What They Used To Be
GLHSupplier ResponseGood Morning. We are sorry about the leakage experience while using our Pet Pads. We would love to talk to you in more deta... - 1 out of 5 stars review11/8/2019I’ve been buying the Members Mark pads for years. They were the best, very thick and absorbent. Very disappointed to get this new box and find that they have completely changed them. They are so thin and don’t absorb anything. Absolutely useless! What’s the point if I have to mop the floor every time my dog uses them. Please bring back the old pads!!!
New design is TERRIBLE!!!
DebSupplier ResponseGood Morning Deb. So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to... - 1 out of 5 stars review3/21/2017My dog had puppies which was a huge surprise to me so at first I was using towels etc. Then I bought two boxes of the puppies pads and put them by the door which the puppies do go to however they LEAK ON TO THE FLOOR NOT GOOD ! I have to DOUBLE UP on the pads so my floor doesn't get wet!!
dog potty pads
pebbles - 5 out of 5 stars review9/28/2023I ordered several box's and noted they were same size, same count, but the box's were smaller. I did a comparison and found these new thinner pads to be better quality. The new pads, altho thinner, are higher quality. The old pads were soft and cottony but did tend to bunch up like the old throw away diapers of years past. These new pads are textured with a quilt type design. They are the same quality as more expensive brands I have purchased in the past. I have one 8.5 pound Maltese that is almost 11 years old and he has never gone potty outside. FYI I have always placed a washable pad underneath for just in case there is a runoff.
The Smaller Box - Textured Pads are Better
valgalerie - 1 out of 5 stars review11/9/2019I was disappointed when I wouldn’t find these in my local store. I went ahead and ordered two boxes and was very disappointed when they came in. They are no where near as thick and fluffy like they previous ones were...im sure these are also no where near absorbent. Really hoping they will bring the old ones back. Pretty bummed I spent $40 and now I have to boxes of pads I hate.
Disappointed in the change
AMitchell18Supplier ResponseGood Morning AMitchell18! Thank you for your feedback. Providing our customers with a high quality product is very important...