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Sams Club
Sams Club
Customer reviews for Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct. for
Member's Mark Multipurpose Absorbent Training Pads, 23" x 24",120 ct.
4.5 out of 5 stars
stars11.2K ratings3,853 reviews
  1. 5 stars80% (8,963)
  2. 4 stars8% (879)
  3. 3 stars4% (478)
  4. 2 stars2% (260)
  5. 1 star6% (651)

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Showing 3,311-3,320 of 3,853 reviews
Jan 20, 2022
Steve
5 out of 5 stars review

Great value compared to others

We have used hundreds of boxes and for the price these are the best quality available. We use these for crated dogs and puppies and for pad training. YES the "new" ones were of somewhat lower quality; however the current pads available in stores are a much better item. Currently NO ONE CAN BEAT SAM'S PRICE. Unfortunately, delivery which we love is out of stock so we have to pick up at store. We have been very pleased with these pads using for our business for 20 years. We have found "acceptable" pads at a cheaper price but these were of a lower quality. These do not leak nor do they exhibit flaws as described by other buyers. THEY WORK WELL.... BUT OF COURSE THEY MAKE GREAT PLAY TOYS FOR DACHSHUNDS FROM TIME TO TIME BEING RIPPED TO PIECES. BUT PUPPIES ARE PUPPIES. These are well accepted and we are very satisfied.

Helpful?6TWEUIMZMZ3C19396802725
Nov 1, 2019
Scott
1 out of 5 stars review

Have these been replaced? Terrible substitution

I don't really want to give such a low rating on the product pictured, but I will in hopes that the actual product we purchased was in fact a substitution for the one pictured. We went to our normal location to get our stash of these pads (we love them), just to find they were sold out, online as well. I contacted customer service to find out if/when they'd be back in stock. The rep gave us a few locations, somewhat nearby, so we purchased them through the website for pick up at the next closest location -- just over an hour drive. We didn't find out until we got there that the product we purchased was NOT the one pictured. We opened a box to confirm they were in fact different. It was a far inferior product, not even the same name...absolutely useless product. We returned the purchase before we left the store. I sure hope this is temporary, as the product pictured work very well for us. If not, the low rating is accurate.

Helpful?6TWEUIMZMZ3C19396802725
Sep 30, 2020
Maxwell
1 out of 5 stars review

The Worst!

I had used Members Mark previously and I loved them and swore by them. I am not sure what they have done with them (have not used for a while) but they are the worst....My pup is only slightly over 3 lbs!!! and it leaks through to the floor! Extremely dissapointed.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Maxwell. We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Feb 14, 2023
Mimi
5 out of 5 stars review

please continue to have these available!

These are great for our 16 year old pup who has trouble walking and can’t get out fast enough to do his business! We also use them when fostering mama cats snd kittens until they are litter box trained. These pads hold a lot while keeping the pets dry. Please continue to carry these in the stores or have them available on line!

Helpful?6TWEUIMZMZ3C19396802725
Mar 10, 2020
Jewels
1 out of 5 stars review

Bring Back the old ones!!!

In the chaos of Coronavavirus I went to stock up on my much needed pet supplies. #1 on my list was Pooch Pads. I have a small indoor dog, and these are on the top of my list. I opened up the package this morning and very, very disappointed with the quality of the new product. They are thin, flimsy, and cheaply made. I really want to return the product, get a refund, and purchase my pooch pads somewhere else. Please think about bringing back the previous ones! Thank you!

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Afternoon Jewels, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience so that we may obtain important product information and help.

Aug 31, 2019
Butterfly79
1 out of 5 stars review

Sam's Club changed these to poor quality

I have purchased these for almost 5 years since we got our dog. I was very happy with them and would give them 5 stars IF they were the same product. I recently purchased a box of these and was mortified that they had completely changed... they are now very thin and of poor quality... very, very disappointed that Sam's Club did this. I would be willing to pay a few dollars more to be able to get the same product previously if the reason they changed was due to increased cost.... again, disappointed and upset when Sam's Club does stuff like this.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Butterfly79. So sorry for this occurrence as that is not how these pads should perform. If you haven't returned them to the store and have an opportunity to call, please contact us at 1-888-301-0332 so we can obtain more information and retrieve possible samples for review . Thank you!

Feb 23, 2022
Don
1 out of 5 stars review

Not like the ones before

I used to like these and thought they were good for their money but the last couple of boxes that I’ve bought they have gotten thinner and smaller. I’ve had to double them up because they don’t hold very much. They’re not worth buying since I have to double them up so I’m looking to buy something else

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning Don, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Jan 12, 2023
TC
1 out of 5 stars review

Terrible pee pads!!

These pads are awful!! They soak right thru and the floor is all wet underneath it. I have used pads from other big box stores that are 100 percent superior and have never had a problem with them. I even use 2 of these pads and my floor is totally soaked. Will never purchase the Sams ones again!! Please advise Members Mark to make their pads absorbent as that is the whole point of having pee pads for your dog.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Morning TC. We are sorry about the leakage experience while using our Pet Pads.  We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Feb 7, 2023
GigiFug
5 out of 5 stars review

great product when in stock

I have bought these for my dogs for several years. They are just hard to catch in stock. Even when Sam's says it is in stock, it may not be in stock. I found that out this last weekend. (plus, I am upset they no longer let me have them shipped to home.)

Helpful?6TWEUIMZMZ3C19396802725
Jul 16, 2022
GIOSHA
1 out of 5 stars review

Disappointed

Bought these to try because of the good reviews but I'm confused. I hate to leave a bad review but these are trash. I don't know how it's possible to have so many excellent ratings. I'm obligated to go back to the other pads I was using. Definitely 100% better than these.

Helpful?6TWEUIMZMZ3C19396802725
reply from Supplier Response

Good Afternoon, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.