Hi there, Thank you for taking the time to share your review with us. We are sorry to hear about your experience with the Philips Norelco Shaver Series 7000. We would like to indicate that we no longer provide charger blocks with Philips Shaver, as our consumers often already have a suitable charger block. As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental. Please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Best regards, Philips Consumer Care

Hi Kia, Thanks for sharing your feedback with us. We're sorry to hear about the issue with your Philips Shaver making a squealing noise. This is not the experience we wish you to have. We would like to indicate that this noise is often due to incorrect assembly, particularly after cleaning. Incorrectly reassembled shaving heads might result in rattling noises during use. To ensure proper assembly, remember that each cutter and guard forms a unique set. After cleaning, place the cutter into the guard with the blades facing downward. Make sure to return each cutter to its respective guard. Insert the shaving heads back into the shaving unit, and use the retaining rings to firmly lock them in place. The retaining frame should securely attach to the shaving unit without lifting off when properly locked. If your shaver has shaving heads that slot into the retaining frame before being locked into the unit, ensure the notches on the shaving heads align with the projections of the retaining frame. Proper assembly should alleviate the squealing noise. If you need further assistance or the issue persists, please reach out, and we'll be happy to help troubleshoot. If you have any additional questions, please get in touch via Social Media. We're If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon! Kind regards, Philips Consumer Care