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Customer reviews for  Dyson Ball Animal Upright Vacuum Cleaner for
 Dyson Ball Animal Upright Vacuum Cleaner
4.2 out of 5 stars
stars
889 ratings503 reviews
  1. 5 stars65% (578)
  2. 4 stars12% (109)
  3. 3 stars7% (62)
  4. 2 stars5% (47)
  5. 1 star10% (93)

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Showing 201-210 of 503 reviews
Jul 17, 2024
Reviewer name: Steve
3 out of 5 stars
3 out of 5 stars review

Dyson quality is lacking

This vacuum is a step backward from my 15 year old Dyson. I did not like it and returned it. It is very heavy, like so heavy you'll feel like you're lifting weights. The kickstand is so terrible that they should fire their engineers that designed it. It collapses inadvertently all the time, making it hard to even just move the vacuum around. The hose attachment is so awkward to use, it's like it is backwards. Makes no sense. Save your money and buy a different vacuum.

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Oct 14, 2023
Reviewer name: Maggie
5 out of 5 stars
5 out of 5 stars review

Dyson is always a winner!

Wow, this machine has some super sucking strength! I'm already a Dyson fan because they do make good products that last forever. This is my 3rd type of Dyson vaccum and this is by far the strongest vaccum power. I have vinyl tile floors and this machine picked up some dirt, but the best part is the little hose accessory that has the rotary heads. It really did clean up cat hair from by microfiber sofa cushion. I wish the floor head was a little wider because this more narrow one does require a few more steps, but it works good!

Incentivized Review
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Nov 21, 2025
Reviewer name: RHONDA
3 out of 5 stars
3 out of 5 stars review

Attachments are frustrating to use

The suction pick up on the Dyson is great! However, using the hose and attachments are very frustrating and very awkward. Clearly this design was NOT thought out well. There is no bend in the attachment hose and trying to hold the hose for suction to continue, hold the vacuum, and clean the stairs at the same time is crazy. If I could, I would return this vacuum and buy something cheaper but easier and more efficient to use. I do not recommend this vacuum.

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Feb 16, 2025
Reviewer name: Tiffany
1 out of 5 stars
1 out of 5 stars review

I don't recommend this Dyson product

I absolutely despised everything about this vacuum. I got my first Dyson vacuum back in 2011. It was my favorite vacuum and it did an amazing job. Almost 13 years later, we moved into a new (already furnished, vacated, unkempt home) and this vacuum finally was at its limit. I decided to go the Dyson route again and needed something meant for animals (I have a golden ret. now). This vacuum is HEAVY, difficult to maneuver around, turning. Changing it from it's upright position to down and vice versa is clunky and makes me feel like I might break it. No buttons for it, just pushing really hard to get it to stay back up or go down. Removing the hose is difficult to unhook and put back together. Not sure if my vacuum was just a really awful manufacturing error or what but everything about it was just bad. The suctioning on it was great, but even with the high rise function for like high carpeting, it still sucked the heck out of my rugs and would get stuck. Sorry, but I don't recommend!

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reply from Dyson Team

Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support

Aug 11, 2024
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Broke while using, so warranty is useless

My daughter was carrying this up the stairs. It bumped the top step and the whole brush roll head part broke off of the main part of the vacuum. She is only 10 and could not have hit it hard. I was nearby and didn't even hear it bump the stair. We've had the vacuum less than 10 months, so the warranty is still "good", but they will not honor it because "it happened while we were carrying it." Is that really all the warranty will cover, if it somehow breaks when no one is touching it? I would understand if we had been very rough with it, but vacuums are going to bump things from time to time. That should be considered normal wear and tear. I expected Dyson products to be made of higher quality. It should not fall apart when bumping a step. The part that broke is a circular connector made of plastic. It bent right out of shape and I can't fix it without replacing the entire brush roll head piece, even though the rest of it is fine, it's just that circular connection that is bent. What's more, they want to charge me $115 to send the replacement part. That's almost half the price of the vacuum new (on sale--which it often is). If they're going to refuse to honor the warranty, I would hope they would at least be willing to send the part at a reasonable price. So buyer beware, this is a fragile piece of equipment and needs to be used with care. It breaks easily, and the warranty is pretty useless.

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Oct 2, 2023
Reviewer name: cre8
2 out of 5 stars
2 out of 5 stars review

Too hard to push across carpet; had to return

I'm a long-time Dyson owner and it was time to replace my 12-year-old DC 40. I bought the Ball Animal 3+ because it was the most similar to my old one, and I would be able to reuse all my many attachments. I tried this out and could barely push it across the carpet! The suction was too strong, even on the highest setting. I really wanted this to work, but it was so hard to push that my arm was sore after cleaning one room (and I lift weights!) I've since found out that Dyson is getting out of the upright vac business, to concentrate on the rechargeable stick vacs. It's a shame because I really liked my old one.

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reply from DysonProductExpert

Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I&#39;m very sorry to hear that your experience hasn&#39;t been up to our normal high standard. We do our best to provide a first class service to all our customers, I&#39;m concerned to see that we&#39;ve disappointed you on this occasion. <br /><br />Best wishes, <br />Teanna <br />Dyson Expert

Jan 5, 2024
Reviewer name: Professional Housekeeper
1 out of 5 stars
1 out of 5 stars review

Hype: Way overpriced, not meant for carpet.

This vacuum is all hype and not meant for carpet. I thought that this vacuum was supposed to be "better" than the other leading brands. After vacuuming the carpet using the brand-new Dyson, I still had to vacuum the same carpet with the old Bissel. It is extremely hard to push across the carpet in any setting. The ball itself collects dust and debris to redeposit somewhere else.

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Apr 10, 2025
Reviewer name: Ruel
1 out of 5 stars
1 out of 5 stars review

Too heavy!

This machine was bought to replace a Dyson DC 50 which had served me well for many years. The Animal3+ is extremely heavy for normal household use and is difficult to maneuver. Because of the weight and difficulty using it, I wish I had not bought it.

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reply from Dyson Team

Hello, thank you for sharing your honest feedback. We regret to hear that the Animal 3&#43; has not met your expectations in terms of weight and maneuverability, especially after your positive experience with the DC 50. We understand how important ease of use is for household cleaning, and we sincerely apologize for any frustration this has caused.<br />Your insights are valuable, and we will ensure this feedback is shared with our team for further review. If you would like to explore possible adjustments or recommendations to improve usability, we’d be happy to assist. Please feel free to email us at askdysonUS&#64;dyson.com, including &#34;Dyson Review&#34;

Jan 14, 2024
Reviewer name: stacyp
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best suction in a vacuum

My last Dyson DC10 lastest about 15 years which was a great product. The suction is the best. A little on the heavy side so if you are moving this up and down between floors, be prepared. Also this one has no foot step to step on and pull the handle down, its just a pull down - kind of weird but ok. Also the HUGE difference is the handle and nozzle are definitely made cheaply compared to my DC 10 model. Its not flimsy but not a hard plastic. Reason for the 4 stars.

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May 15, 2024
Reviewer name: txguy86
2 out of 5 stars
2 out of 5 stars review

Good suction power. Poor build quality

So there's only three good things about this vacuum. The suction power is awesome. I like how it directs the suction power directly to the floor when in vacuuming mode. I do like that it does have a washable HEPA filter. It is hard to find a vacuum nowadays that has a washable HEPA and I do like how it grooms the carpet. It gives that carpet a deep clean vacuum. Look now the cons. Very cheap material. Very flimsy for a Dyson I expect better handle flexes. It's just a matter of time before the handle breaks off because the vacuum is hard to push on carpet with its suction power and make sure you push the vacuum all the way forward in the upright position. Even if you think it's fully in the upright position, push it a little bit more to make sure because it is trickery. It will seem that the feet are on the floor and it's in the upright position but once you let it go it will fall flat down. There is a lot of suction power to the hose so you might as well hold the vacuum while vacuuming upholstery or using any onboard tools because the vacuum will become top heavy and or the vacuum will drag behind you and you have to put a lot of pulling power for that hose to stretch because of the The suction power me. I'm returning this and sticking with my shark

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