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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress
4.3 out of 5 stars
stars
20.4K ratings20.3K reviews
  1. 5 stars66% (13.5K)
  2. 4 stars13% (2,650)
  3. 3 stars9% (1,745)
  4. 2 stars5% (1,035)
  5. 1 star7% (1,449)
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Showing 4,521-4,530 of 20,385 reviews
Apr 24, 2021
Reviewer name: Mark C.
5 out of 5 stars
5 out of 5 stars review

Nectar Mattress and Headboard and frame are awesome

I was expecting to be disappointed, but I was pleasantly surprised at the high quality and value and ease of assembly. It took a few weeks to get the mattress after the headboard and frame arrived,because there is high demand. When it did arrive it was up and ready for bed that night , no weird smells, no creaking frame.. a very solid buy

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
May 26, 2021
Reviewer name: William S.
1 out of 5 stars
1 out of 5 stars review

Disastrous Customer Experience

I gave your company a 1 star only because there were no options for zero. I have shared multiple emails about the breakdown in communication that I experienced. And the reoccurring lack of effort by Nectar. As well as the lack of transparency about the processing of orders. I'm really not sure how Nectar can continue to compete in the very crowded "bed in a box" space with the current customer experience proposition being offered. You can only transfer blame to third party vendors so often without having your credibility impacted. I ordered from your competitor and had a fulfilling customer experience. No issues with delivery. They delivered the product on time and without issue. Unlike Nectar, they blamed no one. In closing, I'll never use, promote, or refer Nectar.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 27, 2022
Reviewer name: Dane S.
5 out of 5 stars
5 out of 5 stars review

Simply Amazing!

My wife was skeptical for the first week, but after that she is in love as am I! There is not a thing I would change with our new forever mattress. Even my chiropractor has noticed a difference in my back. Our golden retriever also will refuse to get off of the bed, it is not only hilarious but super cute!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Apr 23, 2021
Reviewer name: Brittany m.
1 out of 5 stars
1 out of 5 stars review

Maybe I just got unlucky

So far I have gone through 3 different nectar mattresses and none of them have expanded right and are too uncomfortably soft to the point where they make my back hurt horribly like even worse than my old spring mattress. My partners mattress however is fine and way different. I've given up trying to deal with nectar about it I don't know If they changed the way they make them or what all I know is after 3 "defective" mattresses I'm definitely going to look somewhere else

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Aug 28, 2021
Reviewer name: Jennifer T.
3 out of 5 stars
3 out of 5 stars review

Has good qualities. But…

At first both husband and I woke with back pain. The mattress is firm. It took some days to get use to it hoping the next day would be better than the last. Just last night I put the foam topper on the bed we had for previous mattress. Was able to sleep slightly better but now the cooling aspect of the mattress was gone. The cooling sheets took time to get use to as well but between the sheets and the cooling mattress I did not wake up with night sweats. That is a major plus. Wish we could find a happy medium. Right now its like we are choosing between waking up with back pain or night sweats. Over all not happy with purchase

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Oct 25, 2021
Reviewer name: Wilmer A.
5 out of 5 stars
5 out of 5 stars review

Best purchase, firm and soft all at once.

No regrets since night one, noticed I wake in the same area I fall asleep compared to before where I would wake up on a different side of the bed. Sleep the whole night sometimes wake up before my alarm goes off but I feel well rested when that happens. Love the firmness of the matress. My son loves the bed also. He says its soft and does not bounce around. It also makes my room look bigger(nee frame as well) even though its the same size as my previous bed.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jul 10, 2022
Reviewer name: K.R.
1 out of 5 stars
1 out of 5 stars review

Don’t waste money on defective headboard and frame

The mattress is ok, the main problems I have with it are sheets constantly slipping off the edges and it is less firm than I thought it would be, very soft actually. My main concern was with the headboard and frame sold as a package with the mattress. It seems poorly made because after a year the middle post of the frame has bent in and in the process destroyed our floor as well. We tried fixing it but we’re unable to. It has had very standard use, absolutely nothing excessive. I reached out for a refund but was told this could only have been done within 50 days of purchase. This seems ridiculous since I’m sure customers expect the frame for their new bed to last longer than 50 days. Very disappointed.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
Jun 11, 2021
Reviewer name: Frances C.
5 out of 5 stars
5 out of 5 stars review

Nectar is Sweet

We have enjoyed our recently purchased mattress. We bought the full size mattress for a full bed that we are hoping to place in an extra room of the house and will be purchasing a queen sized mattress at that time. We did not want to purchase a mattress for that bed that we were unsure that we would like. Watch out for an additional order of Nectar from us! :)

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
May 15, 2022
Reviewer name: Colene
5 out of 5 stars
5 out of 5 stars review

Great investment. Sturdy, comfy, stylish!

The quality, price, and ordering process is exceptional. Our delivery arrived quickly and in great condition. We purchased the full size mattress and the upholstered headboard and frame. The mattress frame was insanely easy to put together, the wooden slats and overall structure is very sturdy. All the tools are included, instructions are clear, the mattress opens and expands quickly and is super comfortable. Perfect for any bedroom use whether it’s everyday or guest room purposes. Ours is particularly for other family/guest/use. We are so so happy!

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540
May 29, 2021
Reviewer name: Shawna
4 out of 5 stars
4 out of 5 stars review

Valley of death in mattress.

Mattress feels amazing and I’m very pleased with the overall quality. However, it’s like either the foam never inflated or the material itself is defected. It’s not uncomfortable but more annoying when I’m moving and my leg falls into it. It goes the whole length of the mattress but not right in the middle so it’s avoidable.

Review from Nectar Sleep
Helpful?4SA6NKA34QG219283113540