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Customer reviews for HP 15.6" FHD Touch Laptop | Intel Core i5-1334U | 16GB RAM | 512GB SSD | Windows 11 Home for
HP 15.6" FHD Touch Laptop | Intel Core i5-1334U | 16GB RAM | 512GB SSD | Windows 11 Home
3.9 out of 5 stars
stars
56 ratings26 reviews
  1. 5 stars45% (25)
  2. 4 stars25% (14)
  3. 3 stars16% (9)
  4. 2 stars2% (1)
  5. 1 star13% (7)

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Showing 11-20 of 26 reviews
May 20, 2026
Reviewer name: Paula
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The keyboard was easy to use. It was easy to set up and copy the information from my other laptop. Really nice background pictures to choose from.

Review from walmart.com
Helpful?0S6344UYO3RW19227358614
Oct 21, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

BUY APPLE INSTEAD

I purchased this laptop exactly one month and eight days ago. Now it will not power on and the CAPS LOCK button is flashing. I had to call HP Support, and after an awkward session that included giving the tech access to my phone's camera, they're sending me a package to ship it to them for repairs. It went bad in JUST 38 DAYS! Then, when I came to write this review to warn others, I see that the computer is now $100 less than what I paid last month. Just great.

Helpful?0S6344UYO3RW19227358614
Aug 26, 2026
Reviewer name: Ebere Dollar
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Got the laptop, less than a month, HP preferred repair rather than replacement or refund, really very sad. Laptop,still with HP.

Review from hp.com
Helpful?0S6344UYO3RW19227358614
Jul 29, 2026
Reviewer name: Jo
1 out of 5 stars
1 out of 5 stars review

Warranty scam

The computer is working really well. The problem is the warranty. Found out that the warranty expired 10/25. Called HP to extend the warranty which they are bound by law to do from the purchase date. HP support told me that they couldn't extend the warranty with a picture of the receipt with the serial %23 of the laptop. The receipt from sam's didn't have the serial %23 on the receipt. When i called Sam's I was told that they don't and couldn't issue a receipt with the serial %23 of the laptop. How shabby can these two companies be. Just to get you to buy a protection plan!

Helpful?0S6344UYO3RW19227358614
Sep 5, 2026
Reviewer name: Laptop User
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent device

Fast, durable, and great keyboard layout (+ new features)

Review from hp.com
Helpful?0S6344UYO3RW19227358614
Aug 26, 2026
Reviewer name: KK Canada
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Hp always has been my preferred laptop

Great support.however the HDMI port is very tight and should be replaced

Review from hp.com
Helpful?0S6344UYO3RW19227358614
Sep 8, 2026
Reviewer name: Frank L amb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The charger did not work and you would not replace it you claimed you had no parts

Send me a charger that works!!!

Review from hp.com
Helpful?0S6344UYO3RW19227358614
Sep 4, 2026
Reviewer name: Preston
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HP Laptop

I really love my HP Laptop. It was very easy to install and operate.

Review from hp.com
Helpful?0S6344UYO3RW19227358614
Aug 19, 2026
Reviewer name: Jeruel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Awesome Laptop. Box contents issue

The laptop is fantastic. Only issue I did not get a charging cable within the box.

Review from hp.com
Helpful?0S6344UYO3RW19227358614
Sep 3, 2026
Reviewer name: CP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A+

A+ Very happy with purchase! Easy to set up and good help from offices. A+

Review from hp.com
Helpful?0S6344UYO3RW19227358614