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Customer reviews for Nectar 12" Cooling Memory Foam Mattress for
Nectar 12" Cooling Memory Foam Mattress

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Jan 15, 2025
Alex w.
2 out of 5 stars review

Disappointed

The mattress takes some getting use to. After nearly 6 weeks I still have not adjusted to it. Unfortunately I gave my old mattress away so I’m stuck. As for the adjustable part of the bed, don’t believe them when they say it fits on a platform, it does not. So I have an expensive bed with an uncomfortable mattress and am not able to use the mechanical Adjustment part unless I’m willing to get rid of an equally expensive platform or cut the bed apart. Needless to say, I regret this purchase.

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Jul 7, 2021
Claire
1 out of 5 stars review

Slept on the floor for over a month waiting...

The whole purpose of ordering a mattress in a box was so that I could get a great mattress fast for moving to a new apartment. Instead, Ihad to wait for over a month while they kept changing the expected shipping date to later and later, while gaslighting me pretending like I was the crazy one. Instead of helping me or validating my frustration, customer service just kept telling me it would be worth the wait and to be patient. Since I slept on an air mattress on my crusty floor for over a month... waiting... I expected this mattress to rock me to sleep, make me feel 10 years younger instantly, or be the most incredible bed I've ever laid on. The bed is truly just fine. If I could go back in time I would have ordered literally any other mattress. Also the fact that I was shipped the sheet set and pillows a month before my mattress arrived, felt like a slap in the face. At least send them with the mattress because I felt depressed looking at the set of sheets and pillows in the corner of my room that had nowhere to go because I STILL DIDNT HAVE A BED FOR THEM TO GO ON!

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Nov 13, 2021
Chase A.
5 out of 5 stars review

Mattress Review

First of all, I was extremely skeptical and hesitant to purchase an all foam, shipped in a box mattress. However, I'm glad I did! I have had a great night sleep every night. No sore shoulders or hips. It is a dangerous mattress though, I find myself hitting snooze repeatedly because I just don't want to get out of bed! Very happy.

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Oct 2, 2022
Robert H.
5 out of 5 stars review

Mattress didn't support me just right, but the company did.

The mattress felt great, but after trying to love it for 9 months, I discovered as an "edge" sleeper it just wasn't quite right for me. The company did everything they could to try to make it right, including sending me a firm topper, but just no luck. So with one additional call they agreed to pick it up and donate it to charity, while I received a full refund. That is incredible, and speaks so highly of their company values.

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Jul 5, 2021
Rita M.
3 out of 5 stars review

Nectar mattress

Was expecting to have an amazing night's sleep but this mattress is so hard. I am giving it a full month before I give up on it. Have had back pain since the first night sleeping on it. I get about 3hrs sleep before I have to get up from the back and hip pain. But going to give it a full months try.

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Jan 11, 2022
Victor V.
5 out of 5 stars review

Best sleep by far!

Not going to lie, thought that it was going to be like a regular mattress but was I wrong. Best sleep I had ever got and with my accident I could say this really help in my recovery. Easy to assemble and what a great investment. Thank you for providing years of sleepless night, gone!

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Nov 4, 2021
Wendy S.
5 out of 5 stars review

Pleasantly Surprised!

Definitely thought this purchase might not work out, but I tried it one night before our first guest and it was quite comfortable. I have got flashes and I did not find that the mattress exacerbated my condition. That's a win as far as I'm concerned.

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Aug 26, 2021
Kyle G.
5 out of 5 stars review

Huge Improvement

I had an expensive, name-brand mattress for years that I thought was providing me with enough comfort for good sleep. I have realized since switching to Nectar that I was totally wrong. The difference in mattresses has been profound and I couldn't be happier with my purchase.

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Sep 10, 2021
Sheila B.
2 out of 5 stars review

Not for me

I was really excited to try out this mattress, and was disappointed that I had such a poor experience. Upon opening the mattress I managed to tear the cover a little. No big deal at all, but I reached out and asked if I could replace the cover as it was brand new, and I was told they couldn’t replace it. I then asked if I could just purchase a cover and received no reply. It wasn’t causing any negative effects on the mattress, so I went on to give it a try. There were also waves throughout the mattress, which I assumed were from being packaged and that I needed to let it “air up”. 30 days later it is still lumpy in some areas. After approximately 5 sleeps on this mattress I was in so much pain I couldn’t go to work. I emailed the support team begging to return the mattress and they replied that I needed to give it the 30 days. So I continued to try it. By the end of the second week I would wake up through the night on several occasions crying due to lack of sleep and extreme pain in my neck and shoulders. I have since built a small sleeping pad on top of the mattress and have been able to sleep a bit more. Overall I would say this mattress and my body do not agree.

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May 27, 2021
Victor H.
4 out of 5 stars review

Great Mattress

great mattress and quick deliver. I do prefer to sleep on the nectar mattress without the mattress cover as for some reason even as thin as it is there's an overall firmer feeling when its on. I prefer the more semi-sink-in feeling so just fitted sheet over the mattress is the right feel. so far so good.

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