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Customer reviews for Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk. for
Olay Complete + Sensitive Moisturizer, SPF 40, 6 fl. Oz., 2 pk.
4.5 out of 5 stars
stars
1,243 ratings1,149 reviews
  1. 5 stars69% (862)
  2. 4 stars19% (239)
  3. 3 stars5% (57)
  4. 2 stars2% (20)
  5. 1 star5% (65)

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Showing 71-80 of 1,149 reviews
Jul 17, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

SPF40 is not better

The SPF40 adds 2 ingredients that are not in the one with SPF15. It even feels thicker. I do Not recommend. Sam's Club please do your research and go back to the old one. Those of us with sensitive skin don't need change.

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Thank you for sharing your feedback with us. We're sorry to hear that Olay Complete + Sensitive Moisturizer SPF 40 wasn't the right fit for you, especially as someone with sensitive skin who enjoyed the SPF 15 version. We understand how frustrating it can be when a familiar product changes, and we appreciate you sharing your thoughts on the texture and formula. We want to clarify that both Olay Complete + Sensitive Moisturizer SPF 15 and SPF 40 options are currently available, so you can choose the level of sun protection that best fits your skincare needs. So we can help you further, please call us at (800) 285-5170 when you have a moment.

Jul 8, 2026
Reviewer name: Jackie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Love SPF 40 but it burns your eyes!

Burns!

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

Jackie, thank you so much for your review. We're incredibly sorry to hear about your experience with our Olay Complete Sensitive SPF40 Moisturizer. Please know that all our products are thoroughly evaluated to be safe when used as directed, but some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation.. For now, please discontinue using it as we'd like to connect about this, gather some details, and help. Please call us at (800) 652-9261.

Sep 13, 2026
Reviewer name: Jeri
2 out of 5 stars
2 out of 5 stars review

Olay "Complete" is not the same as the original

This new compound ("Complete") has something in it that is much different than the original and causes severe eye reactions. Sad

Helpful?6MGXZ3Y452QO19217155475
reply from Olay

We’re sorry to hear about your experience with Olay Complete + Sensitive Moisturizer SPF 40, especially after using and trusting the original formula, Jeri. We understand how concerning it must have been to experience a severe reaction around your eyes, and we appreciate you bringing this to our attention. Please know your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We’d really like to learn more about what happened and help you further. Please give us a call at (800) 285-5170.

Sep 21, 2024
Reviewer name: Smw
1 out of 5 stars
1 out of 5 stars review

Burning eyes

I used this product for the second time today. I put it on this morning and by noon I could barely keep my eyes open because they were burning so badly.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Aug 15, 2025
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

Never using again!

Terrible experience today after using Oil of Olay face lotion for sensitive skin SPF 40! Used it early today & my eyes are still burning & bloodshot! My nose has been running too! I've been using the lotion with SPF 15 for decades with no problem!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Jun 13, 2025
Reviewer name: Lizzie
2 out of 5 stars
2 out of 5 stars review

Eye Irritation

I do like the way this moisturizer goes on under makeup and appreciate the higher SPF but there is a big problem with eye irritation. I am careful not to get in my eyes but still burns and causes light sensitivity for hours after using.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Feb 6, 2025
Reviewer name: CPW
1 out of 5 stars
1 out of 5 stars review

Olay, what have you done!!??

Have used OoO for 40 years. Today I used this, which I thought was the same product Ive been using for years and it stung my eyes and irritated my skin. And it says Sensitive skin formula. Why???

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Jul 16, 2024
Reviewer name: MayraS
5 out of 5 stars
5 out of 5 stars review

This stuff is great

Love this. Comes out thick but dries down into a matte yet glowy look. Another plus is there's literally NO scent. Not even that nasty sunscreen smell so many “unscented” spf's have. Honestly I hope olay invests in a body spf version of this!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Oct 14, 2025
Reviewer name: Lo
1 out of 5 stars
1 out of 5 stars review

They changed the formula :(

I have used the sensitive daily face moisturizer for 20 years and absolutely loved it. I recently ran out of the old product and purchased the “new look” bottle. Sadly, I'm now allergic to my moisturizer. Eyes burning, congestion.

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475
Jun 6, 2025
Reviewer name: Sue 25
1 out of 5 stars
1 out of 5 stars review

Allergic reaction

I bought this last month when my daily moisturizer with 15 SPF ran out. I have used the 15SPF moisturizer for years and loved it. After several days of SPF40 and burning, watery eyes, I stopped using it and my eyes were fine. Ouch!

Review from olay.com
Helpful?6MGXZ3Y452QO19217155475