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Customer reviews for L'Oreal Paris Elvive Hyaluron Plump Hydrating Shampoo & Conditioner, 40 fl. oz. 2pk for
L'Oreal Paris Elvive Hyaluron Plump Hydrating Shampoo & Conditioner, 40 fl. oz. 2pk
4.3 out of 5 stars
stars
361 ratings326 reviews
  1. 5 stars73% (262)
  2. 4 stars10% (35)
  3. 3 stars4% (14)
  4. 2 stars2% (9)
  5. 1 star11% (41)

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Showing 11-20 of 326 reviews
Aug 29, 2026
Reviewer name: DP
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Just ok

Love the shampoo, the conditioner makes my hair feel greasy.

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May 28, 2026
Reviewer name: Denise
1 out of 5 stars
1 out of 5 stars review

Pump doesn't work

The conditioner is great. The pump doesn't work. Trying to get it to pop up and it just doesn't work. So frustrating

Review from lorealparisusa.com
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reply from LeCare

Hi Denise! We apologize for the issue you are having with the pump for Elvive Hyaluron Plump Conditioner. We are committed to bringing our consumers products that meet their needs and expectations. Your feedback is appreciated and will be shared with others in our company for consideration. For further assistance, please reach us at 1-800-631-7358, M-F, 9-5, ET. It would be helpful to have the product with you when you call and provide us with case #46736335.

Oct 1, 2026
Reviewer name: Jewell
3 out of 5 stars
3 out of 5 stars review

The shampoo smells amazing but the conditioner smells like what you get with home Hair dye. It smells bad It offers Volume but I have to use dry shampoo to balance it out

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Jun 23, 2022
Reviewer name: Stephanie Long
3 out of 5 stars
3 out of 5 stars review

Average Shampoo

[This review was collected as part of a promotion.] While this shampoo smelled great, it did little to anything as far as adding volume to my already thin, limp hair. Not to mention, it left my hair harsh and was difficult to brush after my shower. I will not be adding to my routine.

Review from lorealparisusa.com
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reply from ccc

Hello, Thanks for reaching out! We are sorry to hear this product did not meet your expectations. We will be passing your comments along. Thanks for giving it a try!

Mar 21, 2026
Reviewer name: Armscastro
1 out of 5 stars
1 out of 5 stars review

I love the product itself

I actually really love this shampoo so I ended up buying 2 sets of the pump bottles of shampoo and conditioner. My issue is the shampoo pump bottle didn't work BOTH times and the last time I bought it because I had to screw the lid off to dispense the shampoo that it fell inside and outside my shower several times. It's not very easy to clean up first of all but really disappointing when you lose over half of the product on the floor. Plus it's dangerous and it made me slip and fall in the shower due to spill. I love the shampoo it makes my hair shiny and smooth as I have super thin fine hair but I probably won't be buying another pump dispenser bottle. I will just have to deal with the smaller bottles.

Review from lorealparisusa.com
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reply from LeCare

Hi Armscastro! We are sorry to hear of the issue you have experienced with the dispensing mechanism for Elvive Hyaluron Plump Hydrating Shampoo and Conditioner. Feedback is valuable to us when making decisions about our products. We apologize for the inconvenience and will share your feedback with others in our company for consideration.

Jan 25, 2025
Reviewer name: Mimi70
5 out of 5 stars
5 out of 5 stars review

OUTSTANDING conditioner-GREAT SLIP for thick hair!

This is one of the best conditioners I've ever used! I have very thick, coarse, curly hair that gets matted if I go for a few days without washing it (I can't comb it when it's dry, and always detangle it with a comb in-shower after applying conditioner). After nearly a week without washing it, this conditioner allowed the comb to go through my hair like a hot knife through butter! AMAZING! Fresh scent is nice, too- better than L'Oreal's usual non-descript Elvive scent.

Review from lorealparisusa.com
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May 28, 2026
Reviewer name: Maria
1 out of 5 stars
1 out of 5 stars review

I haven't even teied it, I was going to return it but it's another hassle so I'll just keep them. The issue with this bundle was thr delivery amd packaging. There was no protection inside thr box and it came busted with half if the product spilled inside the box. The shampoo and conditioner were half way opened. Terrible packaging and handling job.

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May 13, 2026
Reviewer name: Cheryl
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Won't squirt

Won't squirt pump won't come up

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Apr 7, 2026
Reviewer name: El
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love

My hair is so much stronger

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Oct 4, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Useless pump

Can’t get the pump to work. Not even gonna try to use it without a working pump… returning immediately.

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