Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Classic Harbor Creek Firm Mattress for
Serta Classic Harbor Creek Firm Mattress
4.7 out of 5 stars
stars
280 ratings263 reviews
  1. 5 stars75% (210)
  2. 4 stars19% (52)
  3. 3 stars5% (14)
  4. 2 stars0% (0)
  5. 1 star1% (4)

Member photos

  • +4 images
Sort by |
Showing 1-10 of 263 reviews
Mar 10, 2026
Reviewer name: Deb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

Very comfortable mattress. Not soft with just the right amount of firmness. And for the price for a well known brand you can't beat it.

Helpful?49ZKJUUHMW9D19136368454
Jun 18, 2026
Reviewer name: bodunk2k
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress super price

So at 50+ I appreciate a good mattress and a appropriate amount on help getting it. Sams gave me lots of help loading the cart in store and loading it into my pickup. Once home I got some help unloading. I went firm no regrets at all.

Helpful?49ZKJUUHMW9D19136368454
Feb 12, 2026
Reviewer name: Gerald C
5 out of 5 stars
5 out of 5 stars review

Best Sleep Ever

My Dorian is so supportive! He caresses me is all the right places. It's difficult to leave him in the morning. All day I think about when I will return. My dreams are more vivid with my new Dorian Serta Classic!

Review from Serta
Helpful?49ZKJUUHMW9D19136368454
Mar 25, 2026
Reviewer name: Cynthia Z
5 out of 5 stars
5 out of 5 stars review

Comfort

Love my mattress. Gave up my Queen Serta after 15 years. Smaller and still as comfortable. Even my kitty loves it!!

Review from Serta
Helpful?49ZKJUUHMW9D19136368454
Mar 25, 2026
Reviewer name: Nick F
5 out of 5 stars
5 out of 5 stars review

Very comfy

So far so good. Excited at how firm it feels. I always crave that style mattress and it's been going a good job since

Review from Serta
Helpful?49ZKJUUHMW9D19136368454
Jul 2, 2026
Reviewer name: Rebecca S
5 out of 5 stars
5 out of 5 stars review

Becks mattress

Queen size harbor creek firm mattress

Review from Serta
Helpful?49ZKJUUHMW9D19136368454
Jun 20, 2026
Reviewer name: Steven S
5 out of 5 stars
5 out of 5 stars review

Guest bedroom

New Matress and frame to upgrade old full size bed

Review from Serta
Helpful?49ZKJUUHMW9D19136368454
Aug 30, 2026
Reviewer name: Frustrated with the worke
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Too higjh

Made the bed too high. Then they gave me a hard time about returning it cause I didn’t have it covered. Well, I threw them plastic away. No one even slept on it. But I had a mattress cover on it and I kept that on till I took it back. They tried to tell me it’s policy it has to be wrapped… I asked them to show me the policy and they refused. I told them if it has to be wrapped for sanitary reasons like they just stated and go back and get wrapped out of the back which they did… Finally, the head manager said, go ahead and return it, but the other two ladies were telling me it was a policy while they refused to show me the policy.

Helpful?49ZKJUUHMW9D19136368454
Aug 19, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Great mattress, but only if you’re under 200lbs.

My side was great, hubbys side not so much. Hubby weighs around 260 lbs and his side immediately started to break down. Had to get it replaced free of charge, under warranty. They don’t make mattresses like they use to. You can’t flip this mattress either. I need to invest in mattress for heavier adults, which means much , much more expensive. So it’s great if you’re under the 200lb threshold. Picture shows hubby side 2 weeks after purchase. On the other hand, maybe I got a defective mattress.

Helpful?49ZKJUUHMW9D19136368454
reply from Serta Team

Hi there, thank you for taking the time to review your Serta Classic Harbor Creek Firm Mattress. Your feedback is valuable to us. We are sorry to hear that your mattress began to break down, but we are happy that you were able to activate the warranty and have your mattress replaced. Hopefully, you are now able to get the wonderful sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

Jul 27, 2026
Reviewer name: Kelli L
3 out of 5 stars
3 out of 5 stars review

Firm but

This is firm. Dont get me wrong. But the size is not the Queen 60x80. Its actually 2½ incehs shorter on with and and 2 inches shorter on length.

Review from Serta
Helpful?49ZKJUUHMW9D19136368454