My wife and I upgraded from a standard pillow top queen mattress to the purple queen last month. The purple mattress is more firm and took a couple nights to get used to. The mattress is a huge upgrade and provides support where I need it, my lower back has been much better, each morning when I wake. The mattress sleeps much cooler than a traditional pillow top mattress. It's a quality mattress and I would recommend to friends and family as an option.

Dear Purple, We enjoyed our purple mattress, but unfortunately still found it to be too warm for us (especially my husband). Now, I will preface this by saying we are Minnesotans and prefer to be cool at night. Plus my husband has always run hot so for the average consumer, this would probably not be an issue. Thank you so much for your easy return/refund process. We appreciate the chance to give Purple a try and REALLY appreciate the prompt refund when we realized Purple did not work for us.

Best sleep of my life! Not exaggerating. Only thing I regret is not getting this bed sooner. I've seen in past reviews where people said the mattress smelt like chemicals and yes it does because it come wrapped in a bunch of plastic. What do you expect. But it goes away and to each their own. Don't let it stop you from getting this awesome bed!

We had a good, firm mattress before, but when I became pregnant my hips and back were hurting every morning. We decided to try out the Purple mattress on the recommendation of a friend, and my hip and back pain dissipated overnight! It's soft yet supportive in all the right places. Plus we love the free sheets that came with it.

I love this bed! This has to be the most comfortable mattress I have ever slept on. It is like your body just melts into the mattress. Worth the price! A hat tip to the customer service supervisors and representatives. They helped me with any questions I had. Thank you

I like the mattress alot. I feel like it's slightly too firm for my taste.. maybe the next model up would be better for me but I couldn't bring myself to spend that kind of money for a bed. Customer service was 10/10 when I did call for a minor question. Would probably buy again but would also explore cheaper options.

I was a little skeptical at first, buying a mattress online and I've been wanting to try a purple for some time. I'm also a very hot sleeper and oh boy this mattress works wonders. It stays cool all night and no matter what side I sleep on or how I sleep, its so comfy. I highly recommend it to anyone I talk to about it. Especially if you're a hot sleeper. You won't regret it and it came really fast too which was nice. A week before it said it was. You won't be disappointed!

The Purple mattress has reduced the aches I got from my old mattress. I sleep much deeper and feel more rested when I wake up. It is also cooler than my old spring mattress, so I sweat less when sleeping, which also makes for more restful sleep. Good mattress.

Easy setup and relatively smooth shipping. Wish it had gotten in the mail a few days earlier but once it was in FedEx system the delivery was smooth. Once received the setup was simple and the online video is helpful. It's definitely a unique feel the first time you lay on the mattress due to the polymer layer. But after a few nights, it is absolutely the best mattress I've ever owned. If you think it feels strange at first just give it a chance and you'll get used to the new feel. I received a free purple pillow with the purchase and while I think its fantastic, I'm not sure I'd spend over $100 on it. I also purchased the purple sheets, which I think are excellent and well worth the money if getting the mattress.

This may be a bit of a hefty post but hopefully it will help some of you out there as well as Purple in continuing to improve their products. First off I'm about 140 lbs, pretty thin; and I am pretty much exclusively a side sleeper. I prefer a softer bed, although I haven't really done any extensive studies of different bed firmness. I think due to my side sleeping I expected this bed to work really well for me because I imagined if I was sleeping on my arm that it would kind of dig into the Polymer while the rest of my weight was supported. So my arm wouldn't go numb, and at the same time due to it's design I wouldn't be super hot. I basically expected it to be a cloud of awesome. I purchased the new Purple 3 Mattress about a month ago. Initially I noticed it actually felt firmer than my old bed (my old bed was just average I would say, nothing too fancy) which kind of took me off guard. I was expecting it to be softer and really cradle me like I was sleeping in a cloud. I did notice the Hyper-Elastic Polymer when I was sitting on the bed or sitting up, but when my weight was distributed it just felt harder than my old bed. I didn't keep count of how many times my arm went numb, but I do feel it happened a bit more with this bed versus my old bed. If I was a bit heavier (perhaps 160-170lbs?) I think it would have really cradled me a lot better, but for me it felt like I was just sleeping on a flat board. In my personal opinion, I would be very interested if the Hyper-Elastic Polymer on the bed was just a bit more firm than the pillow is. Before the bed arrived I laid on the pillow and I thought, "If this is what it's like and it still keeps me cool it's going to be great." So maybe that's something they might look in to in the future. Like having different consistencies of polymer vs just 2, 3 or 4 inches of the same consistency. I would probably be willing to give it another chance if that was the case. As far as temperature goes I did feel that it slept a cooler because I was able to up my AC a bit and wake up really comfortable as far as temperature is concerned. I'm rating this three stars as it seemed like a pretty average bed to me. This doesn't take into account the price. For me it wasn't worth the price when my bed isn't super old, and I didn't really notice a difference. The rating also doesn't take into account their customer service because I wanted to make this just about the bed itself.