Had the purple for 3+ years but it went defective because the grid was sticking together. They were good about warranting it out. However, this new bed is SUPER STIFF. My wife and Is back has been so bad these past 2 weeks, we've both had to go to a chiropractor. Tried contacting customer service and was told we have to give it at least 30 days before they'll do anything because we have to adjust to the bed... Not a happy customer to say the least having to wait these 30 days. Will be contacting customer support on day 30 to get determination.

I like the bed and everything I just got kinda irritated that right after I purchased my purple mattress they were giving out free cushions.. other then that i like the bed. I do tend to sleep on my back more and I used to traditionally be a side sleeper

I have been sleeping on the purple mattress my husband bought for me for Christmas for 13 nights and so far my lower back hurts worse than it did before and my neck also hurts. But I know your brochure says to give it 30 days so that's what I'm doing. I have degenerative arthritis which means I have a lot of pain and my husband bought me this mattress so that I could get better sleep because with all my pain it's hard to sleep. As I said it hasn't helped me yet.

For me it took a few nights to get used to the feel of the mattress. I've had waterbed, sleep number, pillow top, ...This is the one bed I've owned that has the perfect amount of support and comfort at the same time. The bonus is it stays cool/ neutral.

We loved the purple commercials, so when the time came to get a new mattress, we decided we would try purple. It was comforting to know that if we didn't like it, we could send it back and get our money back. The delivery was right on time, though the items we purchased shipped separately. We got the mattress and the platform, and they gave us a free pillow to go with it! It was very easy to set up. I LOVE sleeping on it. It is extremely comfortable and supports me just right. My husband says he would give it 4 stars, because he has some back problems and still feels a little pain even after switching to the purple mattress, but we both sleep soundly and coolly.

I've enjoyed the mattress once it finally arrived but 4 weeks for the delivery wasn't what I was expecting. I understand that we are in a post-pandemic world so I did expect a delay but my biggest complaint was that the expectation wasn't set so I would have an understanding of the length of time for the delivery

My wife wanted a really hard bed. We got one. Her back aches improved but it felt like I was sleeping on the ground. I had resigned to a life of camping in my own bedroom when I stumbled onto the Purple ad online. What a serendipitous moment! Now we're both happy. She gets her firmness and I get my comfort. Thanks Purple.

First of all it would have been a lot easier if I had help with the set up as the instructions say, but I was too excited to wait for help. It's very floppy and when I unrolled it it was wrong side up. So it is a challenge for one person to set up. At first I thought it was going to be too soft. It seems very soft my just sitting on it. But when you actually lay down for while it's very comfy. I'm used to having firm beds but my partner does not. He like it right away. I could tell after 30 days I was getting more rest As I seemed brighter throughout the day and yawned less. My precious mattress was over 15 years old so it needed to go. Would I have gotten the same amount of comfort from just a new bed in general? Maybe. But with the 90 day money back guarantee I was willing to try it. I'm definitely happy with this purchase.

Slept on it for a month , has a good balance between firm and soft. Girlfriend was not a fan so I decided to return. 4 stars because I had to go out of my way to return the mattress and it took over a month. But, I didn't get a full refund and was overall satisfied with the process.

It's always been my dream to have a really high quality mattress to sleep on. The Purple mattress was the perfect choice! It is the best of both worlds between a hard and soft mattress: the mattress is firm to support my back, but the hyper elastic polymer material is perfect for allowing your shoulders and hips to be comfortable! 5/5 would definitely recommend!