The Purple Mattress is amazing. We had been looking at other online mattresses for a while before buying -- and I admit, the ability to custom-order a personalized mattress for the same price as the Purple was tempting. I had been having back pains for several months before buying the Purple, and like any new mattress, I expected to have to get used to it. Nope. We unrolled the Purple and as soon as it was ready, laid down and both went "ahhhhh." Not kidding. I had an amazing sleep that first night and my back pain was gone. This mattress is never hot and is comfortable in any sleeping angle (I move around a lot). My husband gets up for work significantly earlier than I do and I love the fact that motion transfer is extremely low. If you are stuck on whether or not you should get a Purple, I highly recommend it. Sleeping anywhere else is so difficult now!

Purchased in 2019 and there are two clear indentations where my husband and I sleep. It's no longer supportive in any way for either of us and I wake up every morning with back pain. We are already in the process of looking for a new mattress. Don't waste your money on something that will need to be replaced in just a few years.

I just want to say that love my purple bed. I have 4 now for the family. Sleep great!! Don't hesitate to purchase one, the customer service is awesome. If you have any issues, they will make it rite. Just for reference, I am a past Tempur-pedic owner...

We are about 2 weeks in with our Purple 4 and so far so good! I'm giving a 1 star rating solely based on the frustration and disappointment with Purple shipping and customer service. We purchased our mattress towards the end of November and were told it would be up to 2 weeks for delivery. Our items (other than the mattress) arrived in about 1 week. We ordered 2 pillows and only received one. The invoice said there were 2 in the box but there was only one. Okay....no big deal....easily fixed with a phone call. After 2 weeks had passed I phoned Purple regarding when we would receive our mattress. I was told they weren't sure but that it would definitely be after Christmas (2 weeks over the original time frame). Okay....deep breath....annoying but I can deal. I received an email on the 17th that said delivery was scheduled for 12/26 between 3-7 and if no changes needed to be made no confirmation was necessary. Okay....sweet....can't wait! My husband took off work on the the 26th and was at home by 3. 7:00 came and went....no mattress. My husband called the delivery company and was told sorry they had it on their schedule to deliver on the 27th between 5 and 8. Okay....super annoying.....but again I can deal. The next night my husband got home early again to be at the house by 5. About 6:00 my husband decides to call just to check on the status and was told not only were we not on the list for delivery.....THEY DON'T EVEN HAVE OUR MATTRESS!!! Okay......not okay......going to erupt!! Purple had no idea what was going on. The delivery company had no idea what was going on. Everyone was sorry but no one took responsibility for our mattress (not to mention the vacation time that we used in order to be home for the delivery)!!! The morning of the 7th we were scheduled for delivery again. I got a phone call that morning stating that they could not find our mattress and would have to call us back when they found it. I felt like I was candid camera. This had to be a joke. I have never experienced such INCOMPETENCE in my life. They were able to find it a few hours later and deliver it. This was a very frustrating experience and I would not order anything from this company ever again.

I'm not at all happy about leaving a mediocre review but....... My wife and I will definitely concede that we are unique and have definite sleep issues. We we're so hoping that Purple would solve them but no luck. On the bright side I do believe that Purple is a quality well made sleep system for the money.. Just didn't work for us.

If you don't find it comfortable upon first impressions, don't give up on it. It took me about two weeks before I got a good nights sleep on it. Now I get some of the best sleep I ever had. I don't know if this sounds weird or not but, I think it just takes time for the bed and the body to get acclimated with one another. Overall good bed. I wouldn't recommend if you don't like firm mattresses.

We bought a purple mattress and it is comfortable! I just hate that the cover isn't washable, why make it able to zip off if you can't throw it in the washer? We've tried to spot clean the stains and they only get bigger. Definitely don't recommend for that reason.

This is by far the greatest mattress you can get. Other mattresses have caused my double joints to move out of place while sleeping, but the Purple keeps everything in place without making anything lose blood flow. Definitely worth it if you have joint problems or old injuries.

It took me 30 days, not the recommended 21, to break in this mattress and fall in love with it (I am tall and thin, so fewer pounds per square inch, and it felt too firm the whole first month). Give it time. I ended up purchasing the softest mattress I could find in a store to replace my original Purple mattress, but I was glad that the Purple one wasn't picked up yet since I didn't realize how wonderful it was until I had a chance to compare. Now I don't think I'll ever be able to sleep on anything other than a Purple mattress! It is true that all pressure points are eliminated on this mattress, even your toes!

I tried my Purple mattress for 60+ days. I didn't hate it, but it was not the mattress for me. Purple made my returns process very easy. They arranged for a charity organization to come pick it up at my house, and 1 business day later, I had my full refund. I appreciated the ease of the return/refund. I ended up getting a traditional mattress with springs, as I just couldn't adjust to the lack of bounce in the Purple foam design.