The mattress is great, I've never slept better. That being said it took me 3 days of dealing with what was either extraordinary incompetence or ridiculous internal bureaucracy to get Purple to lift a hold on the order. Essentially payment was rendered by myself and accepted by Purple who subsequently decided to demand I identify myself to them by photo I.D and pictures of mail i have received. This is effectively little more than extortion not to mention it go directly against the VISA vendor agreement. If they take your money and then demand you I.D don't give it to them, report it to your credit company and work your way through the customer service chain until they give up.

We had a tuft & needle mattress before and the first night we used our purple mattress I knew we made a fantastic choice to switch. I have been an athlete for my whole life so aches and pains are common. Since I started sleeping on the new mattress my back, neck, and shoulders aren't as sore anymore. I can't recommend this mattress enough! Lastly, my buying experience was fantastic. I was going to buy one mattress and I was chatting with a representative about something else and she took the time to ask what kind of sleeper I was and recommended a different (and less expensive, mind you) one to fit my needs. Amazing!

After having slept on our new Purple mattress for a month now, I have to say it is wonderful. Not only is it a night & day difference from our old mattress, but it's everything the commercials make it out to be. My body feels so much better now. Thanks Purple!

It's a great bed for back sleepers. I need to sleep on my side and its very difficult to find the perfect side sleeping position but still better than any bed I've had. So much so I don't want to be anywhere I can't sleep on it! I wanted to give a better review than I did for the metal bed frame wich will hurt you.

at first i was skeptical buying the purple mattress 32 yr old with back problems had back surgery at 30 yrs old at first sleeping on the mattress wasn't comfortable but when ur used to sleeping on poor support i guess your body has to get used to it after 30 days sleeping on it i've had no back aches, i notice i sleep thru night without waking up i highly recommend this product with no doubt!

I am an average build, average height, white collar office worker who spends longs days sitting at a desk with a bad back and a tendency to hunch. I also tend to emanate heat when I sleep for some strange reason, but Purple has changed that. No more night sweats. And I sleep in absolute comfort. It felt strange at first because the mattress is a lot softer than what I am used to, but in the mornings, I immediately feel the difference.

We purchased this mattress in hopes of a better nights sleep. While the mattress is comfortable, I don't notice any better sleep vs the old inner coil. My wife however being about 100 lbs can not seem to get comfortable as she just does not "sink in". We are both side sleepers and looking for that magic feel that accommodates us both.

I do feel like maybe this info may help your product. I recently purchased several of your face masks and I must admit I was REALLY looking forward to receiving them. Sadly they were not what I was expecting :( . 1st the masks smelt really very bad. But that is fixable with a wash.. no big deal. Then when we did try them on, none of them indicated the size, by trial and error and with lots of pain, we kind of figured it out. The kid sizes worked out very well so I must say THANK YOU for that. However the Large and the X-Large... they are really rather painful regarding the ear straps. the one I put on today has the strap all twisted and not functional.  I know I can't return them and that's okay but hopefully your company can start labeling the sizes on the masks and somehow make the straps adjustable ?? unfortunately we will only be using the small size masks the rest will have to be donated or disposed of, and that really makes me sad because in this time of uncertainty and everyone tight on money that is not at all what I was expecting from this order.

So let me be clear. I didn't lay on this mattress and initially think "whoa! This mattress is so plush and amazing" or even get that like body melting into mattress feeling. I was excited to give the 100 sleep guarantee a try because being 4 months pregnant with my 3rd baby I was pretty excited about the promises this mattress offered. We had an articulating base with our last mattress, and we kept that base and switched out the mattress for the Purple. The very first morning my husband and I noticed a difference!!! Again. It's SO strange because it's not like it's the normal crazy, cushy, pillowy mattress I'm used to considering as 'comfortable', but luckily, it's SO much better than that!!! It's supportive without being hard or painful! I wake up SO rested, and free of kinks and sore spots! SO priceless and has NEVER happened in a pregnancy before. This mattress has been LIFE CHANGING!!! 3 words.. Get A Purple!!!

Very comfortable. My husband is sleeping better. However I am not, I am waking up tired and sore. Think the mattress needs more of a top than the thin cover already on it; that's fairly easy to remove for washing. Regardless to my own back, I enjoy laying and sitting on our purple mattress.