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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jun 29, 2016
Nathan M
3 out of 5 stars review

Verified Purchase

Not for Stomach Sleeping

Though we took a couple days to get used the major change from an air mattress, we are fairly pleased with this bed. It felt like it took some time to "break in". My wife has had great success with improving her sleeping pattern. Though for me, since I am a stomach sleeper, i wake up with a sore neck every morning. I believe that we will try to put a pillow top on this to better fit my "flat sleeping". Even with this, I think it is a great improvement from any other bed that we have had. i hope it lasts. I have a bit of a fear that the rubber honeycomb will become cracked or start to deteriorate over time, since the seat cushion that I have does not seem to support as much as it did with the original purchase

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 4, 2016
Milenka G
4 out of 5 stars review

Verified Purchase

Makes me sweat

The mattress is super comfy and my back doesnt hurt anymore, which was the reason why I got a new mattress. However, I assume it is because of the rubbery material, the PURPLE mattress makes me sweat A LOT!!! To the point that I wake up bc im so cold due to the sweat. My husband has started to sweat too, and it becomes uncomfortable bc it feels like you are sticking to the mattress. Im so dissapointed bc I love the rigidness but I dont think we'll br keeping it.

Review from purple.com
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Mar 16, 2018
Michelle Q
3 out of 5 stars review

Verified Purchase

Not for me but awesome customer service.

I was so excited to receive my original Purple mattress. I spent weeks reading reviews and researching mattresses. The cost was affordable and really reasonable for such a quality product. When the mattress arrived my partner immediately fell in love. Each friend that tried it our loved it too. Unfortunately the mattress was way too uncomfortable for me. I kept waking up sore all over. I'm a side sleeper and I'm about 115lbs. Purple and I just weren't a match made in dreamland. We decided to return the mattress. The process was easy!! Every Customer representative that I interacted with was helpful and friendly. In the end I got to donate my mattress to a wonderful cause and was issued a full refund. Even though this product didn't work for me, I would still recommend it to others.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 31, 2018
Megan M
3 out of 5 stars review

Verified Purchase

Great mattress, poor customer service!

I was skeptical buying a mattress online and without laying on it first, but I LOVE the purple mattress. Me and my husband have both woke up refreshed and pain free since day 1! The reason for 3 stars is because our frame came broken and when we called the customer service rep was rather rude at the request we wanted a replacement. I love the mattress so much, I would buy another one, but I wish they had better customer service!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 9, 2016
Eugene C
5 out of 5 stars review

Verified Purchase

Love it

My husband found purple. My experience, you want a new mattress you go to a mattress store and find one you can live with. I wasn't sure what to make of a mattress that was delivered via FedEx. It has turned into the best internet purchase ever. This mattress is firm and I love it. I don't have trouble with waking up with back and hip pain. We love it and I would do it again

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 19, 2017
Lani D
5 out of 5 stars review

Verified Purchase

surprisingly comfortable and kept my alignment

I have been searching for the right mattress when I came across the ads online. The video was convincing and the return policy sold the idea to give this a try. While I waited for the shipment it turned out that people I knew also purchase the mattress and was very pleased with it. At my chiropractor appointment she commented that my alignment was holding since last adjustment. I never thought a semi-firm mattress would be comfortable but it is working out great for me.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 24, 2021
Isaac R
1 out of 5 stars review

Verified Purchase

Very uncomfortable, not what we expected

I wish I could return. I ordered this for my parents and they have not been able to sleep comfortably since they got it. It's been over a month and they just can't sleep comfortably on it. They have tried using pillow top with it but it's still uncomfortable for them. I have no idea how this returns process will go but I hope I can return it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 11, 2017
Tara S
5 out of 5 stars review

Verified Purchase

Glad to be wrong

My husband has been begging me for this mattress for years but i was skeptical. Well, the second Purple had a Cal King available, we bought one. He and I used to have sleep related aches & pains. Purple has taken that all away & we sleep great. My husband still wakes up and says, "Isn't this mattress wonderful? I told you so!" Thanks Purple.

Review from purple.com
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Nov 26, 2016
Janel
4 out of 5 stars review

Verified Purchase

Purple is the best

I bought mine 5 months ago and I still love it till today. I always recommend it to people having a bad night. Never have gotten a stiff neck from this bed. I just hope purple would have given existing customers free sheets too not just the ones buying just now.

Review from purple.com
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Jul 11, 2018
Krystal D
1 out of 5 stars review

Verified Purchase

Starts extremely comfy but fails after 6 months

I loved this bed at first and was so happy I found it. But unfortunately the materials don't hold up and after 6 months my side sleeping position wasn't supported properly anymore and I started getting really tight obliques and pain where my obliques meet my hips. Tonight I awkwardly rotated my California King to try sleeping on the part of the bed where our feet were for the last 8 months and sure enough that part of the bed is still really supportive because it's only been supporting my much lighter feet and hasn't broken down like the main sleeping part of the bed has. For reference I am 160 pounds. I would not recommend this expensive mattress that only stays comfortable for 6 months. Not worth it if you have to replace it that soon to avoid pain.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458