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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Feb 26, 2020
Jeremy E
2 out of 5 stars review

Verified Purchase

Spring (Coil) Issues On The Premier Hybrid Purple 3 - Sleepi

So I'm first going to say - this is NOT a bad review because of a lack of adjustment period. We bought 2 of the Twin XL's Purple 3's for our dual side adjustable king bed. This is not cheap - but my husband is a chonic pain patient specifically for his back. We loved the Purple ads - and were lucky enough to only be about 30 min from their Alpine UT showroom - so we felt better about Purple because we could actually test it out. We'd bought normal "store beds" before - always ended up hating them - but I was really worried about getting a "bed in a box" that we couldn't test. Yes - you can ship it back with most companies - but that seems like a HUGE pain! So we actually got to test it first and it was a dream! We got them and it was no different at home! Hands down the BEST mattress we'd ever had - and even though it was more than I initially wanted to spend, I regretted NONE of it! My husband was even in significantly less pain! Then... We woke up from that dream. These were perfect for a little over a year. Then my husband kept saying he felt like the coils were sticking in his back. Sure enough - it seems like at least one of them has gone on it's side, and is nearly tucked under the grid. So for that side near the edge - it's like he's laying on a spring covered with a thin cloth. I unzipped the main cover - and tried to turn the coil - no love. I tried to pull back up the edge of the grid - but I realzied, I can't really tell what's going on under there - and won't until I cut the fabric - which we haven't done yet... I bought some mattress pads to at least cover that more for now - and keep searching for anyone that might have had this problem and found a fix to it without cutting into the mattress (under the main cover of course). So far, nobody. A felt like, "Well, it's still an awesome bed - maybe just this one had an issue..." Then mine started to do the same thing, near the edge of the foot of the bed. If I flip around - my arm is laying on a freaking spring. And now we're starting to feel other places. Again - I can't even tell you what's going on - just somewhere near the edges - it's like a spring (coil) turned to the side, and the "grid" no longer covers it - and we can't wedge them back up. My hubs contacted Purple to see what to do, and got a big ¯\_(ツ)_/¯. I'm super disapointed - because it's not that we didn't like the bed - but for the kind of money these cost? Just over a year isn't worth it. So now I'm trying to decide if I just cut into the under-fabric until I can see it all and then try and sew it back up later - or... if we just get something different. I just expected more.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Dec 19, 2016
Sarah C
5 out of 5 stars review

Verified Purchase

Changed our lives

We have been sleeping on the purple for almost 3 months now. At first, as we were adjusting to the bed, it hurt. After settling in and getting used to the mattress, we were sold! We absolutely love the purple mattress and will never go back. We always notice the difference when we travel away from home and sleep on something else. This bed really as is amazing and the reviews and video say! We are completely happy with our purchase.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 21, 2020
Ashley L
4 out of 5 stars review

Verified Purchase

3 weeks In and I'm in love

I was using a terrible mattress before purple. My mattress sank in the middle where my hips would rest and i always woke up sweating and with shoulder pain. Now, I have no more shoulder or hip pain after sleeping, I never sweat while sleeping and I sleep better. The only down side is that the "grid"-like texture of the silicone takes some getting used to. Its a strange texture to lay on at first but very comfortable. After you adjust, there's no going back. I hope that this mattress will be durable bc I plan to sleep on it for the next 10 years :) maybe I'll leave another review after 9 years.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 9, 2017
Jose D
4 out of 5 stars review

Verified Purchase

Firm felling Mattress

The mattress is comfortable but feels as a form mattress. I wake up with less back and body pain than I used to so it's working with the displacement of weight and relief of tension on the body. The mattress is not as cool as I expected though.maybe it's the cover that I bought from Purple.com.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 10, 2020
Jenna C
3 out of 5 stars review

Verified Purchase

Not what I thought

I thought this mattress would be much more comfortable than it is. I added a mattress pad to it and luxury sheets. It's doable now, but not at all what I thought. For the price, I thought it would be better, but I put it in my guest room, so I guess I have a really high priced guest bed.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 21, 2021
Cami S
4 out of 5 stars review

Verified Purchase

Super firm mattress, but great customer service

We got the original purple mattress, but it was way too firm for us. We are both on the smaller side (115lbs and 155lbs). I think it would have been better for us to get the hybrid mattress, but it was way too expensive. The return process was really easy though, and the service was great!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 30, 2020
Anneliesa G
3 out of 5 stars review

Verified Purchase

Unsure

I was really excited to get this mattress. I had friends and family both tell me how good it is. I, however, have yet to have one full night's rest. I've had it for over two weeks now and I wake up everytime I move. Maybe I just need a bit longer to adjust. Or maybe I'm just not used to having such a big bed that it's throwing off my sleep cycle. I don't know. My husband seems to enjoy it. And my dog really enjoys it. She can sprawl any direction with out being shoved over. I will definitely be doing the 100 night testing. The smell of rubber is still very strong even after two weeks as well. I will say though, it shipped pretty fast out to WY and there were no issues with the delivery. So I'll see how thing work out for us in the coming weeks. I really want to like this bed. Fingers crossed!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 8, 2017
Matthew E
3 out of 5 stars review

Verified Purchase

Fairly Average

As I'm sure most people have, the first thing I did when I got my Purple mattress was grab a raw egg out of my fridge and see if the bed really did pass the "raw egg test." To my delight the egg survived to become the next mornings breakfast. However, as I've learned the last few weeks, just because it doesn't break an egg, doesn't mean it's incredibly comfortable. It sure is a step up from my childhood twin, but it's definitely not the glorious mattress I led myself to believe it would be.

Review from purple.com
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Jun 4, 2020
Shaun C
5 out of 5 stars review

Verified Purchase

Mattress is awesome!!

Love this mattress, and so do my two sons. We have purchased 3 mattresses in total. We all can't believe the difference over a normal mattress. I have always been a side sleeper and fall asleep on my side, but I wake up in the morning on my back and I have never been able to sleep on my back. No more aches and pain when I wake up.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 24, 2017
Nicholas L
5 out of 5 stars review

Verified Purchase

Honest review

I've had this bed for over a month and a half now and have enjoyed it quite well it has helped with my back and shoulder pain where by old bed was letting me down as off now am completely satisfied and am hoping for a long life with this mattress the mattress feels stiff but your body goes into place smoothly and keeps you supported I'm a heavyset man and would recommend to anyone looking for something different

Review from purple.com
Helpful?66TUYA3O1BMW19104807458