The shipping service used, FedEx, was absolutely terrible. The product came a week late, and missed three separate "will arrive by end of day" notices. We ended up calling FedEx to open a trace, which did not come back with any information. Once the mattress arrived, the experience got better. We did notice a small manufacturing in our bed. Some of the purple grid was not cut correctly, so there is a bumpy section to the mattress. Sleeping on the mattress has been a good experience. It is a solid product and provides support in the right places. The mattress feels like a friendly cloud.

Received our Purple Mattress when promised; just after Thanksgiving, so hats off to your order department who assisted me in delaying shipment so the mattress wouldn't arrive on our door step when we were out of town. We unrolled it a couple of days later, so we have been sleeping on the mattress for a little over two weeks now. To be honest, I did all of the research and investigation into what mattress we should replace the Select Comfort mattress we have been using for several years. My wife, although weary and expressing doubts about the Purple Mattress, was good enough to humor me by going along with ordering your product. Both of us have been around long enough that we experience back pain and stiffness, and sleeping on a firm, supporting mattress is important to us, but I had fallen out of love with our existing mattress and was looking for something better. However, as I said my wife was hesitant and skeptical about getting the Purple Mattress; she didn't want to give up her ability to inflate the mattress to provide the support she thought she needed. She was also concerned that with the weight of the bed that it would be difficult to replace the bed sheets. To her surprise, after two weeks, she is admitting that with the Purple Mattress, she is now getting a better (sounder) night's sleep and is waking up with less stiffness then with our other mattress. And changing the bed is no big deal (yes I have done it myself) since you are only lifting one corner of the bed at a time. I on the other hand, need a little more convincing. While I noted in some reviews, users of your mattress indicate that it may take some time to get use to sleeping on the Hyper-Elastic Polymer surface. I am a "roller." That is, I sleep on my side, back, then side again throughout the night. So right now my biggest complaint with the bed, really isn't the bed but the bed sheets. Since most sheet sets are manufactured for taller mattresses, I find that our current sheets tend to gather and then bunch up in places (especially under my feet) rather than lying taught. Thus when I get into bed this creates a situation where I feel that I'm sleeping on a pair of socks that got stuck under the bottom sheet. But once I fall asleep, I find that I am also delighted with the support and comfort this mattress affords. It looks like it may be a keeper. Testing and evaluation continues ....

Purple Mattress has been great to me. I have never once in my memory been able to sleep comfortably on my back. After a few weeks on the purple mattress, I am sleeping better all around, never wake up with back pain, and can even sleep on my back for a hour and still be comfortable. As soon as I first laid on the mattress, I could feel the purple grid moving to conform to my body and provide support where I needed it. Great product.

We bought 2 Purple XL King mattresses for our adjustable bed about a month ago, & have been very pleased with their comfort and flexibility. We purchased the mattress protector and stretchy sheets (Sheex) that were recommended. My husband has occasional sciatica along with rotator cuff issues that cause him pain, and he has found the Purple mattress to provide him much needed sleep in spite of the pain. Our only other comment here would be that the mattress does tend to "walk" around a bit with my frequent use of the adjustable feature of our bed. We are planning to order two more Purple mattresses for our second home which has the identical adjustable base.

I am a side sleeper. I have a shoulder that was hurting me every night. I bought the older Purple mattress (cheapest) and I have never slept better. I have had this mattress 3 weeks and am so happy with my purchase. It is soft and pressure points have received relief. Thanks Purple!!!!!

I've known about Purple since their original run of "Goldilocks" ads when they demonstrated the special material the bed uses. I was pretty impressed by their raw egg test. Still, it often pays to be skeptical, but after finally getting the mattress I can honestly say that it doesn't exaggerate a single claim. Purple promises no-pressure support. Initially, I was put off by how firm the mattress was, but once you sink in (which takes only seconds if you're still) you cannot feel any pressure. The only pressure I felt was where my limbs would touch one another. I've only felt this kind of support on a waterbed and Purple gets the same effect without the hassle. They promise motion isolation and rapid recovery of the material. It's there. The material actually bounces back a little too fast, but again, just lie still and you're fine. The mattress sleeps very cool for an all foam mattress. I've actually found that it (and the pillows) can be a tad too cool at times, but I wouldn't call that a complaint, just not something I ever expected from a mattress. Purple doesn't promise you the world, but what it does claim it backs up one hundred percent. I didn't even have a weird adjustment period like the FAQs warned about. The first night I was out in minutes.

We've had the Purple Hybrid 4 for a year now and I'm still in love. All other mattresses feel like concrete now. I seriously have separation anxiety over my mattress when I have to travel. Soft yet supportive. Good bounce. Sleeps cool. Be sure to use stretchy fabrics to feel the full benefit. I have the Purple mattress protector - the only stretchy mattress protector I could find. And I use jersey sheets. Also, the Harmony pillow is the best pillow ever made. I don't even care how much all this costs. Best sleep ever is worth it.

I have to say this is the best investment I have ever made! I could tell a big difference the very first night! Cutomer care is great and quick to reply back. Very professional and polite! Last weekend went out of town n stayed n a motel. I'm thinking if u can come up with a purple to go would be great! I couldn't wait to get back home n sleep n my bed! I c myself purchasing more purple products!

Slept on a water mattress for 25 years before changing to a conventional mattress for the past 12 years. Always missed the uniform support of the waterbed, but not the lack of temperature control. The Purple Mattress provides that perfect support that we missed without waking up too hot. Just as advertised!

I have had this bed 2 weeks. My wife was wanting a new bed. The bed is supportive. I manage an automotive store, manual labor. Since purchasing, I have noticed I wake up much less groggy getting an average of 5-1/2 hours sleep each night. I still have muscle pain and knots, but joint and back aches are all but gone. Hip joint pain is gone. the bed does seem smaller than our previous queen rated bed, I'm 6'2, but the cali king was too expensive for our budget.