Easy to order to begin with. We have had the bed for several months now, and I have had no pain getting used to it like I have with other beds. My only compliant, and its a small one, would be that it tends to pool heat. But I just roll over for a few minutes and let it cool off and its just fine after that. I hope it lasts a long time, because I am sick of trying out beds.

While I think the mattress is okay, the customer service has been terrible. Their only response to any of my contact has been to explain how I can return my mattress if I'm not happy. Nobody has wanted to take time to discuss my issues. Now, I fear I have to decide if the mattress is good enough to keep, wondering if the customer service would continue to be so neglectful. I will probably go another way.

Not crazy about it. Cost is high I was excited when I read all the reviews I don't really feel like this bed is any different from the others. Leaning on returning the mattress since it's not really growing on me. And my mattress came with a black spot

We bought two beds and platforms for our sons. So far they have been great. The platforms were out of stock when we ordered, and this could have been communicated better but other than that customer service has been great too. When we need a new bed for ourselves I see another purple in our future.

We are loving it already and can tell it's going to do wonders. We ordered a California king, so the only thing I would change is receiving our bed frame sooner then 6-8 weeks. Just waiting for the frame, our sheets and the mattress protector. Thanks Purple for this awesome product! It's going to help us through this pregnancy so much!

After a full month of sleeping on the Purple Bed (Queen), the first time I laid on it was the day it arrived and my back ached because it knew the bed was different. It felt like it was straightening out my spine while laying on my side, and after about twenty minutes, the lower back pain disappeared entirely and has never returned. My wife, my 1-year-old daughter, and I then took a long nap on the bed the same night, and surprisingly my daughter who, would normally sweat profusely on her own toddler bed, continued to remain asleep for many hours later beside me, sweat-free, even after my wife woke up feeling refreshed and free of pain. It was amazing! After a few weeks, I've been having a lot of vivid dreams too, waking up feeling like I've slept more hours than intended, and sweating no more due to an imbalance of body heat regulation throughout the night. The Purple bed material is superbly comfortable and contours to the body perfectly every time. Unfolding the Purple bed was easy enough, the first day's results are felt overnight, and after a few weeks more your body gets so adjusted to it that the comfort level is indescribable--you'll really want to just stay on this bed all the time. If you are on the fence about Purple or even a little bit skeptical, I highly recommend you try it out and see if it fits right for you. Imagine waking up feeling better than ever, no more sweating at night, and being able to fall into deep sleep every time. You won't be disappointed, so take the plunge and become a believer!

I have bought over 5 mattresses in the last 15 years and i'm a Purple customer for life. I have bought firm, plus, ultra plus, tempurpedic, but nothing seemed to help with back pain. After the first night sleeping on my Purple Hybrid I woke up with zero pain. This mattress is great for side and back sleepers with severe back pain. This is an honest review and I hope anyone with pain gives these mattresses a shot you won't be disappointed.

I always thought I preferred a softer mattress and thoroughly enjoyed the pillowtop that we slept on. My husband, who travels a lot and experiences many different types of hotel mattresses, convinced me that we needed something more firm. We researched and found Purple. It really is firm while still remaining soft-the best of both worlds!! It did take me quite a while-like a month and a half-to get used to it (we switched to my back hurting instead of my husbands!) but I now sleep soundly and neither one of us wake up sore or in pain.

I've been sleeping on the mattress for a couple months now. It's got great soft, breathable support from the collapsible grid on top, with nice firm support from the sturdy foam underneath. That means no pressure points, but no getting swallowed up either. My arthritic hip is loving it! If this thing is still good in 10 years, it'll be a great purchase... time will tell.

My husband recently had back surgery and our old mattress wasn't doing it for us. After some extensive research (yes, more than a few Google hits. I'm talking weeks of reading reviews and watching videos on multiple products) I decided on this one. We both are sleeping more solidly and aren't waking up as much. My husband was a tossing and turning fool in his sleep, but now he's out like a light and sleeps so well! I've also had problems with hip pain. My hips are a bit wide and I naturally sleep on my side. This made for some serious hip and lower back issues. After having this bed for a few weeks now, I don't have that pain anymore either! All around, I would recommend this bed to everyone!