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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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May 6, 2017
Kenny J
4 out of 5 stars review

Verified Purchase

The wife and I have different opinions...

My wife loves it, she would give it a 5. Her only complaint is that it took 5 weeks for them to get it to us. She is pregnant and it has wonderful for her back and legs. For me it has not been so great. I sleep in all positions throughout the night and some don't workout so well. The bed is great for side sleeping and back sleeping, but not so good for front sleeping. If I sleep on my front I wake up with hip pain, lower back pain, and neck stiffness. I have never woke up with a headache before, but I did a few times the first week of having this bed because of the neck stiffness. It has gotten better the longer we have the bed, like they said it would, but I think it's because I'm sleeping on my front less, rather then the bed "getting softer" or my body "getting use to sleeping correctly." I would give it 2 stars, but I went with 4 because the wife always wins.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 23, 2017
Amanda B
5 out of 5 stars review

Verified Purchase

Telling everyone I know!

I LOVE THIS BED! I'm a side sleeper and don't move much during the night. I was used to waking up with aches & pains in my shoulders and hips and my back would be stiff. NOT ANYMORE. I wake up feeling refreshed, like I've actually gotten a full night's rest. I don't feel tired and sluggish 3 hours after waking up. My partner sleeps every which way and says that the bed has reduced her tossing and turning. It's as if whichever position she ends up in, the mattress supports her body's choice. No more morning aches for her either! Everyone that comes to the house, we make them lay on the bed, them give a sales pitch as if we're making a commission (which, of course, we are not). Short version: with the money back guarantee, you can't go wrong! Also, purchased the mattress protector which I assume works as promised (haven't tested yet) but I believe is necessary to protect your warranty. Also, purchased the bed frame which is designed in a manner that allows for mega storage under the bed.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 24, 2019
Resa
1 out of 5 stars review

Verified Purchase

Not impressed

I bought this mattress in February. I would think it would keep its shape for longer than a year. It's starting to bottom out on one side and there's no fixing it. You can't just push it back into place. I think it's stuck like that. I think this mattress is way too expensive. I haven't felt any differences while sleeping on it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Aug 31, 2016
Paige
5 out of 5 stars review

Verified Purchase

Game Changer

I have been through three mattresses in three years. every time they felt amazing in store and then six months later they were complete garbage. I decided to climb out to the cliffs edge and try a mattress that came in a box. the first night out of the package was amazing. the company is amazing, the warranty is fantastic, it's made in America, and it's unlike any mattress I've ever slept on. I have shoulder issues and I no longer have pain, my insomnia has been curbed, my husband no longer snores and our backs feel so much better. I highly recommend this mattress to anyone and everyone, it literally hugs all of your pressure points. we've had our mattress for a little under six months and it's just as fantastic as it was day one. oh and I forgot to mention it's a cool sleeper. absolutely love it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 7, 2016
Jeremy G
5 out of 5 stars review

Verified Purchase

Fantastic Bed, Poor Tool

This bed is amazing. The tool used to open it is a purple letter opener - it snapped on me while opening the bed as directed, slicing my finger up pretty badly. I'd do it all over again without question, but dang - give people something stronger than a rectangular letter opener.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Aug 16, 2020
Ben G
2 out of 5 stars review

Verified Purchase

Eh, it's been better...

The mattress is a bit underwhelming. I will say that once you lay flat it is comfortable, but much thinner than the Temporpedic I had and no more comfortable. The sheets, yeah no go. Too heavy, hot and so stretchy, that you get tangled in them. However my biggest complaint is the wealk sales system. You're quick to process the money but honestly poor at delivery, as compared to others. The website only shows order is being processed for quite a long time vs giving updates. I only got a status change once it was delivered. And my whole order didn't come together, I had to wait longer than a week to get the upsold sheets to it. So decent mattress that I won't buy again, and poor delivery and communication. Here a hint, stop placing that " it was worth the wait" review on the order status page... it's insulting.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 25, 2020
Amber W
2 out of 5 stars review

Verified Purchase

Too firm for us. Terrible sleep. No pickup for return.

We purchased after great recommendation from several friends. I like the idea of a company trying a new technology (purple grid) so we went with it. Terrible sleep. Arms fell asleep, not any "weightless" feeling, could feel the grid, hot and cold through the night. After about a month my husband quit sleeping on it an we've been sleeping in the guest room as we wait for our new mattress from another company to arrive this week. I then read more reviews that the mattress isn't ideal for people under 170 lbs, which makes sense because all of our friends who LOVE their PURPLE are heavier than us, and it would probably offer more support if you could actually "squish" the grid and not lay on top of it. Returns representative was friendly and helpful, but they couldn't find anyone in our area to pick up the old mattress so we have to deal with finding a place to donate/recycle and take it there ourselves. Will not be recomending to others.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 8, 2020
Blanca Q
5 out of 5 stars review

Verified Purchase

Have never slept better

I honestly didn't know what to expect. Being a stomach sleeper has caused me years of bearly now ring back pain and infinite position changes throughout the night. Memory foam mattresses don't do it for me bc changing positions becomes harder and harder bc I feel stuck. It is sooo easy to move side to side with Purple and my pressure points are always accommodated no matter how I'm positioned. I love it!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Aug 23, 2016
Adam J
4 out of 5 stars review

Verified Purchase

Side sleeper - one small problem

Okay, first off, I LOVE the mattress. It is unbelievable. This could be a problem with me, but I have a problem sleeping on my left side. I usually sleep on my right side, but on old beds, I've had no problem sleeping on either side. On the purple, it is hard for me to get comfortable on my left. Any recommendations?

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 29, 2020
Debra C
1 out of 5 stars review

Verified Purchase

Purple Mattress Warranty

I am very disappointed in the Purple Mattress I Purchased from Denver Mattress. I have a 1 1/2" Indentation in the Mattress & it's not even a year old. I continue to get the run around about how to turn Pictures in so that Denver Mattress can Process my Warranty in Order to get a different Mattress. I've been dealing with them for over 2 months & still can't get anywhere. I took a picture like they ask & now they say that Picture won't work & I have to take 3 more pictures. One of the Whole Mattress, one of the Bed Lift & one of the Indentation. One person tells me one thing & one person tells me something different. When I called to speak to a Manager I was told they were all busy. I'm so upset with the way I've been treated. If your thinking about buying a Purple Mattress I would think again.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458