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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Mar 6, 2018
josh w
2 out of 5 stars review

Verified Purchase

Disappointed

After reviewing mattress for several weeks my wife and I decided to give the Purple mattress a try. We are 4 weeks into the trial run and are very disappointed. I have to say that the mattress is exactly the opposite of all the selling points that Purple advertises. It says it gives at your pressure points but we have found that it is extremely hard on your hips, shoulders, and lower back. We are waking up with pain that we haven't had before. We are trying to give it time as suggested by other reviewers but our patience is starting to wear thin.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Mar 7, 2019
STEVE S
5 out of 5 stars review

Verified Purchase

Grewat bed!!!

The Purple bed is great. My wife and I love it. We can sleep on our side, stomach, and back. It doesn't matter the bed conforms to you. We don't wake each other up in the morning. The bed does sleep cooler than a typical mattress. We use flanel sheets in the winter to help with it. It works well.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 30, 2020
Ronald M M
5 out of 5 stars review

Verified Purchase

Finally no back pain since I was a child...

The 1st night was odd sleeping because I was used to a regular mattress but, by the 3rd morning I was walking with a sense of wholeness. I have had a problem with my back since I was a child. Not enough curve in my spine. A brace helped lots. My adult life has been constantly back and forth to the Chiropractor and lots of pain daily. I have been seeing the Chiropractor regularly for several months because of an inflamed nerve in my neck. Meds did not help. So, by the 3rd night I was sleeping like a baby. My whole spine is being supported in the right places and my Chiropractor was amazed at the improvement. I am 69 and my whole life has been spent in pain until the Purple Mattress. I do not even exaggerate one tiny bit!!! I feel incredible and am telling everyone about it and the miraculous recovery because of the Purple Mattress. My Chiropractor told me I was his favorite patient because of the rapid improvement and he agrees it has to be because of the mattress. So, there you have it. I am a new complete person because of the Purple Mattress. I now look forward to each new day and do not walk bent over when I get up in the morning. Thank You Purple People for creating this wonderful mattress. It is just short of miraculous as is my healing. I have never been so happy or felt so well in every part of my body as well as mind. I rest well and so does my mind. Plus when my dogs move around at night I do not feel it one bit!!! Thank you indeed!!! Bless you!!!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 5, 2021
Tim K
5 out of 5 stars review

Verified Purchase

So far so good...

I've had my Purple King for about 2 weeks now. Great weight displacement this mattress has! I really enjoy how firm the mattress feels when sitting on the edge of the bed...but when laying on it it feels very cushy and supportive simultaneously. This is also the first King sized be that I've ever owned...which makes it that much better! Not sure how it compares to the other modern mattresses out there, but I am satisfied with my purchase... I would purchase again. Thank you!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 26, 2020
Jeannette S
3 out of 5 stars review

Verified Purchase

Unsure

I'm still trying the mattress to see how it feels. I've had a bad shoulder for a while and I was hoping the mattress would keep me from needing to sleep on that side by offering more comfort on the other, but I think it's just my shoulder. It's a great mattress, I'm just not yet convinced it's the perfect one just yet. The sheets, however, are indeed perfect.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Feb 25, 2020
Amanda C
2 out of 5 stars review

Verified Purchase

Bad quality after just 2 years

We got the purple mattress when we got married. It had great support at first, but as time has gone on, there are definite spots that the support has dramatically reduced. The difference between my side versus my husbands is astounding. I can't sit on the mattress where we lay down because my back will round out and I start to sink. Also, the bed is very warm. It's marketed to help you stay cool, but my body is always so warm while using this mattress. The ONLY time, it's not as hot is if I have the fan on and we use the purple sheets. Everything else is too warm. All of this would be moderately acceptable if it hadn't all happened within just 2 years of owning it. That's a very short lifespan for comfort

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 19, 2016
Mike B
5 out of 5 stars review

Verified Purchase

Had to return my mattress. Great Company!

Hello everyone- I'm writing a review on here because I couldn't seem to find where to write a review on purples website. This is my first ever review by the way. I ordered a purple king mattress and financed it through the credit company they use through their site. The process to order was incredibly smooth and easy including the financing approval. I would have to say it only took 15-20 minutes if that. The bed arrived a couple of weeks later as promised. The first time I laid on it I was like Oh My Gosh this is the most comfortable mattress I've ever laid on! This is the bad news for me... the mattress was comfortable as heck, I fell right to sleep every night but I woke up with back pain in my rib area every morning. I said to myself "Ok maybe I need to get used to the mattress because I slept on a terrible air mattress type bed by select comfort for so long so let's give it some time". Long story shortened the purple mattress never worked out, my back hurt every morning when I got up, felt like my ribs in my back area had been beaten like a punching bag. I am a person with a bad back so i am ok with this because hey this mattress just wasn't for me BUT!! I got to try it out for 100 nights risk free!! So here is where I'm very impressed with this company and hence the reason I'm doing my 1st ever review. I donated my purple mattress to a local furniture shelter which is one of several options they give you to return the mattress. I emailed the purple return dept. the next day with a picture of the return form signed by the shelter and unbelievably to my surprise the return from Purple had been processed within an hour of me sending the e-mail!!! Not only that but I also received and e-mail from the finance company they use literally 1 minute after I got purples e-mail stating the financing return had been processed!! This company stands by their word!! It is so nice to see this in this day and age where customer service and standing by what you say is a thing of the passed. Good job Purple!!! Sorry the mattress didn't work out for me but I love how you do business. I gave them 5 stars even though the mattress didn't work for me because of service alone and the mattress was comfortable.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 14, 2018
Cameron M
5 out of 5 stars review

Verified Purchase

Great Mattress

Easy setup and relatively smooth shipping. Wish it had gotten in the mail a few days earlier but once it was in FedEx system the delivery was smooth. Once received the setup was simple and the online video is helpful. It's definitely a unique feel the first time you lay on the mattress due to the polymer layer. But after a few nights, it is absolutely the best mattress I've ever owned. If you think it feels strange at first just give it a chance and you'll get used to the new feel. I received a free purple pillow with the purchase and while I think its fantastic, I'm not sure I'd spend over $100 on it. I also purchased the purple sheets, which I think are excellent and well worth the money if getting the mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Mar 7, 2018
John D
5 out of 5 stars review

Verified Purchase

It's Not Purple!!!!!

The Mattress is great! Very comfortable neutral on the hot/cool while sleeping. Two things though. I was not offered the 3 different thickness/softness of the mattresses. Just one thickness is all I knew that there was. On a light note, the other thing is that IT ISN'T PURPLE!!! I know the guts are purple but, the outside cover on the mattress should be as purple as the sheets they sell. LOL I love purple! I ordered a purple bed and was expecting to get a purple bed. Kind of a let down. A little bit of false advertising... LOL.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 15, 2017
Tom G
4 out of 5 stars review

Verified Purchase

Give it a Try

The mattress is comfortable, but I sleep on my stomach with my face directly on the mattress, and you can feel the purple grid. It also hurt my back when sitting inclined on an adjustable bed frame. It's definitely worth a shot to see if it works for you. The return process is easy. The Purple sheets are the best I've ever had; extremely high quality.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458