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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Feb 1, 2018
Jessica
4 out of 5 stars review

Verified Purchase

Great bed!

We have had our purple bed for over a month now and we love it! It's incredibly comfortable and we both sleep great on it. The only problem we had was with the head of the bed. After we unrolled it, the purple grid material was compressed and stuck to itself. After 2 days, I had to take the cover off and individually peel apart each little grid. It took hours. And I don't think most people would have thought to do that, or the patience for it. I'm wondering if maybe they have cut back on the powder coating that's supposed to prevent this from happening because of the silly scandal that bed reviewer caused? I promise everyone reading this. With the quality of the fire sock and cover the mattress comes in, you will not be inhaling any powder. I had no residue on me after I took the bed apart and lay on it for hours unsticking the grid from itself. Also, a bit of advice. If you're checking online mattress reviews, make sure you research the reviewers themselves as well. Because I have found that almost all of them are getting paid by one the companies they are reviewing. Biased much? So anyway, long story short, we love the bed and frame. Just disliked having to peel apart the stuck grid. The end.

Review from purple.com
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Jul 4, 2018
Jonathan
5 out of 5 stars review

Verified Purchase

Traveling sucks now

I kept saying I was going to give a 1 star review to the Purple mattress claiming it has "ruined traveling for me," which it kind of has. I am writing this review the morning after my 5th night on vacation. The twinges and pains in my lower back have reminded me of a time before my wife and I purchased the Purple mattress for our home. This prompted me to finally write a review, but I just couldn't bring myself to give that 1 star review. I love the mattress! No more back pain for me, and I am a dentist which is a field known for having back pain. Mine started slightly while I was still in school, but now 15 years later (as long as I'm sleeping in my own bed at home), none. The ladies I work with roll their eyes when one of my patients mentions sleep, because they know I'm going to start telling them all about the Purple mattress and the Purple pillow to help with TMJ pain. This is getting long (I could keep going for lots longer), but I'll close with this, I am currently looking at one of the most picturesque views of the ocean you can imagine, and I'm longing to be home so that I can once again sleep on my Purple mattress. Idea: Someone starts a chain of Purple hotels! Or at least offers "Purple rooms". I'd pay more per night to stay and sleep there.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 20, 2019
Peter S
5 out of 5 stars review

Verified Purchase

Exceeded expectations

I was a little apprehensive buying as I'd not been able to try in a store but the sleep I'm greeting now is vastly improved over what I'd been experiencing the last 3-4 years. It did take a couple of nights to get used to it but since then it's been wonderful. Ive already recommended to some friends.

Review from purple.com
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Dec 24, 2017
Jeremiah B
5 out of 5 stars review

Verified Purchase

Better sleep

I had a Sealy posture pedic. I would wake up with body aches and not been able to sleep through the night. Unfortunately I am a toss and turn right, however with my new purple mattress I toss and turn less. I sleep better now. I am so comfortable sometimes I don't want to get out of bed. I have also owned a memory foam mattress years ago, it took a couple weeks to get used to that bed. But the purple mattress I slept comfortable the first night and every night since. I've only had it a month but I'm keeping it.

Review from purple.com
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May 16, 2017
Beth R
5 out of 5 stars review

Verified Purchase

So Far So Great!

We've had our Cal-King Purple matress for about five weeks. It's been wonderful! I doesn't get hot (which used to be a problem for us), and with a significant size difference between us (6'2" & 5'1"), there is no dipping and so transfer when one of us moves. I was worried it would be too soft but it's perfect. And, I had read that its not great for smaller people but that is not an issue either. Oh, and after years of waking up with a soar shoulder, I don't anymore!

Review from purple.com
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Jun 8, 2019
Brian K
1 out of 5 stars review

Verified Purchase

BEWARE!!

I was very excited when I first purchased this mattress......until I tried it. To be fair, shipping was fast and the mattress was in my price range but after sleeping on it for awhile trying to give it a chance, I called within the 100 days and was told that I didn't qualify for the 100 day free trial because I financed through a company called Affirm, (which is on their website as a payment option). The mattress is like a brick, even now over a year later. I tried calling and asking if I could upgrade to the newest model that has 3 or 4 inches of foam on top and and they could take this 1 back and was told no, not without paying full price. They also told me when I called back that they had no record of me calling within the 100 days so watch out for that as well. I don't know how the new mattresses compare to the original but I'd advise against purchasing the original Purple mattress. I will continue to post negative reviews about my experience with this company I have had no good experiences with either the mattress or the customer service of this company.

Review from purple.com
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Jun 12, 2016
Michael D
5 out of 5 stars review

Verified Purchase

Great buying experience, training materials, good first few

Thank you guys for being innovators in the mattress space. The price can not be beat for the quality you receive. In addition, the humor in your marketing and training materials gave us a good laugh and took took some of the pressure out of lifting a 111-pound log onto a box spring ;) We have had sore backs every now and then waking up, yet we've only had our Purple for about 2 weeks; we're chalking it up to our bodies readjusting to such a well-calibrated mattress. We were so used to contorting ourselves to find the right spot a dying, worn out mattress! Looking forward to the nights to come, we do sleep very soundly on our new bed. So thankful for the 100 day trial and 10-year warranty. Our minds (and more importantly, bodies) will be at ease... Kind regards, Michael and Jessica

Review from purple.com
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Feb 12, 2017
Mark C
5 out of 5 stars review

Verified Purchase

Honest review: Tale of two backs

I bought the Purple (my wife has a bad back) after watching a number of independent reviews on youtube. Just two days after getting the bed my wife loves it - she feels so much better getting up in the morning. Unfortunately, much to my surprise, after two weeks I do not like it at all...I have never had back troubles and never have had any trouble sleeping on any surface (I can sleep on the floor and not be bothered). But I don't sleep well on this mattress...don't know why, but it just feels strange and I'm tossing and turning on it. We will keep it because my wife loves it, but I'm bummed that I at least am not neutral on it.

Review from purple.com
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Mar 28, 2018
Christen
5 out of 5 stars review

Verified Purchase

Very supportive, especially during pregnancy

I think I may have already written a review when we first got the mattress, but I wanted to write one now that I am 8 1/2 months pregnant. Our previous mattress was an extremely firm organic futon mattress (at my husband's request) that had no give whatsoever. It was so painful to sleep on during my first pregnancy that my hips and shoulders constantly hurt and I had to resort to sleeping on the couch in the final month. This summer I had had enough of our unsupportive mattress and we got a Purple. The company was correct in that it takes a few nights to a few weeks for your body to adjust to a new type of mattress, but once mine did, I started sleeping much better. Then I got pregnant again, and after 8.5 months of sleeping on the Purple mattress, I have not had any hip or shoulder pains in bed. It has been incredibly supportive, and a good blend between soft and firm (you still get a little sink when you get in bed), and has made this pregnancy much more tolerable. I highly recommend this mattress.

Review from purple.com
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Jun 11, 2020
Tavia C
2 out of 5 stars review

Verified Purchase

Sending it back

The Purple mattress has been great for my hip pain but it kills my neck and shoulders. It is also very hot. I'm not sure but it may be the mattress cover that came with it. Unfortunately I'll be sending mine back. I'll take my hip pain over this shoulder and neck pain and headache its given me.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458