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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Nov 24, 2017
Dannielle H
3 out of 5 stars review

Verified Purchase

Make sure you count the days to 100

We decided to try the king sized mattress because it was less expensive than the sleep number (which we have in a queen size & is amazing), and from a few people we know who recommended it. Started out being great - took my partner a bit longer to get used to it than me, but liked it from the get go. Fast forward to around 100 + days later: I just had a total knee replacement, so had 8-12 hours in bed with the continuous passive motion machine both day and night, and noticed there was a dip on my side of the bed. Finally managed to contact customer service and I was a few weeks past that 100 day money back point. They suggested that I send pictures showing the was a dip and they would send a replacement, but if it happened once, won't it happen again? I liked the service -Purple gets 5 ⭐️⭐️⭐️⭐️⭐️ from me on that, but I'm going back to sleep number.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 19, 2017
William B
5 out of 5 stars review

Verified Purchase

There is no pleasing me.

Ok. I just woke up from my first night's sleep on the purple mattress. First off let me say that I have had several back surgeries and still have 2 rebuilt vertebrae, 3 missing disks, 2 rods, 10 hooks, a missing rib and a titanium vice on the inside of my spine so let your imagine go as to how much pain I am used to feeling upon getting out of bed. To my great surprise and overwhelming delight I got out of bed this morning, after only one night, and was able to walk down my steps to the first floor of my house without having to go one step at a time. As I am writing this review I am actually hoping that it is really just all in my mind and that by the end I will still feel the pain I am accustomed to and will just close the browser page. When first laying down on the mattress I was unsure if it was going to work because it is such a different feel than the normal mattresses on the market (even the memory foam). I am 55 years old and am one of those people that take at least an hour, usually more, to fall asleep. Not so on the purple mattress. I don't even remember how or when it happened. I just fell asleep. Such a weird feeling after so many years of tossing and turning and finally passing out instead of going to sleep.. Let's talk heat. I wake up every morning, even in the dead of winter, burning up with no sheets or blankets on as I have kicked them off sometime in the night. Not on this mattress. Now they claim that is due to airflow but I am not sure that those little purple squares allow ANY airflow but somehow someway I woke up and wasn't exactly cool but I most certainly was not hot in the least and was still under the bedding. Yet another weird feeling. I am going to wrap this up because I could really go on and on but let me just say this, if you are in the market for a new mattress you would be doing yourself a disservice if you did not at least try the purple mattress. I am sure it is not for everyone but if it can please me, a person who is NEVER satisfied with anything, and so far for me it has lived up to everything claim the company made, then you might find it as great as I do right now. I will be sure to write another review after the recommended 30 days of my trial or upon returning it to Purple which ever comes first. ORDER IT NOW! Why spend another night sleeping lousy? What have you got to lose? They say you can return it if not satisfied. PS. I am hoping to become a back sleeper in the near future now that the pain giving bed has been replaced by Purple. Happy sleeping everyone.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 21, 2020
Gayle B
5 out of 5 stars review

Verified Purchase

Excellent

Bought mattress for my 26 year old son with muscular dystrophy. He uses it with a hospital bed. He was having bad back aches after being in the hospital for 4 months. His backaches have gone away and he sleeps all night with his new purple mattress. I would recommend to anyone with back problems. My husband and I are thinking about getting one for ourselves.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Aug 24, 2018
Rachel W
4 out of 5 stars review

Verified Purchase

Bed is Great... When You Have the Right Stuff

The bed is great, and my back feels much better. However, my pillow did NOT work with the bed, and my neck was at a weird angle for the first few nights. Doubling up has helped, but I think I'm going to need to get the Purple Pillow... I don't necessarily blame the mattress for my neck problems, but it was frustrating having the rest of my body feeling great and my neck in pain.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Mar 16, 2018
Doug C
3 out of 5 stars review

Verified Purchase

Nothing to lose

My son loved it, but me? Not so much. My hips sank into it noticeably more than the rest of me, so it caused stress on my lower back. I am in my 50's, and so I think I am getting too old, whereas, my son is in his 20's (I can't sleep on my stomach, anymore, like he can), and I expect that he will be buying one, when he moves out. I live in a small town, and for the return, I donated the mattress to a local church. Purple promptly refunded the purchase price. I'm sorry that it didn't work out, but I am glad that I tried it.

Review from purple.com
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Sep 18, 2016
Stephanie M
4 out of 5 stars review

Verified Purchase

No Complaints

I bought the queen sized mattress after being wow-ed by the commercials. I have always had a lot of back problems and roll around in my sleep a lot. Nothing has changed, I'm not any worse off than I was before and I was in the market for a new mattress anyways. It's not the miracle product I had crossed my fingers for but I have no interest in returning it because it works just fine. One side note though... I saw a review claiming this mattress was great for "midnight activities". I would like to debunk that by saying my partner and I have had some hilarious moments adjusting to the change. Doesn't help or hinder, just a change you have to get used to.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 13, 2016
James C
5 out of 5 stars review

Verified Purchase

great mattress

Have had the purple mattress for a couple of months now and it's great. My wife likes a hard mattress and sleeps on her back. I move around in different positions and always woke up with sore neck and shoulders. This mattress is perfect for both of us and I have no more body aches. Thank you James

Review from purple.com
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Jan 10, 2018
NICK G
5 out of 5 stars review

Verified Purchase

Short but sweet.

I received my purple mattress literally one day before I left to go work out of town. Though I only got one nights of sleep on it, it's extremely comfortable and the price for it is fantastic. My fiancé has slept on it every night since it's arrived and her hip and lower back back has subsided. She loves it and says it's the most comfortable mattress she's slept on. The bed stand is very solid and easily assembled and I enjoy all the space for storage under it. We will be keeping our purple and once it's time to replace it, it will be replaced with another purple.

Review from purple.com
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Dec 13, 2019
Lauren H
3 out of 5 stars review

Verified Purchase

Base blows

Well experience from the beginning was not promising. The delivery people had no idea they were supposed to assemble the frame and bed. They were super angry but did it anyway. The mattress is amazing. The frame is absolute garbage. Couldn't figure out why it was squeaking so badly and when we took the mattress off the frame is completely broke. We weight a total of 350 lbs. Very disappointing. Hopefully purple will make it right.

Review from purple.com
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Aug 8, 2022
Ana
1 out of 5 stars review

Verified Purchase

I dread going to bed every night

This was the worst purchase ever. I got the purple plus in October for my new place and started sleeping on it in February (so outside the 100day return window, my fault). Since February I've been having constant low back pain. It got so sever I had to take time off work. I spent a weekend at my parents' where I slept on a regular spring mattress and my back pain went away, I came back home and the pain came back. It's at its worst in the mornings, but sometimes it starts shortly after I go to bed. I 100% regret purchasing this mattress, it was a huge mistake and now I need to figure out how to get ride of it and get any other mattress that wouldn't cause so much pain. I hate going to bed and sometimes just prefer to sleep on the couch to avoid excessive back pain.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458