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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jan 10, 2017
Robert B
4 out of 5 stars review

Verified Purchase

Love my sleep on Purple! Only 3 problems.

The bed is awesome... sleep is always great (except now I need a purple pillow for my neck). The only 3 minor tweaks are these: In the winter, the bed actually does such a good job of moving heat away from the body that my backside is always cold... the blankets try to retain heat around me but the bed moves it away. Not sure how to fix this but if you have any ideas it would be a HUGE plus. And, another tweak I'd love to see is somehow find a way to make the edges of the bed look more squared off. My partner, who is serious about his design aesthetics, was ready to return the bed when he saw it unrolled, laid out, and made up with sheets. He said, "look at the edges of the bed, they round down like a futon's edges! I'm not in college anymore." After a few more weeks with the bed the edges did fill out a tiny bit more but not enough to resemble a classic bed with the sheets looking tight, crisp, and squared off. And lastly, this bed is heavy and incredibly flexable which makes it super frustrating and next to impossible to move around when the need arrises. I've read that heavy beds are good beds which is fine, but I need to know how two grown adults are suppose to move this bed around when there is a need. If there were handles on the sides of the bed that might help but even that probably would not be enough to make this bed moderately movable. This bed turns into the largest, heaviest lasagna noodle that seems to have no way to be rolled back up and can not be propped against a wall to the side. If you have any suggestions at all, please I'm all ears. There will come a day when we'll move to a new home and the movers will lose their minds trying to figure out how to handle moving this very comfortable mattress. If it wasn't for those 3 problems, this would 100% be a 5 star, best mattress in the world.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Aug 15, 2021
Jer G
5 out of 5 stars review

Verified Purchase

My fabulous new mattress!

I have two different seat cushions, the pillow and now the mattress. I could not be happier. No more waking up with stiff shoulders and hips. I am 71 and arthritis is attacking me. So the mattress has been a true blessing from God. Thanks for your superior products that really get the job done! I am one happy customer!!!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 29, 2021
Brian K
5 out of 5 stars review

Verified Purchase

finally comfortable!

After a few years of poor sleep i'm finally comfortable. It does sleep a little warmer than I was expecting but I don't have airflow directly below the mattress. I may change my setup and see how that works out Thank you for a decent nights sleep Purple!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 9, 2017
Tonielle W
5 out of 5 stars review

Verified Purchase

Best mattress

I have a few chronic injury related issues with my back and neck and after receiving my purple mattress I am sleeping more comfortably, I have no added pain caused from the mattress, I am sleeping better through the night, and not so sweaty hot like my other mattress made me. I have no complaints and no regrets for buying the purple mattress and it's nice that it's not radiculously expensive like those other mattress companies charge. It has change my life in a positive way for sure!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 19, 2020
Shannon
5 out of 5 stars review

Verified Purchase

Love my new bed!

I have back issues & they can wreck havoc with my sleep. My new Purple bed has really helped me get a better night's sleep. Just the right amount of squish without skimping on support. & the material isn't hot & sticky. No more waking up all sweaty & in pain!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 19, 2017
thomas
1 out of 5 stars review

Verified Purchase

Overhyped mattress

This mattress really is no better than any mattress you can purchase online for half the price. I have heard many people rave about these mattresses through online reviews and I suspect they are paid supporters of the brand. I have got the worst sleep in my life, constant tossing and turning. So I'm returning the mattress. Worst decision I've ever made for a mattress. Just bought a sleep number bed.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 6, 2019
Jason K
4 out of 5 stars review

Verified Purchase

Not quite 100% positive but close

The buying experience on the website is not perfect. It is just a little confusing to find the buy options vs. the information and compare options because it isn't like there is just a page with all the items listed that you can purchase. They are a little spread out over the site. I don't like that I don't have an account on the site. That is a little strange to me when I am spending so much money with you. The mattress was missing the opening tool that should have come with it. I am not sure where it should have been, but it was nowhere to be found, so opening it was a little difficult. The pillows are great and both my wife and I love them. They are strange compared to regular pillows and hard to describe to other people, but we love them. The mattress is getting mixed reviews from us. I love it! I sleep primarily on my back because of sleep apnea and I use a CPAP machine. I do occasionally sleep on my stomach and side though and I am comfortable no matter how I sleep. My wife, on the other hand, is not loving it as much. She is mainly a side sleeper and says she is somewhat stiff in the morning. We are only 2 weeks into our use of the Purple mattress and have committed to at least two more before we decide to keep it or not. Our previous mattress was a lower end memory foam mattress if you were wondering.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 2, 2018
Alison R
4 out of 5 stars review

Verified Purchase

Good experience, great customer service, but still not sleep

Purple has amazing customer service, hands down. They are respectful, responsive, and incredibly customer-friendly. They helped me out with replacing my mattress, which was under warranty. It started sagging and was extremely uncomfortable. They took care of everything--the new product shipped quickly, they took care of removing the old mattress--it was all incredibly easy and I didn't have to worry about a thing! My only complaint is that I still feel like I'm sleeping on a waffle, and even though this mattress is brand new and in perfect condition, I wake up with aches and pains every day. Perhaps it's just my body but it is just not a comfortable bed for me. I'm a side and stomach sleeper, and I find it difficult to the former and impossible to do the latter. I flop like a fish all night because I cannot get comfortable. I'm bummed because it was a big investment and I can't afford a new bed. There are nights where I end up sleeping on the (carpeted) floor because my body just hurts so much.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
May 18, 2017
Anthony c
5 out of 5 stars review

Verified Purchase

Happy With Purchase

At first I thought the bed would be too hard but when both my husband and I woke up with zero back pain I was so happy with our purchase. Love the sheets they stay on and don't pull up at the corners. The bed frame is very quite. Very happy with purchase!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 17, 2020
Ashleigh L
5 out of 5 stars review

Verified Purchase

No more back pain!

I had suffered for years with back pain and poor sleep. Being diagnosed with MS 10 years ago just makes it worse. One week after sleeping on the Purple mattress, I no longer struggle trying to get comfortable or falling asleep. I wake up pain free for the first time in many many years!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458