I was initially really excited about this mattress and did a lot of research and trying out different beds before deciding on the Purple. It seemed comfortable once we got used to the weird feeling of it and liked it for a little while, but it's caused a lot of back pain for me. I toss and turn and wake up with aches and pain. My hips don't sink into this bed much at all and it feels like I'm sleeping on a board. I get much better sleep on my old mattress that's in our guest room. My husband complains that he overheats on this mattress and it does seem to trap heat in the grid. We'd like to return our purple mattress or try to exchange it, but we're past the 100 day return period so I haven't tried getting in touch with customer service... We should have went with one of the brands that has a 365 return period. Currently looking for a different brand mattress and we haven't even had this mattress a full year yet. I really wanted to love this bed. I'm bummed.

During the last year i had always trouble to sleep then it got worst since my bed started to sink in the middle and i started getting back pain. Finally problem solved I've been sleeping these 2 weeks like in a cloud and my back pain 100 solved. Awesome mattress is huge ! I also bought the bed frame which is sturdy and I'm 265 lb and 6'2 tall so yes I love it here is your review purple !

I had terrible back pain from my desk job, so I went to a chiropractor for a year, but that didn't help at all. I got the Purple mattress and cushion for my desk chair, and my back pain is almost completely gone! I no longer get out of bed and walk around hunched over like I'm 90 years old. Thanks, Purple!!

I had previously ordered, trialed, and returned a competitor's mattress. It was one that had a firm and soft side. My husband and I were uncertain of which we each preferred. We learned that we preferred soft and the soft side of that particular mattress was supposedly a 6 on the firm scale but felt firmer in my opinion. I finally decided I would try one more mattress before purchasing "the best of the best" of mattress which would have been an easy 5k. I'm so glad I did. I was leery of Purple's design and my husband is sooo picky! BUT we've used it for about 2 weeks or so without any complaints. No complaints is high praise from my husband. As for me, I was concerned about it not being a typical foam or coil mattress...I was hesitant because I wanted it to feel soft. I wouldn't classify the feel as soft, but it's certainly not firm to me... it seems to be just right. I guess it's what we never knew we needed. So if you're debating, I say give it a try! You've got nothing to lose.

Going from your typical spring mattress to foam mattresses over the years, one thing remained the same; that being that while I did get some sleep it was never a good sleep. Always struggling to get comfortable and waking up sore as well still tired. So when I was in need of a new bed, I decided to give Purple a try. After getting the right fit and size of a mattress for myself, I gave it a go after a days work. I joke not, as soon as I laid upon my basic Purple mattress for the first time, two things occurred. 1. I almost instantly found comfort and relief for my worn joints. 2. I feel asleep fast and slept more hours than I have in a long time. When I woke up, I felt refreshed along with a very pleasant lack of soreness or exhaustion. For a guy on the slightly larger side with back pains, this bed is a dream come true. Couldn't be happier and will most likely shop from again the next time I need a newer mattress.

Bed is great! Took a little bit to get used coming from a tempurpedic but we love it! Fell in love with the pillows on day one(only thing I would change about pillow is make it just a tad bit thicker)! Now the only thing I need from purple is some foot insoles for my shoes! Haha I can only wish right. Or maybe y'all can make some in the future (:

The worst thing a company can do is listen to a customer issue, promise a call-back and then never call-back. I have called Purple's customer service about 6 or 7 times regarding their referral program and I have received a different answer each time plus a call-back promise. Never once did the company try to call back and provide a solution. Stay clear away from them because if your order is not correct or you have an issue good luck working with a company that doesn't communicate internally nor care about returning calls.

I did not buy the mattress believing that all my back pain would magically go away but i was hopeful for at least a little reduction. The mattress was firmer than anticipated even with stretchy sheets. This has made it harder to sleep on my side in the shoulder area. However, with the purple technology my hips don't hurt after hours of sleeping on my side. So my mixed review is that the mattress has made some things better, other things a little harder, and I still can't sleep on my back. I will be keeping it though just for the sake of reduction in side sleeping hip pain. The shoulder position thing I will figure out.

I have had this bed for 2 months now and I am not returning it ever! I used to have a very fluffy and springy bed that was nice to lay on at first but then I would always get back or hip pain but now that pain is gone, if anything I dont even want to wake up anymore, it's so comfortable! I definitely recommend this bed for everyone.

This mattress is the only one I've ever had that has truly given me balance and no pressure when laying on my side. I had a sleep number before the Purple mattress and can honestly say that I'm never going back. No "sides" of the bed and worrying about too much pressure, sleeping too close to your spouse, or getting too close to the edge. Equal support all the way around regardless of how and where you sleep.