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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jul 20, 2020
Leah S
5 out of 5 stars review

Verified Purchase

I felt the difference in one night!

I carry a lot of my stress in my shoulders, and my work is physically demanding. I would wake up in more pain than when I went to sleep! The first morning I woke up after sleeping on my Purple, I could actually move again without the pain in my upper back. Purple saved my sleep!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 17, 2020
STEPHANIE H
5 out of 5 stars review

Verified Purchase

We'd do it again.

We had put off buying a new mattress for a long time. Ours was a 20 year old Serta that had seen better days. Finally bit the bullet but was all over the place after reading reviews on every mattress out there. Husband is a small guy, 5'7" @ 165# and a solid back sleeper. I'm 5'10" and about 160# and a die hard side sleeper with a CPap machine. We both love this mattress. Honestly the first couple of weeks are a bit of an adjustment, because your body has to get used to being aligned properly, so you may be stiff and sore, but hang in there, it is so worth it. Based on our weights, the mattress sleeps firm, but adjusts quickly to night turns. Delivery during the crush of the pandemic was slow, but understandable. It was well worth the wait. Set up was very easy. Much easier than disassembling and moving the old bed to another room. opened up the mattress at 3 in the afternoon and sleeping on it by 11 PM. So very happy with the purchase and thinking about buying a couple of pillows next.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 31, 2018
Patricia N
1 out of 5 stars review

Verified Purchase

Nightmare

The mattress was delivered by Fed Ex to the wrong house on the wrong day--there were conflicting emails from Purple and fed ex as to when it would arrive, had someone there to recieve it on what we were told was the delivery date by Fed ex. No one there when they delivered it a day early to accept it, so had to leave work way early to get it inside, since there has been a rashof package thefts from my neighborhood. It was delivered to a neighbor, someone I did not know, who was in this instance kind enough to call me. Fed Ex picked it up from a unknown neighbor, and delivered it the next day, which necessitated yet another day home from work. Got it inside unrolled it. Had called Purple a month or so before to find out if a plywood sheet could function in lieu of of a platform bed, since I love my bed frame and did not want to have to pay for a platform bedframe-either theirs or anyone elses, since i love my own bedframe. I was on hold for 25 minutes with Purple, finally gave up and selected option for someone to call me back. No one from Purple ever called me back. Used platform sheet in lieu of buying expensive platform bed. Mattressis way too hard. I have nerve imingement in my outer thigh, made it worse. It hurts my lower backand aggravates alumbar problem. My legs feel as if they have been ina curled up position for 12 hours straight, even though I have only been lying on the mattress for 7-8 hours. Very cramped. Am trying to give it more time, maybe there is an adjustment period? Will probably return. Will keep you posted.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Apr 13, 2021
Calvin Z
5 out of 5 stars review

Verified Purchase

First time user.

I had been sleeping on a 10+ year old tempur pedic memory foam that was over 2 ft thick without sheets or comforter. Thus far with Purple its light, very straightforward and easy to set up. I'm not waking up sore and the mattress isn't as thick as a concrete foundation. It sleeps cool, which is a plus as I'm in the south, and fits well to how I sleep. I'm hoping it continues to perform this way so that I no longer have to look into other mattresses in the future.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 3, 2021
Sherry S
4 out of 5 stars review

Verified Purchase

my experience with Purple

I've enjoyed the mattress once it finally arrived but 4 weeks for the delivery wasn't what I was expecting. I understand that we are in a post-pandemic world so I did expect a delay but my biggest complaint was that the expectation wasn't set so I would have an understanding of the length of time for the delivery

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Feb 22, 2021
Jackie H
5 out of 5 stars review

Verified Purchase

Purple Matress

We recently bought a purple mattress for my son's twin bed. This is after having our original purple mattress for a couple years now. We love it. We have all purple pillows and love the light weight mattress pads. The sheets are comfortable, but are super stretchy which is nice. We recently bought the harmony pillow and absolutely love this pillow the most out of all the other pillows. We have the original 10lb pillow which is nice and sleeps cool. The other pillows are a bit soft for me and feel like they break down after a year or so. Otherwise, I highly recommend purple!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 5, 2019
Alexander E
5 out of 5 stars review

Verified Purchase

Problem Solved

My king size bed had developed a indentation where my shoulders down to my hips lay, this started to give me back aches. I emailed purple and they told me everything I needed to do to document my issue. They decided that I did indeed need a new bed and they got it to me quickly. They also gave the option for free removal of the old mattress. I am very pleased with the service I've received from the purple team. Thank you purple!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 21, 2017
Deborah
5 out of 5 stars review

Verified Purchase

Frankly, I'm amazed

I've been intrigued for a while with Purple's mattress, but wasn't ready to make the commitment to trialing one, even with the return policy. I'm a side-sleeper, and have tried all sorts of things to get my shoulders, hips, and knees in alignment. I thought Purple might be the answer. I've also always had a tough time finding a good pillow, and I go through them quickly. So I figured a pillow was a great way to check out the technology. I was hoping to find it comfortable, with just the right balance of squishiness and support. When I first laid down on it, I barely noticed it, which I guess is a good thing. But when I woke up, I noticed something odd - the muscles in my neck were totally loose and relaxed, and it was a huge contrast to the rest of my back. I had range of motion in my neck that I hadn't had for years. It felt great, but weird in that the contrast made the rest of me feel so tight by comparison. As I continued to sleep on it, it kept working. And it was completely unexpected, so I don't think it's placebo. I've even tried laying down with it under my upper back or hips, and, sure enough, those areas are nice and loose when I get up. (Although it's really not firm enough to support my body for a whole night. Naps are great, though.) So now I'm totally a believer and ready to go for the mattress. I just nee to convince my wife that it won't feel like a grid-y, squishy mess to sleep on.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 1, 2018
Hugo S
5 out of 5 stars review

Verified Purchase

The most amazing mattress!!!

I have chronic lower back pain after a laminectomy many years ago. I have tried multiple brands of mattresses with no relief of morning pain. I've got this purple mattress for over a month and it's really amazing the support it provides in any position. Extremely comfortable. I highly recommended it. It came with a pillow and that's a plus! 10⭐️

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 9, 2017
Jim
2 out of 5 stars review

Verified Purchase

Not what I hoped.

The first mattress I ordered lasted about two months before it started to remember where I slept the previous night. As it got worse I turned the mattress around and in a couple of months the same thing happened. Called the mfg. and they replaced it with a new mattress. Same issues. When it gets to a point that I can't get a good nights sleep any more, I will find something else.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093