First time buyer. Owned for about a month now and haven't had any issues at all. The first night I woke up sore but I think that was just my body trying to adjust to the new comfort level which it wasn't used to. Every night after has been pretty awesome as I fall asleep faster then I ever have.

We bought this mattress when I was 14 weeks pregnant with twins. Fast forward to 37 weeks pregnant with twins and uncomfortable is an understatement, but this bed has kept me sane. I do not even go to hotels anymore because I NEED this bed to sleep. I can't express how happy I am that I bought it. I do have to say my sheets had a few small tears in them after the first wash which is a bummer seeing how expensive they are, I don't even want to buy new purple sheets because I'm afraid they will do the same thing.

I purchased a Queen size Purple mattress, when it arrived there was a large dip/crease across the entire width of the mattress that was at least 3" deep. It was deformed and not useable. It was also almost 4" shorter in width and length than dimensions that are listed online, which meant the mattress didn't fit my bed frame properly. I called customer service and whey were very polite and said they'd rush me a new mattress as a replacement and take the defective one away. This time the replacement mattress was delivered late and didn't arrive on the day it was supposed to. To make matters worse, after opening it up I found a 3" dip/crease in the top corner of the mattress; and this one was also 3+ inches smaller in length & width than it's supposed to be. In both cases, each mattress had some deformity where there was essentially a large 'pothole' leaving the mattress not useable and each mattes was smaller than it should be. While the mattress is very comfortable, I can't accept paying $1K+ for a mattress with defects, and Purple's quality control is seriously dropping the ball here. And whats the deal with the mattress being smaller than they should be? I called customer service again and told them about my issues with my replacement mattress and asked that a manager/supervisor should call me back and do something about the issues I've been having and the inconvenience they have caused, but I never heard back from anyone at Purple. I really wanted to like/support this mattress and company, and while it seems comfortable, they have dropped the ball too many times and I no longer trust their quality being that they cant even send me a mattress w/o defects, nor did a manager care enough to follow up on my request. I will be sending back this mattress and try a Tuft & Needle or one of the other products out there. Purple, you really need to step up your game! P.S. The Purple seat cushion is not worth it either, as I have 2 of them and they're very uncomfortable and way too 'squishy' for a comfortable seating posture.

My wife and I are in our 60's. We are Jack Sprat in reverse. She is slim (5'4", 117 lbs) and I am fairly tall & husky (6', 216 lbs). We had an old Sleep Number bed and had both started having back aches. My side was getting to be like a hammock. My side of the mattress had a slow leak so the middle would sink throughout the night. When we got the Purple mattress, my wife immediately liked it and it helped her get a better night's sleep. But I had a hard time adjusting. I took the foam cushioning from under the Sleep Number bed and put on top of the Purple mattress for a week or two then I went back to sleeping on the Purple mattress. I have finally gotten to the point where I can get 6 or 7 hours' sleep before the aches start to keep me from sleeping anymore. Purple cannot reverse the aging process, but it helps make it go a bit better. The Purple sheets are outstanding. We really enjoy them. They are stretchy and have a great feel to them. We had similar experiences with our Purple seat cushions as with our Purple mattress. My wife has a big cushy office chair and has been battling sciatica and lower back issues for several years. I have a Herman Miller office chair that I like pretty well but I sit long hours and get normal aches in the hind-end associated with sitting for too long. So when the Good Lord was telling me to get off my hind-end more often, I decided instead to get a Purple seat cushion, the Royal. My wife got the Ultimate. She still has the lower back issues but the Purple cushion is better than the many other options she has tried. The Royal Purple cushion does not feel much better than my mesh Herman Miller seat and it elevates me so the back is too low and the lumbar region is in the wrong place. My seat cushion was not wasted, though. My wife uses it on her other chairs. Purple people have been very good to deal with. They had a big promotion around Thanksgiving 2016 and incurred a significant back-log. And that leads to my only issue with Purple policy they charged our card right away, but it took a couple of weeks to get our mattress shipped (sooner than their estimate, though), a month to ship the sheets, and 1-1/2 months to ship the seat cushions.

I love this bed so much I have purchased 3 of them this year. As soon as the purple 4 is in my price range I plan on snatching that one up too! The purple pillow is just as great as the purple bed. However using a purple pillow on a purple bed isn't as great as I imagined it would be. The purple pillow on any other bed is where it performs the best in my opinion. I have a tempurpedic memory foam pillow and sleep much better on my purple bed with that than the purple pillow.

We did our research, we read the reviews, we tried it out in the store. But when we got it home we just could not like this mattress. We gave it 8 weeks before deciding to return it. Somehow it is hard and not so a the same time. While top rated for side sleepers (which I am) this mattress caused me more pain and numbness than any I have ever owned. And it did it in record time. Usually in 30 minutes or less. Very disappointed, as we really wanted this to be our solution. If you like a firm mattress this is a great mattress, If you are heavy enough, to make it compress, its probably a great mattress. (I weigh 200 lbs) But if you need some give and conforming to your body, I would not recommend this mattress

First things first, the ordering shipping and quality of the mattress was all first rate. And my experience with customer service has been perfect so far. I am in the process of returning the mattress now, so we'll see. The reason for the return is that this mattress is to firm for me and my wife. It seems to be a quality product and does sleep cooler than my current mattress with a 3" memory foam topper. So quality in my opinion is not a problem. I did use the purple sheets on the mattress. So that tight fitting sheets isn't the problem. I'm primarily a side sleeper and a big guy 6'0 260lbs. My wife is a combination sleeper, stomach and side and much lighter lol than I. We both quickly developed pressure point pains, me in the hips and her in the shoulders. If you like a bed on the firmer side I'd recommend this product, it does in my opinion sleep cooler than other similar mattress.

I was sceptical about this online mattress. The ads were fun to watch and all but could it really live up to the hype? I was so sure that it wouldn't that I decided to pay in installments. I figured it was better to only have to wait for some of the cost than all of it when I returned it during my free trial peeiod. I was gladly wrong. The Purple mattress is unbelievable. It isn't soft or hard or firm. It's all of it and none of it. There are no pressure points, hot spots, or soft spots. You just lay down and you're there. Comfortable, not restricted like memory foam, it any position. You forget you're on a mattress. There is nothing to really compare it to. It really is different and there's no going back.

I suffer from back pain, so it took me a while to decide which direction to go when buying my mattress. I did my research, and I went for purple. This is my first Purple mattress and I have to say that my lower back ache has definitely improve, I can feel the support that it provides to my body. I'm really happy with the purchase. Side note, I know that the mattress will not heal my lower back condition but I also know for a fact too, that it has improve my quality of life.

It's pretty good. I don't wake up to find twenty bucks in my pocket and birds singing and the sun shining when I walk outside and finally feel like the world is a better place when my neighbor waves hello after having a border dispute about how my fence is on his land. But I slept good and I'd buy another one after this as long as it holds up so yeah it's a good mattress.