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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Showing 3,451-3,460 of 38,893 reviews
Nov 13, 2020
Pamela G
5 out of 5 stars review

Verified Purchase

I imagine this is what sleeping on a cloud feels like

I am so happy with this mattress. The moment my boyfriend, my best friend, and my Mom each lay on the bed for the first time, their eyes lit up and they commented on how nice it felt. I was impressed that they each had such immediate reactions, as I did. My boyfriend, who cannot sleep well on any old mattress, is very pleased. As for me, I wake up every morning smiling and thank my mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 9, 2017
Deanna W
5 out of 5 stars review

Verified Purchase

Amazing

I purchased this bed for my son. He is very tall and has had some back issues recently. The first night he slept on the purple mattress he was so excited. The next morning he woke up and said, "That was the best sleep ever." The deliver was quick and this was the easiest set up I have ever done.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 19, 2020
Sarah S
4 out of 5 stars review

Verified Purchase

Great value and super convenient

Overall, I'm really happy with this purchase. We needed a new bed, but with the pandemic, we didn't want to go out and test a ton of mattresses. So I read reviews and settled in Purple. We had our mattress within 5 days, and it was really easy to get into our room because of the packaging. It's very comfortable, and so far, we love it. The only downside is that mattress is a little thinner than I expected. Comfort-wise it's fine, but we can feel each other moving around quite a bit.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jul 10, 2021
Jess
1 out of 5 stars review

Verified Purchase

Doesn't withstand the test of time

It was great at first... we got the Original Purple Mattress and the pillows, sheets, protector, AND the bed frame. Because we wanted to make sure we'd get the most out of the mattress and do everything right for comfort, It was really nice the first few months. And I couldn't wait to get into bed. But after about 6 or so months, it started to get uncomfortable. But we didn't really connect our pain to the mattress. After a year it was pretty bad. After 2 years, it was a nightmare. But we didn't have the money to get another mattress after dropping 2,000 on all the Purple stuff. So it's been 3 and half years and I am in so much pain. I haven't felt well rested in 2 years now. I'm 25 years old and my 76 year old grandpa outlasted me at golf this week. I was waddling like a duck and struggled to get out of bed the following morning. Again, I JUST TURNED 25! I shouldn't be having back pain like this. Back, shoulder, neck, hip... it all hurts. There's just been so many issues with the mattress. 1. My 80 pound dog can't even clay down with out bouncing me awake. So imagine what happens when my boyfriend or I change positions? 2. There's a massive indent where I sleep. I'm not a very big person. I gained weight in the last year and a half, but for the majority of the time we had the mattress I only weighed 125 pounds! But it's not deeper than 1 inch while the mattress is sitting on the floor. So not covered under warranty. 3. It does not conform to my body. There's a major gab between my lower back and the mattress. They asked me to use a stack of heavy hard back books to see if they sank into the mattress. Well of course they sink! I sink! The issue is it just sinks everywhere! So again, not covered under warranty they said. 4. It's HOT! My mattress protector is freaking dark grey from being discolored from night sweats. I keep the bedroom at 68° or colder... and I still wake up with the sheets stuck all over my body. I have to fight to get out of the dang sheets. 5. It's so loud. The mattress itself makes a noise when you get up from it. It's awful and loud enough to wake my boyfriend or I up. And finally, I tried sharing my experience in the Facebook comments and now I'm blocked from commenting on Purples posts and my negative comments were removed. So that's super shady... I wouldn't be surprised if they don't even post this review... I tried resolving this over a year ago by trying to call in the warranty and was told I'm just SOL... refer to numbers 2 and 3 above. And in case they try a canned response of "the frame matters!" I WAS USING YOUR FRAME, Purple. Your frame. I'm just so annoyed... and in pain.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 27, 2017
Joseph C
5 out of 5 stars review

Verified Purchase

This mattress provided me much need relief through major bac

I bought this mattress to replace my old caving in mattress at the height of some major lower back pain. It was an amazing relief. Firm enough to be supportive but soft enough to conform to my back. It's cool to sleep on and doesn't hold heat to make you sweat. Highly recommended.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Apr 25, 2018
jonathan p
1 out of 5 stars review

Verified Purchase

I am extremely disappointed with the mattress and customer s

I weigh 330 lbs and feel like I am sleeping on the box spring. I had a family emergency that I had to take care of so I was away for a few months right after I got the mattress so I missed my 100 night trial mark and after I contacted customer service they said they can't refund me because I missed the trial period but I shouldn't be sleeping on the box spring and they think I have a defective mattress. They sent me a replacement mattresse and I am still feeling the same way and waking up every morning with a broken back and very stiff neck! When I told my customer service rep (Paige l) that it is still the same she said it's only a matter of preference and my mattress is doing what it is supposed to. I can't sleep like this anymore I am a very unhappy customer and would really appreciate it if someone got back to me on this matter. I don't think you guys have a bad mattress my wife who is not over weight loves it. I just personally think it is not compatible with my weight. Please have someone get in touch with me about this and make things right.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Feb 19, 2019
Bernie G
2 out of 5 stars review

Verified Purchase

Not very happy

the mattress is too thin and when I sit on it I bottom out and feel the platform. the mattress is not firm enough for me or my wife. I am very disappointed. I now wake up with neck and shoulder pain that I never had before. I also have a hard time moving on the mattress because it seems to lock you in place making moving difficult.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 8, 2017
Andrea R
5 out of 5 stars review

Verified Purchase

Dream come true

I recently purchased this magnificent bed. I was weary about the price, but it was totally worth every penny. I have only had the bed for a week and I can honestly say I have never had a better nights sleep. I am a side sleeper and I am currently pregnant so the support and comfort is very important for me. I also have suffered from back issues since a car accident about 6yrs ago, I can now start sleeping on my back and wake up on my back like I never moved through the night. Plus I have noticed I sleep longer and don't seem to get up in the middle of the night. I cannot praise enough on how this is changing my life. I couldn't be more happier and praise this bed to whomever I can. Thank You so much!!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 11, 2017
Eric J
5 out of 5 stars review

Verified Purchase

What a wonder

I am enjoying my new Purple mattress so much. It serving not only as my place of slumber but also as my lounge chair, and desk. It's the last thing I touch when I leave home and the first when I return. Enjoying the firmness yet flexible....keep up the good wrk

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jun 14, 2017
jaymesmith1865
5 out of 5 stars review

Verified Purchase

LOVE LOVE LOVE

Ok guys, me and my husband SUFFER from back pain. Its so terrible that it has altered our life! We bought this bed with really high hopes and we. Were. Not. Disappointed. At all!! Its unlike anything we have ever slept on! Forget Tempurpedic, forget an adjustable bed, forget all in between...This is definitely THE LAST bed you will ever buy. Or atleast that's the case for me and my husband. We have had it for 5 days now and my back feels 100% better. Its made such a difference that I have been going about my work days and haven't even noticed that ive been without pain until just now. Because when you're not in pain, you don't think about it., my husband isn't waking up with headaches or back pain anymore.. I couldn't believe how much your back is effected just by the mattress you choose to sleep on. GET THIS BED. End of story.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093