Unfortunately I will be returning the mattress after I hit the 21 days which is the minimum amount of time you're required to have it before you can initiate a return/refund. After 2 weeks of sleeping on it I just can't get use to the feeling of laying on jello. It is too unstable and jiggly and feels like a waterbed in some ways. I also do not like feeling the grid/squares while laying down, it's quite a nuisance. I need a solid stable mattress. So I will be going back to a traditional innerspring mattress which suits me well. Make no mistake, this seems to be a high quality mattress but it just isn't for me.

We bought the original queen mattress back in 2017 and we loved it. However, it started sagging and we requested a warranty replacement. That process was very simple and even during the extended shipping times, we received the mattress pretty quick. I was so excited to have our new Purple but that was short lived. The new design is way to firm and is nothing like what we purchased back in 2017. I wake up so sore with back and hip pain. My fiancé and I can not get comfortable and spend hours tossing and turning. With our first purchase, it was great. I even stopped going to the chiropractor that's how well it supported us. Now with this model, I've been back to my chiropractor every week. Worst thing is, since it was a warranty replacement, it's past the 100 night trial. What a ripoff seeing as this is a new design so it should qualify for the 100 night trial. So disappointed in Purple. I used to rave about this mattress, now not so much. :(

I am an all over the place sleeper who constantly turns in her sleep. This bed is perfect for every position I end up in! I was sleeping on a terrible piece-of-foam matresse and it was killing my back so I decided to make the investment in a quality matresse. My father had purchased a Purple a while back so I figured I'd give it a shot. Now I'm going around telling anyone who will listen how great this matresse is. This matresse is so incredible I'm realizing just how terrible my cheap pillows are. I would recommend this matresse to anyone reading this review because you'll never have a better night's sleep.

I appreciate the effort you make to help people sleep better. I do not find this mattress extra comfortable. Although I do not sink in like an old mattress and I do like firm. I find this mattress no better or worse than any other mattress, yet I am grateful to have this nice new mattress. It was also very heavy for a twin mattress.

I have been sleeping on the purple mattress my husband bought for me for Christmas for 13 nights and so far my lower back hurts worse than it did before and my neck also hurts. But I know your brochure says to give it 30 days so that's what I'm doing. I have degenerative arthritis which means I have a lot of pain and my husband bought me this mattress so that I could get better sleep because with all my pain it's hard to sleep. As I said it hasn't helped me yet.

We loved our purple mattress but it ended up having an issue after a few months and we contacted their customer service and they couldn't have been better. Great company and we have definitely recommended the Purple mattress to our friends.....so much that our UPS driver tells us to quit telling people! She has to carry the mattresses to their doors for deliver and it's not an easy job!

I'm a single person in the King size bed. I've owned it a year. Recently I've gotten a boyfriend, and it was then that I realized how sunk in my side mattress is compared to his (because no one slept on his side for a year). Cuddling, we called it the black hole, and found it uncomfortable! After a year, I'm considering getting a different mattress I'm really disappointed my mattress broke down this way.

Definitely much cooler for sure. That part was great. My wife however has had right hip/leg/back pain in the mornings so severe that she is unable to walk fully on her right side for about 20 minutes each morning. Started getting worse and worse. We were trying to give it time to adjust but she couldn't adjust to it or the pain. Now our choice is pain or take a loss and a lesson. We tried to return it but missed the trial date by less than 72 hours.

My husband and I can't be more satisfied with our Purple mattress! I was waking up with a sore neck and body pains everyday. This mattress has made my quality of life so much better! Sounder sleep and no pain after only a month! Thank you Purple Mattress

to give my completely honest opinion, I am not a fan of this mattress but my husband loves it and it has helped him so I just go with it. we did have an issue with our first mattress and customer service was incredible and very quick to respond and act and i very much appreciated that.