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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Aug 7, 2019
Heather
1 out of 5 stars review

Verified Purchase

Not the right purchase for my family

We have had the queen size mattress since December. My husband has hated it since day 1 but I wanted to give it a chance. My husband just sinks into it and can't move. I have been sleeping on our couch for the last few months. It hurts my back so much that I had to start seeing a Chiropractor. We bought a full sized for our young son at the same time and he also started complaining about back pain so he is now seeing my Chiropractor. Seriously, this could be a Chiroprators commercial - do you own a Purple mattress? Are you now in constant pain? Come in for a Chiropractic adjustment! Between the money we spent on the mattresses and the doctor I have no idea when we will be able to afford something different.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Dec 22, 2018
Lewis
1 out of 5 stars review

Verified Purchase

After 9 months of use

We purchased a king size Purple Mattress 9.5 months ago, and it has started to develop body indentions already. We have had various kinds of foam mattresses for the last 30 years, and they have all developed the body indentions, but the Purple Mattress has done so the quickest of all the foam mattresses we have owned. We were hoping it would not do like the other mattress we have owned based on the "scientific claims" the company made, but it has been an expensive lesson. As the saying goes: "live and learn".

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Apr 4, 2019
Tammy
1 out of 5 stars review

Verified Purchase

Don't do it

Worst matress ever purchased bran new matress I have to purchase tempedic top so my husband and I can sleep I shouldn't wake up in more pain when the main advertisement of the purple is to release preasure points do it right the first time and buy a temperdic

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 10, 2017
Ivan S
5 out of 5 stars review

Verified Purchase

My back

We went through 3 different mattresses in 2 years, all of which killed my lower back. Then we saw the ad for the Purple Mattress and decided to give it a try. After using for a few weeks, I no longer wake up and have to get up because of back pain. Thank you Purple!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Mar 17, 2018
Michelle R
1 out of 5 stars review

Verified Purchase

Just not for me

I have a friend that swears by the purple but it definitely didn't work for my husband and I. The gel top squishes in when you lay on it but my arm would only push in on the shoulder leaving the rest of the arm lying on top. This would cause arms to fall asleep. It was also just not soft enough for my liking. The return process was efficient and quick though. That was nice .

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 15, 2016
Sharon C
4 out of 5 stars review

Verified Purchase

My husband is very satified,

My husband is very satified, but I still wake up with a sore back. I am not sure why. The improvement for my husband has been the main stay. He works hard therefore he needs a good night's rest, which the mattress provides perfectly for him. For me the improvement is that I rise & my posture is straight, where in the past I would rise lumped and not even notice until later. It has been three months & I thought by now my morning backache would adjust & improve. I do find the mattress very comfortable so I'm baffled by the morning ache. However I am dismayed that I can only find deep pocket sheets, making the fitted sheet impossible to stay taunt. I simply hate rumpled beddding. Can you adise where I can find fitted queen sheets with pockets of 10" or less?

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jun 22, 2016
Kirsten C
3 out of 5 stars review

Verified Purchase

One of us loves it

My boyfriend loves the bed and has no more shoulder or back pain after waking up. Me on the other hand, I feel like I can feel every square when I lay on the mattress and I can always feel one right down the middle of my back. But at least he's sleeping good!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jun 30, 2018
Cristen A
1 out of 5 stars review

Verified Purchase

Ouch - Doesn't Live up to the Hype

We purchased the original Purple mattress. I was so excited, I told everyone! My husband and I both had terrible back pain and aches with our old mattress and had high hopes for our Purple. Initially it seemed fine. We stuck with it trying to get acclimated, but it seems around the 150-200 day mark we were right back to where we were with our old mattress. Sleep is so important and it's really disappointing that we invested in this product and are now stuck with a mattress that's supposed to be with us 10 years and we cannot find relief or comfort.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 28, 2017
Shawn M
3 out of 5 stars review

Verified Purchase

Maybe too early to tell

Have had several mattresses over the years, trying to find one that doesn't give my wife and I back pain when we wake up. We're both side sleepers. Was very excited and optimistic about the Purple mattress arriving. Customer service was fantastic and they make the whole experience fun and customer friendly--right down to the unpacking of the mattress! We've only had it a couple of weeks, and although the mattress seems VERY comfortable when we go to bed and feels awesome--we still wake up with our backs hurting. Not sure, given the fact that we've been through so many mattresses that we can blame this on Purple, but so far it hasn't solved it for us. I'd still recommend this mattress just based on the customer service experience and cool technology.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 20, 2017
Chris W
2 out of 5 stars review

Verified Purchase

Not what I thoight

At first the bed was great, well my wife thought so. She loved it up till about last week when she started having back pain about 5 hours into the night. I from the beginning didn't care for it. The top purple layer is amazing but that is it. The foam underneath feels like I'm lying on the floor. We tried it, were not happy, we are returning. Wish it could have been different.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093