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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Showing 121-130 of 26,913 reviews
May 21, 2021
Hannah K
3 out of 5 stars review

Verified Purchase

Mixed Feelings

I really like everything logistically about the mattress - the online shopping and buying process was easy, and most importantly, a huge plus that it delivers as compactly as it does. The grid design is interesting and I was curious to try it out, but it personally doesn't suit me great. Turns out I'm a person that definitely needs a softer mattress for my back to not be tight and these are much more on the firm side (although I do appreciate the isolated movement concept). It wouldn't deter me from recommending the product which I do feel is quality, but I would have to disclose the personal comfortability factor.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 11, 2017
Austin M
5 out of 5 stars review

Verified Purchase

Simply sublime.

My first night on it, I didn't budge. No tossing or turning. I didn't have to tuck in the sheets. I slept so soundly, I didn't have to make the bed for two weeks. The first night was a bit concerning though; both of my arms fell asleep while I was laying on my back. Probably due to the lack of movement. The second night, no issues at all. I adore this bed.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 10, 2017
Aimee O
1 out of 5 stars review

Verified Purchase

Not good for thin individuals

I don't like to write negative reviews, but I feel that it is good for Purple and good for the consumer to know that this bed isn't comfortable if you are not heavy enough. I'm 5'3" and 115 lbs and it was very uncomfortable, even after 45 days. My husband is 5'10" and about 165 and was moderately comfortable on his back.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 26, 2020
Abigail Q
5 out of 5 stars review

Verified Purchase

Sleeping like log

it is an amazing feeling to awake up in the morning and feel refreshed and loose. As someone who would constantly toss and turn at night to find a comfortable position, I was impressed with supportive the mattress and how easily I was able to move without feeling sunk into the mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 7, 2018
Brad W
1 out of 5 stars review

Verified Purchase

A Goldilocks Tale this isn't

We bought the Purple mattress with high hopes, the week prior to the release of the new Purple 2,3, and 4. We've had or slept on many different types of mattress over the years and none has worked for us. We visited the Purple factory where there is a small show room and tried out a very well used demo bed, and decided to take a chance. Now, three months later, with our own Purple mattress, we decided it isn't for us. It is just to firm and doesn't provide enough give to relieve the pressure on my bones and joints. It is a little too supportive. So, the trek back to the Purple store, where the Purple 3 seemed like just the thing. Not to firm, not to soft. Just right. I made a phone call to return our original Purple mattress and to exchange it for the much more expensive Purple 3. The Customer service people I've talked to have been pleasant and very kind on the phone. They happily emailed me instructions on how to accomplish my exchange. In reading through them, I came to a troubling note at the bottom. It says, " ANOTHER NOTE: You have 100 calendar days to exchange your Purple® mattress from the date of delivery through the comfort trial. The second mattress is ineligible for any comfort trial or exchange." I called customer service back to clarify that last sentence, and was told that indeed, there is no 100 night trial on the Purple 3 mattress should I exchange for it. Here is where the tale comes to a very sad and frustrating end. I can try one bed for 100 nights, but if it doesn't work, I have to buy outright the second, much more expensive bed. Somehow, this doesn't seem right. I understand that there are those out there who just try to work the system. I just want a good night's sleep. I guess Purple is not for me after all.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 22, 2019
Fred W
5 out of 5 stars review

Verified Purchase

High Quality, Service, and Satisfaction

The bed arrived before the ETA, I ordered the original mattress twin XL and it is just as supportive and comfortable as the king sized original (my first purple purchase). The bed was easy to unpack and they even improved on the packing design so that it went faster than the first time. (Though it wasn't difficult to unpack the bed then either). There is nothing like this product out there, the grid makes all the difference. It doesn't make me sweat, and my spine receives exactly the right amount of support.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 16, 2017
Shelby M
4 out of 5 stars review

Verified Purchase

Good

It is firm (as many other reviews have stated). While it doesn't sleep hot by any means, it doesn't necessarily sleep cool either. I was a little disappointed because I had hoped it would help with night sweats. But I have experienced reduced back pain since I bought it.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 2, 2021
Donna M
4 out of 5 stars review

Verified Purchase

Possibly better

It seems my body is getting accustom to my new Purple. I don't have as much pain as I did with my old mattress. however I still have time in my 100 night tryout time. Hopefully I won't need to buy another mattress and return this one. We will see.......

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Feb 12, 2017
Robert G
4 out of 5 stars review

Verified Purchase

rg&sg

My wife absolutely loves the purple mattress! She was a skeptic and I ordered it without her knowing. (the 100 day return policy sold me). It took me a week to get use to the bed, but I am sold now! We haven't slept this well consistently in a long time . Time will tell all though, but for now... Sincerely, Not sleepless in NM

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 26, 2020
James W
5 out of 5 stars review

Verified Purchase

My back pain is gone!

I've been sleeping on hand-me-down beds for a long time, and eventually developed some lower back pain because of this. I saw a Purple ad a few months ago and decided that I would get one when I had a chance. Well, a couple weeks ago I once again woke up with crippling pain and also realized I had the capital I needed. So I finally ordered a Purple mattress and pillow and I couldn't be more pleased. My back pain is completely gone. My only complaint about the mattress itself is that it is a bit more firm than I am used to.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093